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Excellent location in Kouvola near the railway station, friendly staff, perfect breacfast.
Very comfortable rooms, nice restaurant with good food and polite staff. The hotel is 5 min. walk from the railway station and near the promenade at the same time. I liked everytyng there
The service was good No
Good location, friendly staff, nice breakfast. Sauna was closed in the evening when we came (8-30 pm), and restuarant also was closed.
Several kind of pillows on your choice (soft/hard)! The best disposition in Kouvola.
Near to the railway (bus) station and town center. Not so clearn in the room.
The friendly and hospitable personnel.The centre of silent and very nice city if the term "centre" is applicable to not so big agglomeration. All basic shops and other establishments near at hand. Nearby to Helsinki, Lahti and from border. Very good breakfast, cosy restaurant. A free parking. Not so big numbers. It was a bit cool in number. It would be desirable the price less for 15-20 euros.
the wrong adress of this hotel in the booking hotel System. We had find it with the help og navigator. very noisy
The staff were fantastic and very helpful, the food was inexpensive and and well above my expectations.
Standard hotel to Finland located at city centre of Kouvola. Good for one night stay at business trip. Quiet clean room. Breakfast meal choice is good for hotel price. Taking shower you'll have water all over the WC area due to incorrect floor inclination at shower zone. Breakfast area isn't very clean.
We booked this hotel when staying in a terribly long line at the RU/FI custom and appeared at night time about three o'clock. Lady at reception was very friendly and helpful. Checkin was very quick and easy. Hotel is clean and room is pretty big for a family with two children. Breackfast is good and a lot of chocies even at last 15 minutes. Free parking and Wi-Fi Internet are also avialable. Hotel is located in about two hours from Helsinki and about one hour from Russian board.
Friendly and useful staff, 24-hours check in, good location, easy to find, peace and quiet the breakfast
it was very hot in the room
location, beds there is not any fish for breakfast, there is not enough soap in the bathroom, sauna is just in the evening, it is not posible to open window in the room
Friendly staff. Low cost The hotel website boasts 4 restaurants. On the night of my visit there was a very poor buffet available with little choice (but cheap). Breakfast was not too good either
The bar personnel (girl) has helped us, she has opened a sauna. We have arrived about 10 PM. And going to eat. And there are only chips and chocolate at the bar. No snacks.
Good place, nice staff
The hotel has several restaurants, bar and conference room. Pleasant service. Reception operates only during certain hours. Hours saunas are incorrect (women 15-19, men 19-21 at workdays)
Good location for stay when travelling in Finland, reach breakfast, friendly staff Some problem with working order of facilities. The main: information in Active Hotels of opening time of reception is not correcеt - actually desk is open in Mo-St untill 21=30, and in Su - only untill 1pm !!!
I liked the breakfast and own room, which was close to exit. it was possible for my boyfriend to smoke there, because it was forbidden. I didnt like that the staff didnt speak English. It was very difficult to understand them, because I had a lot of questions.
Convenient reasonably priced rooms
Peace and quiet.
Quiet, with car parking. Room is not clean enough, furniture is rather old.
Hotel staff. Breakfast Inconvenient time of the sauna. No pool. Very small room
Its a nice hotel, well situated along the highway. De room was clean, but a bit small. There was good parking in front of the hotel and the staff was friendly. I liked the breakfast buffet. why don't you have free wifi internet connection in the room, while you do have free internet in the lobby of the hote. I would appriciate that.
very comfortably place to stay while u shop around. good breakfast!
All is good. It is hard to find sauna's time of work in internet.
Everything is fine.
Easy access from highway, large parking area, cosy atmosphere, nice sauna, polite and helpful personnel. Noise from local road when accommodated in a room overlooking the road (while there is very little noise in a room overlooking the courtyard)
Quiet place with good location Sauna isn`t free
This hotel more like motel, good place for one night. Easy to find.
Hotel stuff The price fall short of quality
Only prise The hotel itself
Relatively good location near a major highway for drivers or for visitors to the nearby city of Kotka. Overpriced in terms of both the quality of accommodation and service even in the light of typical price level in Finnish hotels.
The hotel is in a very beautiful place. Perhaps this is its only virtue. The price is low enough for Finland. Not comfortable. Meager breakfast. Poor sound insulation. Dirty in the shower. It is evident that the hotel is in need of repair.
All that in Villa Vanessa represents the facts on 100 %. The Internet is. The communication quality leaves much to be desired.