Pros (+) Loved the way the staff tried to accommodate to your needs. Very polite and informative. Awesome. Thanks Min.
Cons (-) I didn't like that I had to leave
3 stars
The Penthouse Hotel
3-4 A, Santos Street, Balibago, Angeles City 2009, Philippines
Angeles City, Philippines
See location+63 456 250 288Photos of The Penthouse Hotel
Overview
Hotel with free parking, steps from Walking Street Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. The Penthouse Hotel offers 72 air-conditioned accommodations with iPod docking stations and DVD players. Memory foam beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include an outdoor pool. Children under 7 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for The Penthouse Hotel
Amenities at The Penthouse Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Free toiletries
Bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Spa bath
- Hairdryer
- Toilet
- Toothbrush
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Conditioner
General
- Seating area
- Slippers
- Telephone
- Carpeted
- Mountain view
- City view
- Storage available
Kitchen
- Electric kettle
- Stovetop
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Dining table
Pool and spa
- Massage
- Pool bar
- Outdoor pool
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- TV
- DVD player
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Desk
Things to do
- Casino
Health and safety
- Daily housekeeping
Reviews of The Penthouse Hotel
7.8
Good
594 verified ratings
Wonderful
221
Very good
130
Good
82
Okay
53
Fair
37
Mediocre
41
Poor
30
Summary of reviews
Guests say
Guests appreciate the hotel's location and comfortable beds, but many express dissatisfaction with the cleanliness, service, and frequent elevator issues. Several reviews highlight problems with theft and Wi-Fi connectivity, indicating a need for better maintenance and security measures.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
239 reviews
6.6 out of 10
82 reviews
9.5 out of 10
3 reviews
All reviews
Pros (+) The service from the staff was excellent. Location was great. Cost was great also.
Cons (-) The handle on the window broke and wasn't repaired so I heard everything outside my window for 8 nights. The door to my room wouldn't accept my key card for the first 4 days. There was no way to pay with a credit card for over a week. The shower leaked all over the bathroom floor and the tub was cracked. The brace for the shower head was broke also.
Pros (+) I liked everything about this hotel me and my friends had a good time from the security guards to room service to the bar girl and the front desks girls and the upper deck crew was great food and drinks was great if u want to go to Angeles city in the Philippines stay at the Penthouse hotel
Cons (-) There is nothing to say negative about this hotel
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the rooms and common areas?
Guests have noted that the rooms are clean and spacious, with great amenities. However, some guests have mentioned wear and tear in the corridors and a sense of humidity in the carpets.
What are the best features of the hotel's dining options?
The rooftop restaurant next to the pool is fantastic, offering a nice cool breeze. Guests have also praised the delicious rooftop food and the hotel's great value for money.
Is the hotel staff accommodating and helpful?
The staff is described as very friendly, professional, and helpful. However, some guests have mentioned issues with the front desk and maintenance service.
How are the beds and sleeping accommodations at the hotel?
Guests have consistently praised the comfortable beds and spacious rooms, with some mentioning the rooms as the most comfortable they have experienced in Angeles City.
What is the parking situation like at the hotel?
Some guests have mentioned limited parking slots, and non-guests occupying reserved parking. However, the staff has been described as wonderful and always helpful.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Suite
If you need a kitchen and a full-size apartment, the suites offer good value and make you feel at home, perfect for family and party reunions.
Opt for a Room Away from the Pool
Some guests found the pool area not appealing and in need of updating, so consider choosing a room away from the poolside for a quieter experience.
Check Room Amenities
The hotel offers rooms with unique bathtub and strong water pressure in the shower, but some guests experienced issues with hot water and shower leaks, so it's advisable to check the room amenities upon arrival.
Be Mindful of Elevator Issues
The hotel has experienced elevator breakdowns, with only one elevator working for 14 floors, so be prepared to use the stairs and consider requesting a lower floor room if mobility is a concern.
Explore Nearby Dining Options
While the hotel has a restaurant, some guests recommended trying the nearby restaurants for meals, as they found the hotel's restaurant to be subpar.
Be Aware of Wi-Fi Limitations
Several guests reported poor and inconsistent Wi-Fi, so if reliable internet access is essential, consider making alternative arrangements.
Request a Non-Smoking Room
If you are sensitive to smoke, it's advisable to explicitly request a non-smoking room to avoid any inconvenience upon arrival.
Take Advantage of Exclusive Services
The hotel offers exclusive room service massage, which could enhance your overall experience, especially after a long day of exploring nearby attractions.
Consider Parking Alternatives
Parking slots are limited, and non-guests may occupy reserved parking, so be prepared to find alternative paid parking nearby if the hotel's parking is full.
Engage with Friendly Staff
The hotel staff are described as professional, helpful, and friendly, so don't hesitate to engage with them for assistance or local recommendations.
Location
3-4 A, Santos Street, Balibago, Angeles City 2009
What's nearby
- Bayanihan Park263 yd
- Casino Filipino0.3 mi
- SM City Clark0.5 mi
- Apung Mamacalulu1.8 mi
- Jenra Grand Mall2.1 mi
- Old Pamintuan Residence2.1 mi
- Nepo Mall2.2 mi
- Museo ning Angeles2.2 mi
- Santo Rosario Church2.2 mi
- Clark Freeport3.4 mi
- Fort Stotsenburg3.7 mi
- Mimosa Golf and Country Club4.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Penthouse Hotel
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $54 |
Average price (weekend night) | $74 |
When to book a room at The Penthouse Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Penthouse Hotel
FAQs when booking at The Penthouse Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Angeles CityGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Angeles City Clark Intl |
Distance to airport | 2.2 mi |
Everything you need to know for your stay in Angeles City
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