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The location is perfect!! We had no hot water for more than half our stay and only a half hearted apology from staff
friendly staff and perfect location to explore the sights in the loch long and loch lomond area.great intro to the highlands.
Relaxed friendly atmosphere. Amazing views over the Loch.
Hotel very much in need of modernisation. Rooms were of a poor standard, member of staff in reception on arrival was very unhelpful and unpleasant.
Helpfulness of the staff and also the beautiful scenery...a great spot for mountain goats like us. super alpine walks and climbs.
very helpful staff
Overall, the stay was pleasant, reasonable value and the food very good in nice surroundings. Staff polite and friendly. Nice view over loch, which I had requested. Very noisy above the function room when evening entertainment on, til around 2230. Mattress quite lumpy. Some squeaky floorboards. In need of refurb really, quite a tired feel though not unpleasant.
Staff were very friendly. Though we only had breakfast there, it was very good. The room could have been cleaner, somewhat dusty.
The staff are welcoming very helpful and hard working. This is hotel is in desperate need of refurbishment and is let down by the Oxford Group. Its stunning location and views should warrant more investment by them.
We liked visiting Inverary and surrounding towns and villages as the Arrochar hotel is perfectly situated for this.
Location suited us as we were heading for Inner Hebrides next day Reasonably set back from the road, room was quiet Good choice of food in the evening and good breakfast Our room booking was lost, so we turned up and just as well they had a space, although we had to take a twin room.