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friendly helpful staff the spa was a disappointment - all in need of refurbishment
clean and tidy, gym not bad, plenty of breakfast available be aware gym closing for refurbishment so check if needed!
Friendly Helpful Staff /Health Pool Facilities /Golf Course/Grounds/ Quality of Restaurant Food
relaxed atmosphere, fantastic food, chilled weekend location. would have loved to have a spa treatment but all booked up (we only booked hotel at last minute). noticed on visit to ool that gym closurehad been delayed - would have been useful to have u[dated the website or emailed an update prior to arrival.
The staff are wonderful. Hotel shabby and swimming pool small
the wide range of leisure facilities
Break fast and serving staff--very good
the gardens, the golf course, the value for money (as it was on special offer) and a lovely buffet breakfast
Breakfasts, Outside Pool Room was too hot. Bar prices very unreasonable
Good friendly all round service. It took three trips to reception before I could get into my room!
i have stayed at this hotel before and was close to all amenities.
Friendly staff That mattress
There was a restaurant with a reasonable evening menu and a bar. Breakfast very good. Not enough TV chanels.
There was a lovely view of the countryside from the bedroom window and it was really peaceful. The bar and dining area were modern and there was a varied choice of good food on offer during breakfast.
good breakfast first room offered was stuffy and damp, we requested a non -smoking room when booking, were given a new room that was a non smoking room , not sure why we were not offered this when checking in.
clean comfortable and excellent breakfast the location and lack of disabled parking spaces
Tea/coffee making facilities clean towels Duvet cover not very good ie old/dirty, when having a shower the bathroom floor was a pool of water and dangerous had to mop up with towel, no sky tv + only 4 chanels.
The room was extremely comfortable and quiet. The staff were very polite and helpful. The bathroom was a little shabby and the towels were very thin.
Exellent breakfast,comfortable beds.
Comfortable and surprisingly quite considering the location. Friendly staff. Excellent dining room with breakfast well organised.
Room to small, decor tired, some minor repairs needed
The location is excellent being central to Arundel, and close to the castle. The rooms are cosy and comfortable. Great pub on the ground floor.
Convenience for Arundel. Breakfast. A little dirty. Room small.
went to a wedding room and bathroom a bit cramped
Convenient location. Room 4 was a single room with a double bed, and noisy air-conditioning unit outside the window.
The location was good. Bar man Michael efficient and friendly It was Easter and the restaurant service was poor. Very slow and seemed unable to cope with the number of guests. The bathroom was dirty on arrival, lots of long hair in the sink and on the floor. Again it would appear they were too busy to cope.
The staff were great.Hotel was clean and comfortable.In great location fot visiting the castle.
Convenient location. Efficient handling of group meal in the evening The rooms were not very warm. we had to ask for the heating to be turned on
The friendliness and willingness to help and inform of the staff
FRiendly staff ! The car parking price - surely you could get passes for tyhe public car park for your guests! They do at Arundel House Hotel !! Also think your Chef should learn to poach eggs without cooking them in vinegar. Apparently he has to do that to stop them separationg !!
Decent room, good value Meal, pleasant staff, good value
Clean, well decorated with friendly and efficient staff.
The staff were wonderful and the food was absolutely fantastic.
Friendliness of the staff, quality of the food Excessive noise of the Bedroom doors on closing
It was central to were we wanted to be
Friendly staff, lovely food! Easy to get to with good parking. Slightly noisy in the morning with kitchen staff working just below window but nothing to moan about.
Facilities we used were good. Staff friendly Breakfast could have been better. Virtually no fresh fruit. Hot selection not very hot
First class breakfast Evening meal was poor quality
The room was very clean and tidy and had a great decor.
A very clean and comfortable room, nice to see for once that hot water and plenty of when needed, comfortable bed and a modern flat screen TV!. Free Wi Fi in the bar area . Very comfortable stay.
I like the location of the hotel and thought the real fire in the lounges was a real treat loved them. Our room was very cold as the heating wasn't on and I think it could do with a bit of updating but other than that the room was a lovely size and also the bathroom too.
Lovely room and pleasant staff Nothing I didnt like but the food was only average
The room was clean and the bed comfortable. The hotel was right on Arundel high street which was great for us as we don't have a car and it was easy to access all the shops,restuarants and cafe's. The castle is a short wlak too although closed till April 20011!. For a short break it was great.
Great situation, right beside Arundel castle / main street Bathroom poorly decorated / cheap fittings. Would expect better for 90 pounds / night
very friendly and comfortable, nice area. no
I thought it was very relaxing,I loved the decor, and sitting in front of the fire.I loved bieng in the centre of Arundel,didn`t have to walk far for anything.Loved it.
Noise from basement disco No lift
Excellent location..staff were lovely and very friendly..highly recommended! We loved it!breakfast was nice and hot..brilliant!!!! Wish we could have stayed longer..THANKS So much!
location in the middle of town on site parking
It was near the castle that we wanted to visit not enough staff,
Privacy; excellent facilities including extras such as refreshments in the room.Good dog walking close to hand. No
Relaxed friendly atmosphere. Clean and tidy with lovely garden Door to room did not lock. Shower cubicle very small
Very relaxed friendly atmosphere with a good standard of room and facilities.The b and b is ideally situated for visits to Arundel, Goodwood and Chichester.
It was self contained,so allowed for privacy.Ensuite bathroom was spacious and well equipped. Hosts dogs allowed in dining room
friendly welcoming staff and lovely garden area, also the breakfast was exellant.
We were very well looked after by the family running the B & B
Fresh and clean and attractive No comfortable chairs
We were very impressed with the friendlyness of the staff the cleanliness of the room. The cup of coffee on our arrival, and everything really.
The B&B manager was wonderful, made everything perfect for us and we couldnt thank him enough. What a splendid host, thank you so much No
beautiful hotel lovely room good food and really nice people
The suite was spacious and tastefully decorated. The four poster bed was particularly solid and very comfortable to sleep in
Well run & maintained a credit to the staff & owners.
Fabulous location attentive but unobtrusive staff Food in the restaurant not up to expectation and very expensive
This was our second visit to your establishment and like the first visit everything was perfect. The staff, food and environment was just perfect,and we shall be back.
Comfort of Room
Very friendly and welcoming staff nothing
Room was absolutely amazing, decor was well thought out! Staff were friendly, would highly recommend. Nothing to complain about, hotel was perfect
Lovely rooms and the restaurant was fantastic. Pillows were a little hard for my personal taste.
Excellent all round service and facilities
The hotel was a delight... wonderfully luxurious bedrooms, with lovely little touches like dressing downs and slippers and chocolates on your pillows each evening. Everywhere was spotlessly clean, in particular the pool and sauna area, and the staff were the perfect combination of friendly and professional. The food available in the restaurant was a "foodies" dream - a real culinary experience - and not too expensive considering the sumptuous surroundings. Breakfast was included in the room rate, and the usual offerings were available, but in addition you could have far more opulent dishes such as smoked salmon - again, wonderful! In all, we very much enjoyed our stay and were most disappointed to be going home! I will most definitely be returning! The only possible negative (and it really is rather down to personal taste) is the heat of the bedrooms. Even without the radiators on, and with the windows open, it felt warm... so although I would not let this put you off, only pack light weight pajamas!
The staff were personally delightful but very obviously badly trained - a management problem, I suggest.
The staff were friendly and accomodating and made the stay very enjoyable Too short!
Comfort, friendliness, service and overall value for money No
Warm and friendly atmosphere. Lovely room overlooking the sea No
Friendly atmosphere & staff Room a bit small.
Overlooking the sea whilst eating breakfast! Poor television reception/picture, however wasn't there long enough to matter too much
It served our needs for a weekend to see relatives Same room as last year poor view
location room was smaller than im used to for similar priced hotels
The location and atmosphere of the hotel and the availability of a restaurant
friendly staff and clean hotel and its position was great
the location and the relaxing atmosphere
The welcome received from Carol and seaviews. The TV did not get the best reception and only basis 4 channels
how helpful the hotel staff were
Friendly staff & good food.Character of building& views over countryside.
staff were very helpful and friendly bedroom did not have on suite, food not that brilliant
Afriendly homely hotel and my vegetarian meal was excellent, with a lovely outside dining area.
Waitress None - though food was not as good as I thought it might be.
Peaceful , Comfortable, Friendly With pleanty of facilities in-room Bath / Shower No hand rail not easy to get out of bath/ shower
Pleasant staff and resonable food Outside a looks a bit scruffy, my room (6) was overhanging the main London Rd and roadworks traffic lights were just across the from my room, however secondary double glassing ensured a peaceful night.
Initial presenation very good, food very good. Overall clenliness good. Location good for us as we needed to be near Petworth Ceiling over bath needed attention, looked very scappy. Also not good for the elderly with poor eyesight as there aremany small steps. Brochure states that tea/coffe available all day but we had to wait until 1600 hrs before the staff came on
Position of hotel - has views from along the road Food was apalling - evening meal partly overcooked partly undercooked/ Breakfast largely innedible/ room on noisy main road and very expensive for only adequate facility/
Personnel was charming and very helpful The bed was too small and the mattress was too hard. Flushing the loo was a complicated affair which took 2 to 3 trials. To sum up the hotel was presented as a 4 star but deserved only 2.