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Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "World class service."9.6 "96% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." 7.1 "71% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 7.5 "Housekeeping was great , according to 75%." -
9.3 "Terrific location."8.2 "
City centre within easy reach , said 82%." 10.0 "100%liked the proximity to shopping ." 8.9 "Easily accessible by car , said 89%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.5 "Very good internet connection."7.1 "71% said the
wifi quality was great ." -
8.5 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.4 "Nice rooms."8.7 "87% said
rooms were clean ." 7.2 "72% thought theview was good ." 8.0 "80% appreciated themodern rooms ."
Overall Rating
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9.3 "World class service."9.6 "96% found the
staff to be very friendly ." 10.0 "100% werehappy with the shuttle service ." 9.2 "92% thought theservice was very professional ." -
9.0 "Terrific location."7.9 "
City centre within easy reach , said 79%." -
8.6 "Very good internet connection."
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8.2 "Breakfast is good."
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6.7 "Average comfort."6.7 "
Beds were acceptable for 67%." 6.2 "Only 62% saidrooms were big enough ." -
6.6 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.2 "Only 62% saidrooms were big enough ." -
4.9 "Wellness & sports facilities were not very nice."3.9 "61%
didn't like the fitness area ."
Overall Rating
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9.4 "Terrific location."
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
8.5 "Breakfast is good."
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7.2 "Nice rooms."8.8 "88% said
rooms were clean ." 7.3 "73% said thebeds were comfortable ." -
7.0 "Good pool."
Overall Rating
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9.3 "World class service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Clean and very modern At bit pricey for the location and type of hotel
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10.0review from
Quick and friendly check in. Clean room. Will defiantly stay again.
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8.5review from
One of the nicest Hampton Inn properties. All renovated interior, and well managed. Staff was outstanding. If you want to exercise, location leaves a lot to be desired. The neighborhood is not appropriate for running or walking. Need to go elsewhere. While indoor pool is nice, very limited exercise equipment.
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7.4review from
Staff was nice and tried to accommodate the messed up reservation. We booked 2 queens and had to take 1 king for a family of four, because our reservations were not there! The worst part was the room smelled Stongly of cigarettes! Not the best Hampton experience.
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9.1review from
Great location not to far from Downtown area. The staff was friendly, room clean, and very comfortable bed. Breakfast area was clean and food was fair with several options. The Price -- Payed over $300 for 1 night stay as we decided to go to Asheville last minute. Had a hard time finding a decent room in town, so paid the price. No Hampton is worth $300 a night though.
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5.4review from
The ac in our room made too much noise to sleep. I was unhappy that I could not receive Hilton honors points since I booked using kayak. I didn't save any money by doing so. It would be nice if Hilton showed the same amount of loyalty to their customers as they expect from them.
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8.2review from
Staff is always very congenial and helpful. Coffee tea & cookies are always a nice touch. Breakfast has always been good. Finding a long hair on your bed when you turn it back is never a good sign, but I guess it happens.
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6.2review from
Even though I checked in at 2 pm and was only one of a dozen cars in the parking lot I believe that due to my third party booking with Kayak I was deliberately placed in unit 112 which is a very nice room, but is directly adjoining the very noisy continental breakfast kitchen. The banging and noise started at 4:36 a.m. and even with double ear plugs which I went to my car at 4:50 a.m. to get and the white noise turned up on my cell as loud as it would go the noise was still ridiculous and completely unacceptable. I believe that this is well known by staff and a way to get around the Hampton guarantee by putting 3 rd party bookings in this unit. I intend to chargeback this night due to this on my Visa.
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10.0review from
All Notyhing
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9.6review from
Advance tickets to the Biltmore Mansion purchased at the hotel. Only had two day passes. Should provide one and two day options.
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9.6review from
Everything Not many changes in breakfast on different days, but some people prefer the same meal options every day. Not really big complaint, if a complaint at all.
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9.4review from
Clean and very modern At bit pricey for the location and type of hotel
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10.0review from
Quick and friendly check in. Clean room. Will defiantly stay again.
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8.5review from
One of the nicest Hampton Inn properties. All renovated interior, and well managed. Staff was outstanding. If you want to exercise, location leaves a lot to be desired. The neighborhood is not appropriate for running or walking. Need to go elsewhere. While indoor pool is nice, very limited exercise equipment.
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9.1review from
Great location not to far from Downtown area. The staff was friendly, room clean, and very comfortable bed. Breakfast area was clean and food was fair with several options. The Price -- Payed over $300 for 1 night stay as we decided to go to Asheville last minute. Had a hard time finding a decent room in town, so paid the price. No Hampton is worth $300 a night though.
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8.2review from
Staff is always very congenial and helpful. Coffee tea & cookies are always a nice touch. Breakfast has always been good. Finding a long hair on your bed when you turn it back is never a good sign, but I guess it happens.
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10.0review from
All Notyhing
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9.6review from
Advance tickets to the Biltmore Mansion purchased at the hotel. Only had two day passes. Should provide one and two day options.
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9.6review from
Everything Not many changes in breakfast on different days, but some people prefer the same meal options every day. Not really big complaint, if a complaint at all.
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5.4review from
The ac in our room made too much noise to sleep. I was unhappy that I could not receive Hilton honors points since I booked using kayak. I didn't save any money by doing so. It would be nice if Hilton showed the same amount of loyalty to their customers as they expect from them.
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6.2review from
Even though I checked in at 2 pm and was only one of a dozen cars in the parking lot I believe that due to my third party booking with Kayak I was deliberately placed in unit 112 which is a very nice room, but is directly adjoining the very noisy continental breakfast kitchen. The banging and noise started at 4:36 a.m. and even with double ear plugs which I went to my car at 4:50 a.m. to get and the white noise turned up on my cell as loud as it would go the noise was still ridiculous and completely unacceptable. I believe that this is well known by staff and a way to get around the Hampton guarantee by putting 3 rd party bookings in this unit. I intend to chargeback this night due to this on my Visa.
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