Pros (+) Parking was close to our room.
Cons (-) Flat screen tvs need to be updated
2 stars
Quality Inn Asheville Downtown Tunnel Rd
Photos of Quality Inn Asheville Downtown Tunnel Rd
Overview
Get a taste of the scenic Blue Ridge Mountains of western North Carolina when you stay at our reasonably priced hotel in Asheville, NC. Amenities include free WiFi, free breakfast, a fitness center, a business center and guest laundry service. Guest rooms feature microwaves and refrigerators, sofa beds in select rooms, work desks, flat-screen TVs and coffee makers. Our affordable hotel in Asheville, NC is a great go-to destination for business trips and family vacations alike. Take advantage of easy access to local sites, activities and attractions such as the River Arts District, Asheville Outlets, downtown Asheville, Biltmore Estate, Biltmore Village, U.S. Cellular Center and the Blue Ridge Parkway. Our Quality Inn Asheville Downtown Tunnel Rd. hotel helps get your moneys worth by providing friendly service, a convenient location and a variety of great accommodations. And do not forget that you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Latest deals for Quality Inn Asheville Downtown Tunnel Rd
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Inn Asheville Downtown Tunnel Rd
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Dining
- Minibar
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Allergy-free room
- No smoking
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Mini-market on site
- Key card access
- 24hr front desk
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Telephone
- Carpeted
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Free parking
Fitness
- Fitness center
Reviews of Quality Inn Asheville Downtown Tunnel Rd
7.8
Good
1200 verified ratings
Wonderful
547
Very good
194
Good
193
Okay
81
Fair
69
Mediocre
37
Poor
79
Summary of reviews
Guests say
Guests appreciated the clean rooms, good location, and helpful staff, especially during challenging times. However, many reviews highlighted issues such as noise disturbances, poor customer service, and cleanliness concerns in some areas. The breakfast offerings were also a point of contention, with some guests disappointed by misleading information.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
712 reviews
8 out of 10
274 reviews
8.7 out of 10
35 reviews
8.3 out of 10
10 reviews
All reviews
Pros (+) Parking was good due to how close it was to our room.
Cons (-) Flat screen tvs need to be updated. Ours was from 2012.
Cons (-) Staff was so rude and judgmental! Really disappointed with them.
Pros (+) Clean, friendly staff, value
Cons (-) Breakfast options (very carb heavy)
Pros (+) Great staff, very good room with excellent bed. Staff took the initiative to place our room next to our older children's room; most appreciative.
Cons (-) Breakfast choices extremely limited.
Pros (+) Great staff, very helpful and friendly even when besieged by questions. Room was very good with sufficient room and comfortable bed.
Cons (-) Breakfast was very weak.
Pros (+) The location was very convenient just off of the highway and between downtown and the mall as well as many restaurants. The staff was helpful in suggesting local sites of interest. The breakfast options were adequate. The room decor seemed modern. The bathroom was roomy. There was a basic workout room. The room was clean and comfortable.
Cons (-) The internet was not dependable. There was construction going on, sounded like a jackhammer starting at 7:00 am. The tub in room 107 did not drain properly. There was no pool.
Pros (+) Location, price, amenities, super comfy bed
Cons (-) The rear parking lot is very cramped and i lack confidence in some late night activity I was hearing but it was nothing to get concerned over.
Pros (+) Bed was super comfortable. Staff extremely friendly and continental breakfast is always a plus. Location was amazing because it was only 5 minutes from downtown and there were so many restaurants and shops surrounding the hotel. You could even walk to the local bar.
Cons (-) Overall experience is 4 stars because the bathroom was the only thing I didn't like. There is no vent for the steam so you have to keep the door open while you shower. The shower has no ledge so a big chunk of the water gets onto the floor. Towels could only cover a small kid.
Pros (+) Clean
Cons (-) Breakfast could have been better...no eggs
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions to the hotel?
The hotel is conveniently located near Asheville Mall, Asheville City Hall, McCormick Field, The Orange Peel, and Asheville Art Museum.
What are the common concerns about the hotel's parking?
Some guests have mentioned that the parking lot can be tight, and a few have found it challenging. However, the hotel offers free parking for added convenience.
How is the cleanliness of the rooms at the hotel?
Many guests have praised the hotel for its very clean rooms, while a few have mentioned that the carpets are overdue for a clean.
What can guests expect from the hotel's breakfast?
Several guests have enjoyed the good breakfast offered by the hotel, while some have suggested that there could be a bigger selection of breakfast items.
When is the best time to visit the hotel?
The hotel experiences low season in February and high season in September, making these months ideal for a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests mentioned noise disturbances from neighboring rooms, so consider requesting a quiet room away from potential sources of noise.
Verify Room Amenities
Check the functionality of in-room amenities upon arrival, as some guests reported issues with items like alarm clocks, air conditioning units, and microwaves.
Plan for Breakfast
While the breakfast was generally praised, some guests found the selection limited. Consider dining options outside the hotel for a wider variety.
Accessibility Note
If you have mobility concerns, note that the layout may require using an elevator to reach the first floor, which could be inconvenient for some guests.
Check for Cleanliness
While many guests praised the cleanliness, a few mentioned specific areas like carpets and the lobby that may need attention.
Parking Consideration
The parking lot was described as tight, so be prepared for potential challenges with parking, especially for larger vehicles.
Staff Interaction
Several guests highlighted positive interactions with the front desk staff, but there were also reports of housekeeping and management issues. Set clear expectations for your interactions.
Verify Amenities
Some guests reported issues with amenities such as the fitness center, laundry facilities, and the availability of certain breakfast items. Confirm these facilities meet your expectations.
Consider Nearby Attractions
The hotel's proximity to attractions like Asheville Mall and downtown areas was appreciated by many guests, making it convenient for exploring the area.
Double-Check Room Charges
Some guests were surprised by a pre-charge for incidentals, so it may be beneficial to confirm the hotel's policies regarding incidental charges during check-in.
Location
180 Tunnel Road, Asheville, NC 28805
What's nearby
- Asheville Mall0.4 mi
- Asheville City Hall1.2 mi
- The Orange Peel1.2 mi
- Asheville Art Museum1.3 mi
- Thomas Wolfe House1.4 mi
- Overlook Castle1.6 mi
- Harrah's Cherokee Center – Asheville1.6 mi
- Basilica of Saint Lawrence1.7 mi
- All Souls Episcopal Church and Parish House1.8 mi
- Biltmore House1.8 mi
- Smith-McDowell House1.8 mi
- St. Mary's Episcopal Church1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn Asheville Downtown Tunnel Rd
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $80 |
Average price (weekend night) | $101 |
When to book a room at Quality Inn Asheville Downtown Tunnel Rd
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Asheville Regional |
Distance to airport | 10.4 mi |
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