Room not serviced adequately during stay. Unclean and mouldy Poor response from staff
3 stars
Holiday Inn Express Amsterdam - City Hall
Valkenburgerstraat 14-16, 1011 LZ Amsterdam, North Holland, Netherlands
Amsterdam, Netherlands
See location+31 20 215 6110Photos of Holiday Inn Express Amsterdam - City Hall
Overview
Holiday Inn Express Amsterdam – City Hall has a convenient location that puts guests right in the middle of the city. From the metro station next door to the airport that’s less than a half hour away, visitors have the means to get anywhere easily.
The 89 rooms in the hotel are all decorated in a modern fashion. They’re meant to have a smart and functional design, but provide comfort. All of the rooms have coffeemakers, smart TVs, pillow menus, and climate control. There is also free high-speed WiFi throughout the hotel. Rooms can be requested with a canal view.
Breakfast is included for guests every day. Holiday Inn Express Amsterdam – City Hall also has an Express Café & Bar. It serves beer and wine, as well as some snack items. There are many options for restaurant delivery around the hotel. The city center is within walking distance of the property where many restaurants, bars, and cafes can be found.
Guests can see the city by bicycle. These can be rented at the hotel. There are many places for visitors to easily walk to. Madame Tussaud’s is only 16 minutes away, as is the Flower Market. Hortus Botanicus, the Nemo Science Museum, Stopera, and the National Maritime Museum are all less than a 10-minute walk away.
Holiday Inn Express Amsterdam – City Hall was just built in 2018. It’s a good option for leisure travelers or those traveling for business, with a location that’s close to the heart of Amsterdam and a few different metro stations.
Amenities at Holiday Inn Express Amsterdam - City Hall
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Special diet menus (on request)
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key access
- Key card access
- Private check-in/check-out
- 24hr front desk
General
- River view
- Family rooms
- Interconnected room(s) available
- Lockers
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Parking
Health and safety
- Daily housekeeping
Reviews of Holiday Inn Express Amsterdam - City Hall
8.3
Very good
3262 verified ratings
Wonderful
1541
Very good
878
Good
451
Okay
155
Fair
110
Mediocre
48
Poor
79
Summary of reviews
Guests say
Guests frequently mentioned significant cleanliness issues, with dirty rooms and uncleaned items being common complaints. However, many appreciated the hotel's location, which was convenient for exploring the area. The service received positive remarks, with staff being described as helpful and friendly. Overall, while some guests enjoyed their stay, the cleanliness concerns were a major drawback.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.3 out of 10
327 reviews
8.2 out of 10
2 reviews
7.5 out of 10
3 reviews
All reviews
We paid for canal view, but didn’t get it. Bar was nice, staff helpful, everything clean, good restaurants nearby. Overall a good stay.
Pros (+) Location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Holiday Inn Express Amsterdam - City Hall?
The breakfast at Holiday Inn Express Amsterdam - City Hall offers a wide variety of choices, both hot and cold, and is included in your stay.
Are there any nearby attractions or landmarks close to the hotel?
Yes, there are several nearby attractions within walking distance, including Scheepvaartmuseum, Joods Historisch Museum, and Rembrandthuis.
How is the cleanliness at Holiday Inn Express Amsterdam - City Hall?
The hotel is known for its cleanliness, with guests frequently mentioning the clean, spacious, and modern rooms.
Is parking available at Holiday Inn Express Amsterdam - City Hall?
Yes, parking is available at the hotel.
When is the best time to visit Holiday Inn Express Amsterdam - City Hall?
The low season is in January, and the high season is in August. Visitors can expect a convenient location close to the heart of Amsterdam and a few different metro stations, making it a good option for leisure travelers or those traveling for business.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Canal View
Guests recommend requesting a room with a canal view for a picturesque experience.
Take Advantage of Bicycle Rentals
Guests can explore the city by renting bicycles from the hotel, providing a convenient and enjoyable way to see the sights.
Consider Late Breakfast Timing
The breakfast area offers a tidy, clean, and comfortable space, with guests recommending opting for a late breakfast at 9:15 am for a relaxed dining experience.
Be Mindful of Room Selection
Some guests experienced issues with room cleanliness and maintenance, so it's advisable to communicate preferences clearly at check-in.
Utilize Hotel's Taxi Service
The hotel collaborates with a taxi company for airport transfers at fixed prices, providing a convenient transportation option for guests.
Check Room Amenities
Some guests found the rooms to be small and lacking in certain amenities, so it's recommended to review the room features and facilities before booking.
Explore Nearby Attractions
The hotel's central location allows for easy access to popular attractions such as Madame Tussaud’s, the Flower Market, and the Nemo Science Museum, all within walking distance.
Consider Restaurant Delivery Options
While the hotel has an Express Café & Bar, guests can also explore nearby restaurant delivery options for a variety of dining choices.
Plan for Climate Control
All rooms offer climate control, which can be particularly useful during extreme weather conditions, ensuring a comfortable stay.
Communicate Preferences
Guests with specific requirements, such as separate beds, should communicate these preferences clearly during the booking process to ensure a satisfactory room allocation.
Location
Valkenburgerstraat 14-16, 1011 LZ Amsterdam, North Holland
What's nearby
- Rembrandthuis0.3 mi
- Hermitage Amsterdam0.4 mi
- Rembrandt Square0.6 mi
- Damrak0.6 mi
- De Dam0.7 mi
- Royal Palace at Dam Square0.8 mi
- Anne Frank Huis1.1 mi
- Leidse Square1.2 mi
- Rijksmuseum1.2 mi
- Theater Bellevue1.3 mi
- Van Gogh Museum1.4 mi
- Stedelijk Museum1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Amsterdam - City Hall
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $321 |
Average price (weekend night) | $386 |
When to book a room at Holiday Inn Express Amsterdam - City Hall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Amsterdam - City Hall
FAQs when booking at Holiday Inn Express Amsterdam - City Hall
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Closest
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See most recommended stays in AmsterdamGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Amsterdam Schiphol |
Distance to airport | 7.4 mi |
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