The room was perfect. They have given us a suite although we asked for a standard double room. The room was really comfortable / clean. The location was perfect. It was just in the second circle. The workers were really helpful. I highly recommend this hotel.
good value for the money, five minute walk to petra visitor center. efficient staff, comfortable room, good breakfast included in price
getting out of the hotel each day, it was very basic and not pleasant to be in.
Room was dirty from day 1. Never got vaccumed or dusted by staff. There was toe nails in the draws and cotton buds on the thread bear carpet. These never got removed for the duration of our stay.The lightening was very poor and dangerous .having sticky tape wrapped around the wire to keep it together.The toilet had never been bleached,in a long time. No complimentray water(esential in a hot country) or tea making facilities. Not a 4 star as stated by you. more like a 2 star.
Nothing about this hotel was likable. however the breakfast was ok, but basic.the bathroom was dirty and the room hadn't been cleaned prior to our arrival. thewre were fingernails and cotton buds on the thread bear carpet, we left them there to see if they woukld be picked up, they stayed there for the whole of our stay.the electrics were dangerous, having sticky tape around them.
The room was dirty, even when the room was made up each day the floor was never vaccumed, no complimentary water, or tea making facilities. Our daughter was woken up by a male staff member , who came into her room at 5.30am checking the mini bar and aking her if she was checking out. Her door was locked but she forgot to put on the chain. This member of staff didn't leave the room even though our daughter was in bed.The reception staff never smiles. The room card keys kept not working and we had to have them reprogrammed. It was hard to get a cup of tea or coffee and we had to chase staff everytime. the bathroom in the room was dirty, the staff need to have training on how to clean and bleach the toilet.
Big bathroom with a window.
Late room service (cleaning). Dirty windows (although I have been told that therre was a sandstorm the previous week...).
Large clean room with fantastic views. Ideal location in centre of city - easy to get a taxi outside. Room service was very prompt. We slept well and there was a good selection for breakfast.
Room was a little tired, but I'd happily stay there again. Didn't like that we had to pay upfront for the stay when we arrived.