Family Hotel Serena
Photos of Family Hotel Serena
Overview
Latest deals for Family Hotel Serena
Amenities at Family Hotel Serena
- Indoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Pool cover
- Playground
- Baby safety gates
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
Services and conveniences
- Concierge service
- Entertainment staff
- Hammam (Turkish bath)
- Room service
- Ski equipment rental (on site)
- Ski pass vendor
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- Safety deposit box
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bidet
- Toilet
- Toilet paper
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Mountain view
- Ski storage
- Storage available
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
Things to do
- Ski school
- Bicycle rental
- Board games/puzzles
- Game room
- Cycling
- Skiing
- Evening entertainment
- Table tennis
- Hiking
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- CD player
- TV
- DVD player
Parking and transportation
- Free parking
- Private parking
- EV charging station
Outdoor
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews of Family Hotel Serena
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Family Hotel Serena?
Family Hotel Serena offers a variety of dining options including a buffet/snack every day between 3.30 and 5.30, a restaurant serving dinner, and a bar/lounge for guests to enjoy.
Is there a kids' club available at Family Hotel Serena?
Yes, Family Hotel Serena has a kids' club open from 9 am to 10 pm, providing a welcoming and entertaining environment for children.
What are the spa and wellness facilities like at Family Hotel Serena?
Family Hotel Serena features a nice spa with the option to book spa and pool access through a convenient app, providing a relaxing and convenient experience for guests.
How is the check-in and check-out process at Family Hotel Serena?
Guests can check in anytime after 2:30 PM and check out anytime before 10:00 AM, offering flexibility for arrival and departure times.
What are the parking options available at Family Hotel Serena?
Family Hotel Serena provides free parking and a private parking area, ensuring convenient and secure parking for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book Spa and Pool in Advance
Guests appreciated the convenience of booking spa and pool access through an app, ensuring a seamless experience during their stay.
Enjoy Buffet Snack for Kids
The daily buffet/snack between 3.30 and 5.30 was highly praised by guests, especially for catering to children's needs and providing a convenient refreshment option.
Consider Dinner Timing
Some guests experienced delays in dinner service, so it may be beneficial to plan dining arrangements accordingly or inquire about potential wait times.
Opt for Room with Beautiful View
The facility offers stunning views, so consider selecting a room with a balcony to fully appreciate the picturesque surroundings.
Check for Menu Options
Guests noted variations in dining experiences, with some tables having different treatments. It might be helpful to inquire about menu options and dining arrangements upon arrival.
Take Advantage of Mini Club
The hotel's mini club, open from 9 am to 10 pm, received positive feedback for its welcoming staff and entertainment for children, making it a great option for families.
Utilize On-Site Amenities
With ski equipment rental, ski pass vendor, and entertainment staff available, guests can make the most of the hotel's convenient services for a fulfilling stay.
Plan for Buffet Timing
The daily buffet/snack between 3.30 and 5.30 was highlighted as a convenient option, especially for families with children, providing a window for enjoyable refreshments.
Consider Dining Options
Due to varying dining experiences, guests may want to explore different dining options within the hotel to find the most suitable and satisfying choice.
Explore Nearby Activities
While the hotel offers a range of amenities, guests may also want to explore nearby attractions such as ski schools, cycling routes, and hiking trails for added enjoyment during their stay.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Family Hotel Serena
Low season | March |
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High season | March |
Average price (weeknight) | $161 |
When to book a room at Family Hotel Serena
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Value for money | 9.1 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Bolzano |
Distance to airport | 25.5 mi |