Hampton Inn Asheville-Tunnel Road, Asheville Hotels from $180

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 847 reviews

Cleanliness

9.6 "Perfectly clean."
Location

9.2 "Terrific location."
Service

9.1 "World class service."
Breakfast

8.7 "Breakfast is good."
WiFi

8.2 "Very good internet connection."

Overall Rating

Based on 525 reviews

Cleanliness

9.6 "Perfectly clean."

9.6 "96% said rooms were clean."

9.6 "96% thought it was clean."
Service

9.1 "World class service."

9.5 "95% found the staff to be very friendly."

7.1 "71% said the reception staff was great."

10.0 "100% were happy with the shuttle service."

8.5 "85% thought the service was very professional."
Location

9.0 "Terrific location."

8.6 "City centre within easy reach, said 86%."
Breakfast

8.3 "Breakfast is good."
Room

6.2 "Rooms are ok."

6.4 "Beds were acceptable for 64%."

6.3 "Only 63% said rooms were big enough."
Comfort

5.9 "Average comfort."

6.4 "Beds were acceptable for 64%."

6.3 "Only 63% said rooms were big enough."

Overall Rating

Based on 313 reviews

Cleanliness

9.7 "Perfectly clean."

9.6 "96% said rooms were clean."

9.8 "98% thought it was clean."
Location

9.4 "Terrific location."
Breakfast

9.0 "Excellent breakfast."
Service

9.0 "World class service."

9.4 "94% found the staff to be very friendly."

7.9 "79% thought the service was very professional."
Pool

8.3 "Pool is good."

Overall Rating

Based on 8 reviews

Service

8.7 "Great service."

Hotel type

Family Hotel

Guests think this is a family-friendly hotel.

Good to know

"Near city centre"

"Friendly service"

"Clean hotel facilities"

"Good shuttle service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.4

review from

Clean and very modern At bit pricey for the location and type of hotel

Reviewed Aug 2016
10.0

review from

Quick and friendly check in. Clean room. Will defiantly stay again.

Reviewed Jul 2016
8.5

review from

One of the nicest Hampton Inn properties. All renovated interior, and well managed. Staff was outstanding. If you want to exercise, location leaves a lot to be desired. The neighborhood is not appropriate for running or walking. Need to go elsewhere. While indoor pool is nice, very limited exercise equipment.

Reviewed Jul 2016
7.4

review from

Staff was nice and tried to accommodate the messed up reservation. We booked 2 queens and had to take 1 king for a family of four, because our reservations were not there! The worst part was the room smelled Stongly of cigarettes! Not the best Hampton experience.

Reviewed Feb 2016
9.1

review from

Great location not to far from Downtown area. The staff was friendly, room clean, and very comfortable bed. Breakfast area was clean and food was fair with several options. The Price -- Payed over $300 for 1 night stay as we decided to go to Asheville last minute. Had a hard time finding a decent room in town, so paid the price. No Hampton is worth $300 a night though.

Reviewed Sep 2015
5.4

review from

The ac in our room made too much noise to sleep. I was unhappy that I could not receive Hilton honors points since I booked using kayak. I didn't save any money by doing so. It would be nice if Hilton showed the same amount of loyalty to their customers as they expect from them.

Reviewed Jun 2015
8.2

review from

Staff is always very congenial and helpful. Coffee tea & cookies are always a nice touch. Breakfast has always been good. Finding a long hair on your bed when you turn it back is never a good sign, but I guess it happens.

Reviewed Mar 2015
6.2

review from

Even though I checked in at 2 pm and was only one of a dozen cars in the parking lot I believe that due to my third party booking with Kayak I was deliberately placed in unit 112 which is a very nice room, but is directly adjoining the very noisy continental breakfast kitchen. The banging and noise started at 4:36 a.m. and even with double ear plugs which I went to my car at 4:50 a.m. to get and the white noise turned up on my cell as loud as it would go the noise was still ridiculous and completely unacceptable. I believe that this is well known by staff and a way to get around the Hampton guarantee by putting 3 rd party bookings in this unit. I intend to chargeback this night due to this on my Visa.

Reviewed Oct 2014
10.0

review from

All Notyhing

Reviewed Oct 2014
9.6

review from

Advance tickets to the Biltmore Mansion purchased at the hotel. Only had two day passes. Should provide one and two day options.

Reviewed Sep 2014
9.6

review from

Everything Not many changes in breakfast on different days, but some people prefer the same meal options every day. Not really big complaint, if a complaint at all.

Reviewed Feb 2014

9.4

review from

Clean and very modern At bit pricey for the location and type of hotel

Reviewed Aug 2016
10.0

review from

Quick and friendly check in. Clean room. Will defiantly stay again.

Reviewed Jul 2016
8.5

review from

One of the nicest Hampton Inn properties. All renovated interior, and well managed. Staff was outstanding. If you want to exercise, location leaves a lot to be desired. The neighborhood is not appropriate for running or walking. Need to go elsewhere. While indoor pool is nice, very limited exercise equipment.

Reviewed Jul 2016
9.1

review from

Great location not to far from Downtown area. The staff was friendly, room clean, and very comfortable bed. Breakfast area was clean and food was fair with several options. The Price -- Payed over $300 for 1 night stay as we decided to go to Asheville last minute. Had a hard time finding a decent room in town, so paid the price. No Hampton is worth $300 a night though.

Reviewed Sep 2015
8.2

review from

Staff is always very congenial and helpful. Coffee tea & cookies are always a nice touch. Breakfast has always been good. Finding a long hair on your bed when you turn it back is never a good sign, but I guess it happens.

Reviewed Mar 2015
10.0

review from

All Notyhing

Reviewed Oct 2014
9.6

review from

Advance tickets to the Biltmore Mansion purchased at the hotel. Only had two day passes. Should provide one and two day options.

Reviewed Sep 2014
9.6

review from

Everything Not many changes in breakfast on different days, but some people prefer the same meal options every day. Not really big complaint, if a complaint at all.

Reviewed Feb 2014

7.4

review from

Staff was nice and tried to accommodate the messed up reservation. We booked 2 queens and had to take 1 king for a family of four, because our reservations were not there! The worst part was the room smelled Stongly of cigarettes! Not the best Hampton experience.

Reviewed Feb 2016

5.4

review from

The ac in our room made too much noise to sleep. I was unhappy that I could not receive Hilton honors points since I booked using kayak. I didn't save any money by doing so. It would be nice if Hilton showed the same amount of loyalty to their customers as they expect from them.

Reviewed Jun 2015
6.2

review from

Even though I checked in at 2 pm and was only one of a dozen cars in the parking lot I believe that due to my third party booking with Kayak I was deliberately placed in unit 112 which is a very nice room, but is directly adjoining the very noisy continental breakfast kitchen. The banging and noise started at 4:36 a.m. and even with double ear plugs which I went to my car at 4:50 a.m. to get and the white noise turned up on my cell as loud as it would go the noise was still ridiculous and completely unacceptable. I believe that this is well known by staff and a way to get around the Hampton guarantee by putting 3 rd party bookings in this unit. I intend to chargeback this night due to this on my Visa.

Reviewed Oct 2014

Hampton Inn Asheville-Tunnel Road

$180+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews