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Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."

Pros: "Nothing"

Pros: "Service and entertainment"
Cons: "On boarding and on time departure"

Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"

Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"

Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "Amazing crew. Great service in economy."

Cons: "Delays twice which cost me lots of stress and taxi $"

Pros: "Entertainment"
Cons: "Food"

Pros: "Very poor Service on a 16 hour flight"

Cons: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"

Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."

Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."

Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Pros: "Comfort"
Cons: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."

Pros: "all are nice"
Cons: "nothing but avoid bread"

Pros: "Excellent entertainment very friendly crew"
Cons: "Food...again"

Pros: "Crew was very friendly"

Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"

Pros: "Service was excellent with very polite staff."
Cons: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."

Pros: "Had always liked the airline and on board crew members"
Cons: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Cons: "Transit 9 hours without hotel"

Pros: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Cons: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."

Pros: "Very nice staff."
Cons: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Pros: "Good service, clean aircraft, friendly crew"
Cons: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Pros: "Service and food"

Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"

Pros: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Cons: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"

Cons: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"

Pros: "This has been one the good experience I had in so many years of travel"
Cons: "I requested a special meal but was not given what I wanted. But overall decent food"

Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Pros: "The foods on the plane and the time as they said it happened I mean no delay."
Cons: "The most thing the foods were hot and fresh."

Pros: "The Plane was good but not updated with new data"
Cons: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"

Pros: "Good, attentive service by the crew."

Pros: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"

Cons: "the wifi was average at best. I get that we there are limitations...but if the service is going to be this poor, make it free & unlimited."

Cons: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."

Cons: "Thank you"

Cons: "long long long trip in the middle of the trip ther is no water to wash my hands"

Pros: "Great food, and excellent choice of in-flight entertainment."
Cons: "Nothing!"

Pros: "Crews behavior was amazing"
Cons: "Menu/food Less choice"

Pros: "excellent services from top to bottom cabin crews.Salute to Hats off them."

Cons: "Excellent"

Pros: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Cons: "Everything"

Pros: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Cons: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Pros: "Seat and space"
Cons: "Food was pathetic."

Pros: "Great"
Cons: "Non"

Cons: "NA"

Pros: "Nothing, weren’t even allowed on the plane."
Cons: "Should have let me on the plane."

Pros: "The crew was nice"
Cons: "Better food and cooked throughly and better seat and more blankets."

Pros: "Very personable and always a smile."
Cons: "Best business I have the pleasure of enjoying."

Pros: "Ok"

Pros: "Service on the plan was excellent. Food was delicious"

Pros: "Leg space was better"
Cons: "Long line for boarding .its a big flight so you have to add more restrooms"

Pros: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"

Pros: "Nothing"
Cons: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"

Pros: "Leg room and friendly staff"
Cons: "Child’s meal does not have vegetarian option, this must be included as it makes not sense in not having this option."

Pros: "Smooth boarding and take off on time"
Cons: "Food could be better"

Cons: "Broken seat levers, out of order headphones"

Pros: "Every thing"
Cons: "No comment"

Pros: "Next time will try first class"
Cons: "Not a thing"

Pros: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."

Pros: "Nothing"
Cons: "Super delayed !! Delayed time is longer than flying time. What the heck !!"

Pros: "Staff is very good. Always smile on face."

Pros: "Business class on Emirates is superb. Nice cozy cubicle and lots of attention. The food was remarkably good. Really enjoyed the 16.5 hour flight. Made it very enjoyable."

Pros: "The flight was on time!"

Pros: "Nice aircraft"
Cons: "The food has alot Indian herbs & tasteless , unlike the lounge which has excellent taste."

Pros: "Custom meal. Avml."
Cons: "Not very tasty."

Cons: "It is just great. The timing the service the professionalism"

Pros: "My first and hopefully not last flight on one of the world's best airlines."

Pros: "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
Cons: "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."

Pros: "Professional and courteous behaviour"
Cons: "Nil"

Cons: "I have transit for 18 hours and they did not give me a hotel I had to pay for it because they were saying my ticket is not eligible are you really get disappointed from this"

Pros: "Seating Services Entertainment"

Pros: "None was satisfying"
Cons: "Every thing was bad"

Cons: "The crew was too tough was us not to hit helpful at all ."

Pros: "Kids meal were OK"
Cons: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"

Pros: "Amazing, wonderful, so comfortable, and crew was very friendly"

Pros: "Emirates is always the best."
Cons: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."

Pros: "Very good service I love it"

Pros: "Everything"
Cons: "Nothing"

Pros: "Comfortable seats, wide space between raws, smooth takeoff and landing, friendly Crew, good food, crew offered great service, from time to time offer drink and appetizers. We have come such a long distance comfort and fun."

Pros: "Great experience"

Pros: "The new A380 flight is very comfortable. The leg room even in economy was great."
Cons: "The in flight crew service was absolutely terrible. I was shocked to receive this kind of service by Emirates. I did not receive any assistance by the crew members even after pressing the call button and waiting for over 20 mins. Finally I had to get up and help myself. This was not just once but twice in a single flight. One of the stewards serving my area seemed very curt. The food was also terrible. My chicken dish was cold and very dry. Even the side bread was like a rock. The coffee that was served after the meal was cold. This kind of service is unacceptable on a 16hr trans Atlantic flight. Overall very disappointed with Emirates."

Pros: "service"

Pros: "Very nice service"
Cons: "Nothingnothing"

Pros: "Service"
Cons: "Food came before alcohol :)"

Pros: "Satisfactory in all respect"

Cons: "Crew was pathetic with no compassion towards customer."

Pros: "That i landed"
Cons: "No snack and a drink when you get on the plane. Straight to lunch and the food is less than mediocre. I asked for water several times and never got it. The seats are extremely uncomfortable. The head rest is supposed to help but really you just end up sitting awkwardly with back spasms."

Cons: "Had to run across Dubai airport to make my connection. Nobody at the gate to direct passengers to their short connections under 20 mins. Horrible experience. A person without the ability to run at full clip would not have made the connection. This was an international flight from Los Angeles - Bags did not make the connection either and had to wait two days for them. If you issue tickets with short connection times, it is your responsibility to make sure passengers will have adequate time to make it to their next gate. Or airline should provide some assistance to these passengers. Making them run is unacceptable."

Cons: "Long time for boarding and staff is not clear on baggage policy"

Cons: "Layover time at the airport"

Pros: "on borad crew Food entertainment plane"
Cons: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"

Pros: "on borad crew Food entertainment plane"
Cons: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"

Pros: "Seats were large and comfortable. Lots of entertainment options."
Cons: "They did not have the vegetarian meal that we had pre-booked, so they gave us an extra breakfast meal, which tasted bad and meant that we had the same meal twice (for dinner and breakfast). Additionally, our row (in the back of the plane) felt rather crammed in, and most of the overhead baggage space was taken up by blankets."

Pros: "The plane looked nice and was clean, entertainment, food is only so-so."
Cons: "Seats were too stiff (hard). Can't use my personal headphones because it doesn't support it (single plug). Food was so-so (generic and poor). Bathrooms were a mess."

Cons: "They haven't all update information about covid update, workers had no idea about anything, rude and unhelpful I had to miss my flight because of their mess, stay at the airport for 4 hours to get my luggage back and get a hotel."

Pros: "Great service! Very safe flight!"
Cons: "Warmer food, maybe... but safety was great."

Pros: "Outstanding and conscientious crew."
Cons: "Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking."

Pros: "The food"
Cons: "My seat wasn't working properly and wasn't comfortable."

Cons: "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."

Pros: "Cabin cree was helpful"
Cons: "Boarding need to be in order with back boarded first followed by front. Painful boarding at Houston and Istanbul both."

Cons: "Food. Lack of vegetarian options in 2nd leg."

Pros: "Probably best economy class service and amenities and timings."

Cons: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Cons: "They dont give water when u ask for it, everything else was good"

Pros: "Nothing"
Cons: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"

Pros: "The friendly people and the ease of flying alone so far away."

Pros: "Nothing"
Cons: "2 hours delay for no good reason."

Pros: "Service was great"
Cons: "The seat was very tight and behind me was kid that make messy and noisy to much , and one of the women was smelling very bad"

Cons: "space little cramped but maybe same with other airlines in economy."

Pros: "Everything went perfect."

Pros: "Food"
Cons: "Leg room especially between Houston and Istanbul fo"

Cons: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."

Pros: "Service over all"

Cons: "Everything"

Pros: "Everything"
Cons: "Nothing"

Pros: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Cons: "Comfort of the seats."

Cons: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"

Cons: "Alaways delays"

Pros: "Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth."
Cons: "The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat."

Pros: "The flight crew was great. The ride was smooth"
Cons: "The food was ok....Not an option for vegetarian"

Pros: "The food and boarding went fine."
Cons: "There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience."

Pros: "I was very impressed that I am already looking to travel again with the airline on my next travel!"

Pros: "Movie selection was great"
Cons: "The seats were stained and especially very tight on legroom."

Pros: "Nothing"
Cons: "all of it"

Cons: "The country"

Pros: "As usually, the crew, good, entertainment, and comfort were all marvelous."
Cons: "The boarding process was slower than normal though it seemed out of control of the Turkish Airlines staff."

Pros: "Very uncomfortable seat. Very narrow walk way to lavatory."

Pros: "Comfort, food, staff, everything"

Cons: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"

Pros: "Ground & air crew was very nice on all steps."
Cons: "."

Pros: "They went above and beyond to ensure comfort"

Pros: "Everything was good"
Cons: "Nothing"

Pros: "The seats were comfortable, food was ok . Staff were friendly"
Cons: "The service was a bit relaxed, with kids I had a little hard time getting attention promptly"

Pros: "That I heard great things about Turkish Airlines"
Cons: "Staff at the gate and on the plane were rude. At the gate, I asked if there was an isle seat or an emergency row seat available (because I have long legs and long feet) and he said he would check and see. Well, he failed to inform me if any of the seats were available, so I sat in a window seat to Istanbul and a middle seat to Venice. I had to pay $160 for an extra bag to Venice. I asked if the airline allowed military members to check a third bag for free, I was laughed at, and told that US military members get charged more because we're not in the Turkish military. So as you can see, this trip started off horribly. My flight attendant seemed like she was having a horrible day because her attitude and customer service was bad."

Pros: "Food, crew"
Cons: "The flight was delayed 1.5 hours so we missed our connection."

Pros: "Crew was amazing, food was incredible, service awesome, awesome airline"
Cons: "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"

Pros: "In flight entertainment was great. The crew were very courteous."
Cons: "It was so hot, nearly unbearable. Not sure why, maybe a one time thing, but definitely very irritating. The food was mediocre at best. As well, the tray of food kept sliding off the retractable table. Seats were pretty cramped."

Pros: "All service, atention, food,"

Pros: "Comfortable plane Good food Excellent entertainment options Friendly service"
Cons: "Turkish flights always seem to be late in boarding"

Pros: "The seats not very comfortable. The staf not friendly at all."

Cons: "Too long"

Pros: "great!"

Cons: "My logged didn't arrived to Amman I received one and I miss one TAG number TK633655"

Pros: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"

Cons: "Airline food could always be better. It wasn’t bad though."

Pros: "Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!"
Cons: "Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again."

Pros: "I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad"

Pros: "Nothing"
Cons: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Pros: "nothing was good"
Cons: "Very rude and I think they are a group of racists."

Cons: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."

Pros: "The movies"
Cons: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."

Pros: "Crew was amazing"

Pros: "Perfect in everything"
Cons: "All good"

Pros: "Everything"
Cons: "Nothing"

Pros: "Friendly service, actual food in economy class, just a small delay, overall a very smooth trip."
Cons: "As above, I couldn't check in online and thus couldn't choose my seat beforehand."

Pros: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Cons: "Some of the other passengers were annoying"

Pros: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."

Pros: "Great customer service!"

Pros: "Everything"
Cons: "Nothing"

Pros: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Cons: "Food real bad, hope it will be better from Frankfurt"

Cons: "Small plane, a price for everything."

Cons: "There was no drink service because of “turbulence”. I did not notice any turbulence."

Pros: "Clean"
Cons: "Seats way too small and tight. Flight delayed over and over."

Pros: "Staff was really good"

Pros: "Crew was helpful"
Cons: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."

Pros: "On time, pleasant, comfortable."
Cons: "Honestly all good!"

Cons: "Got to pick a seat when signing in"

Pros: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Cons: "Nothing. All perfect."

Cons: "My seat did not recline, the seatback was dirty, the seats were very thin, and I could feel every movement from the person behind me. There was no in-flight entertainment, no USB ports or outlets."

Pros: "Food was great"
Cons: "Hot in cabin and service poor. Seat not comfortable still prefer united clasd"

Pros: "I like everything. Everything orderly and perfect."
Cons: "The screen for viewing movies were not functioning all the time."

Pros: "Well in time"
Cons: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."

Pros: "excellent service and crew"

Pros: "Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!"
Cons: "Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!"

Pros: "Nothing"
Cons: "Disaster customer service .. cancelled and mtssed flights"

Pros: "Evrything"
Cons: "Nothing that i can think of."

Cons: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"

Pros: "They did it again, lost my bag for the emth time. But this time its seems to be more complicated than previous times this has happened. Just hope i’ll get my bag back eventually."

Pros: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."

Pros: "Flights themselves were ok with friendly crew."
Cons: "Only two passport gates for non EU passengers at Frankfurt. Four employees at EU gates sat there and laughed at the angry crowd. Lufthansa should have anticipated this mass of people and had appropriate passport checkers there from that company. "Not our fault" does not cut it. Two planes 600 people each landed at same time. I'd guess a quarter missed connection. The process of rescheduling was a comedy of lies and inefficiency and lack of concern. Worst air travel experience ever. Ruined first two days of my vacation. Oh yea forgot the worst. No air conditioner running on runway at Houston at three in afternoon. Passengers visibly sweating before a nine out overseas flight. Blamed it on a mistake."

Pros: "I enjoyed my experience but the food was not that great ."
Cons: "Food"

Pros: "Staff was friendly and attentive"
Cons: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."

Pros: "Crew was very attentive and informative."
Cons: "Boarding process was the worst I've seen. Seats were too small and no space compared to other flights I've flown on similar routes (British Airways London-Amman & Paris-Amman). No tv's, entertainment system. You could download their system but need to buy wifi to access it. Will try to avoid Lufthansa's short haul flights in the future."

Pros: "bad service"
Cons: "everything"

Pros: "The seats are normal, the food was fine, but the service was lovely, smooth and always with a smile. We left arrived in Frankfurt almost on time and I would definitely fly Lufthansa again!"

Pros: "Flight crew was decent."
Cons: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."

Pros: "It was UA. Not Lufthansa."

Pros: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Cons: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"

Cons: "I couldn't use the entertainment pack because I didn't have it downloaded on my iPad. I was told to download it when we boarded onto the plain. But at that point i couldn't access wifi. The 7-hours flight could have been more memorable if I could access the entertainment pack."

Pros: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."

Pros: "I'm even still here i miss it my flight i have told they are going put me to another flight but I have not received any call yet from"
Cons: "I'm still waiting"

Pros: "Movie selection was great, food was ok as was the service."
Cons: "Boarding and deplaning was nothing short of a cattle call. No plane ettiquette and no direction from the crew on how to properly deplane. I am a 6'2" tall person stuck in between two 300+ men. Not only did I feel uncomfortable I felt unsafe. When I asked if I could upgrade to premium economy or even business it was a straight no without even looking in the system to see if their were open seats. The girl in front of me ate with her seat reclined which allowed me a whole inch of space to bring my food to my mouth. Terrible airline and terrible experience. If I could cuss in this review I would."

Pros: "Smoothness"
Cons: "Nothing"

Cons: "My luggage was ripped open."

Pros: "Nothing it was a terrible Flight"
Cons: "Nothing good"

Pros: "Amazing crew"

Pros: "Smooth takeoff and landing. I fly frequently with RJ, i had a way better experience with them before"
Cons: "Food was tasteless. one of the crews seemed angry and pissed at everyone for some reason. My chair didnt decline back"

Pros: "Nothing"
Cons: "Rude staffs at the check in"

Pros: "Seats are crammed & not comfortable but crew members were nice"
Cons: "Add WiFi Serve 2 meals flying Amman to JFK"

Pros: "Always fly Emirates they never failed in any type of situation."
Cons: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"

Pros: "The aircraft is new and the crew are nice"
Cons: "More food and more toilets"

Pros: "Nothing"
Cons: "Everything"

Cons: "Every flight we were on was oversold."

Cons: "Bad quality meal, worn out plane, entertainment system is broken and the crew just reset it once and didn't help and they didn't do anything about it. The movies are ridiculously old. Asked for exit seat and they said for that I have to pay $80 more. I asked for water, they said they will bring it andbthey never did."

Pros: "Nothing"
Cons: "Full of pasenger kids craying orible"

Pros: "The food and beautiful women"
Cons: "The seats"

Pros: "Good seat comfortable"
Cons: "The headphone jack and charging port were stuffed with something"

Cons: "They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between."

Cons: "On counter, some workers were not nice"

Pros: "The plane was modern and clean. The crew were very welcoming and professional, and the food quality was excellent."
Cons: "They had outsourced their checking in to a new company that had no idea how to manage it causing a significant departure delay."

Pros: "The seat room, friendly staff"
Cons: "3 hour delay... not Jordanians fault (fog)"

Pros: "No thing"
Cons: "The staff"

Cons: "Food was undistinguished, particularly breakfast, cabin was overheated and crowded, staff was too busy to provide timely service, to few toilets on the plane."

Pros: "The best airline I ever used! New planes and very friendly workers!"

Pros: "."
Cons: "Very good"

Pros: "The plane was new and spacious."
Cons: "Crew served old and cold coffee."

Pros: "The fact it was a direct flight, for the price of round trip can't really complain but for any cost above what we purchased our tickets would have been extremely disappointed."
Cons: "Small seats no room to even move, food was awful and service on plane was not so friendly nor accommodating."

Pros: "Very nice staff expert captains"

Cons: "After we landed, me and my wife had to wait for 2 hours to get our luggage. Once we arrived home and started unpacking, we realized that the one of the suitecases must have been opened, as we found one piece of a pair of shoes that does not belong to us, one of the plastic bags in our suitecase was torn, my wife’s makeup was thrown apart in the suitcase and 3 of our perfume bottles were missing. I’m not sure if they were stolen or were misplaced during the most incompetent and disrespectful suitcase search ever. We were really disappointed and felt violated."

Pros: "Nice and spacious plane"
Cons: "Delayed boarding No wifi or no cell phone service once boarded, passengers should be told in advance they will not have service when boarded"

Pros: "Lights were closed so people were able to sleep."
Cons: "Food and bringing food was scarce. Crew seemed to not care about it much. Assumed they'd give more than 2 meals on an 11 hr flight, meaning no snacks at all were given and dinner was very light."

Pros: "The staff were nice and friendly and the plane was clean."
Cons: "There were weird issues. Although the plane was fairly new all three toilet seat lids would not stay upright meaning you had to hold them, which was creepy! There were no paper towels in the bathroom--only tissues. The food was poor and portions small even by airline standards. About 25 of us waited one hour for our bags to arrive."

Cons: "No transit support in delayed flight."

Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"

Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"

Pros: "ماشي حالها على رحلة قصيرة"
Cons: "المقاعد قريبة على بعض الطائرة غير نظيفة لا يوجد تسوق حر على متن هذه الرحلة وتأخرت الطائرة نصف ساعة للاقلاع"

Pros: "Food and entertainment"
Cons: "People weren't sitting in their assigned seats. They resolved the issue by reassigning those who were last on the plane."

Cons: "Late arrival into Amman so missed my connection. They gave me option of staying 24 houra, or pay $75 to get earlier flight. This is with business class tickets !"

Pros: "Great Customer Service, Great Food and very friendly staff"
Cons: "My experience with Royal Jordanian was great"

Pros: "The service was good and the seats were a good size for economy. Good selection of in flight movies as well."

Cons: "The delays"

Pros: "The meals came at good times."
Cons: "The seats became uncomfortable after some hours, had to sit on my pillow."

Pros: "comfortable"

Pros: "Schedule was on time On departure crew were courteous"
Cons: "Lack of cleanliness, the crew did not walk the isles to take the rubbish from the passengers They did not pass by to sell duty free goods It would be nice if they upgrade free of charge frequent flyer members to business class when there are empty seats"

Pros: "I realy liked the airport where there are a lot of restorants and caffe and great duty free shops. The lounge is great and its free for master card and american express holder"

Pros: "Calling out rows for boarding was extremely helpful and organized!"

Pros: "Comfortable seats Flight was on time Schedule of meals- close to departind and landing"
Cons: "Poor VOD. During a 90 minutes movie, about every 5-10 minutes the movie stopped and I needed to reload the film"

Cons: "Please don't delay on boarding"

Pros: "I just love this airline nothing much else to say"
Cons: "they could let frequent flyers use mileage points to use the lounge even if they're not "silver". "blue" card has to pay."

Pros: "Service"

Cons: "I was with my two children and asked the checking tickets employee to put us together because my children need me they are three and four years old but she didn't do so we got problems with other passenger but thanks for the crew they were been great and solved the problem"

Pros: "Direct flight"
Cons: "Delays"

Cons: "I missed a feature that other carriers offer which is having data accesible online"

Cons: "Lost 3 bags"