Guest reviews of The Swan Hotel
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Excellent breakfast."8.0 "80% were
happy with the price of the breakfast ." -
8.8 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.8 "Location is great."
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6.5 "Rooms are ok."5.3 "53% thought the
bathroom was big enough ." -
5.9 "Average amenities."5.9 "59% thought the
building was acceptable ." -
5.5 "Average value."5.0 "The
price was ok for 50%." -
4.4 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Overall Rating
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9.3 "Excellent breakfast."
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8.8 "Location is great."
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8.5 "Great service."9.6 "96% found the
staff to be very friendly ." -
6.2 "Rooms are ok."5.1 "51% thought the
bathroom was big enough ." -
5.9 "Average value."
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5.8 "Average comfort."5.1 "51% thought the
bathroom was big enough ." -
5.8 "Average amenities."5.9 "59% thought the
building was acceptable ." -
4.0 "Internet is poor."2.6 "74% said the
wifi quality was bad ."
Overall Rating
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9.4 "Excellent breakfast."
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.9 "Location is great."
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8.4 "Food is delicious."
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6.5 "Rooms are ok."
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6.3 "Average comfort."
Overall Rating
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9.5 "Excellent breakfast."
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8.9 "Great service."9.8 "98% found the
staff to be very friendly ." -
8.7 "Location is great."
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6.6 "Rooms are ok."5.2 "Only 52% thought the
shower was ok ." -
5.9 "Average value."
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5.5 "Average amenities."5.5 "55% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
The location is excellent being central to Arundel, and close to the castle. The rooms are cosy and comfortable. Great pub on the ground floor.
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5.7review from
Convenient location. Efficient handling of group meal in the evening The rooms were not very warm. we had to ask for the heating to be turned on
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5.3review from
Room to small, decor tired, some minor repairs needed
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6.3review from
went to a wedding room and bathroom a bit cramped
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8.0review from
The staff were great.Hotel was clean and comfortable.In great location fot visiting the castle.
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6.4review from
The friendliness and willingness to help and inform of the staff
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6.4review from
FRiendly staff ! The car parking price - surely you could get passes for tyhe public car park for your guests! They do at Arundel House Hotel !! Also think your Chef should learn to poach eggs without cooking them in vinegar. Apparently he has to do that to stop them separationg !!
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4.0review from
Convenience for Arundel. Breakfast. A little dirty. Room small.
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4.4review from
The location was good. Bar man Michael efficient and friendly It was Easter and the restaurant service was poor. Very slow and seemed unable to cope with the number of guests. The bathroom was dirty on arrival, lots of long hair in the sink and on the floor. Again it would appear they were too busy to cope.
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5.2review from
Convenient location. Room 4 was a single room with a double bed, and noisy air-conditioning unit outside the window.
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5.7review from
Convenient location. Efficient handling of group meal in the evening The rooms were not very warm. we had to ask for the heating to be turned on
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5.3review from
Room to small, decor tired, some minor repairs needed
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6.3review from
went to a wedding room and bathroom a bit cramped
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6.4review from
The friendliness and willingness to help and inform of the staff
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6.4review from
FRiendly staff ! The car parking price - surely you could get passes for tyhe public car park for your guests! They do at Arundel House Hotel !! Also think your Chef should learn to poach eggs without cooking them in vinegar. Apparently he has to do that to stop them separationg !!
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4.0review from
Convenience for Arundel. Breakfast. A little dirty. Room small.
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4.4review from
The location was good. Bar man Michael efficient and friendly It was Easter and the restaurant service was poor. Very slow and seemed unable to cope with the number of guests. The bathroom was dirty on arrival, lots of long hair in the sink and on the floor. Again it would appear they were too busy to cope.
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5.2review from
Convenient location. Room 4 was a single room with a double bed, and noisy air-conditioning unit outside the window.
