Aswan Hotels

Staff was very helpful! Relaxing atmosphere

hotel is not in good shape taking a ferry to get to the hotel not convenient if you're just staying for a night to go to Abu Simbel food was expensive and poor

very nice hotel with tremendous views of the nile river

all was good

The island location is wonderful. Pools are very nice, breakfast buffet is excellent.

Excellent peaceful location within beautiful grounds and with two great pools on an island in the Nile yet with easy access by regular ferry to town.

Not enough staff available at breakfast buffet to clear and reset tables and replenish items on the buffet.

Staff was nice, setup a tour for us. Price was good.

Insects, had to kill 6 cockroaches during my 2 days. Bed was very uncomfortable. No Wifi in room, only in lobby, bar, and restaurant.

Staff were very welcoming and kind.

I seemed to be allergic to something in the room.

It was very clean and the staff were extremely friendly and helpful

Nothing

Staff were very friendly and helpful, much better than the 5 star plus hotel we stayed in Cairo. When our returned flight from Cairo was cancelled Asmaa and Marwan went out of the way to help us with their personal phone to call the airlines, just great

small rooms but then it is a 3 star hotel

The location was probably the only decent thing about this hotel.

When we finally got into our room - i wasn't surprised - it was what i would call 'egyptian' clean. The floors were unclean - no bare feet here......the bathroom was disgusting - hair everywhere, suspect drip marks on the walls around the toilet, and the back of the door was black with dirt. Even better - i checked the bed - hairy pillows and when i pulled back the covers - there was a huge blood/ faeces stain on the sheets. Complained immediately and asked for the sheets to be changed. However when we returned to our room 7 hours later they still hadnt changed the sheets. Guys on reception thought it was hilarious. Also no hot water for the first day.

the staff were pleasant and the foyer impressive.

the bathrooms were very tired with no shower curtains and fan held up with string, also they were none too clean could scrape the grease off the soap dish. Air conditioner very noisy. Generally run down except for foyer.

Free bus to town

To far out of town, about 3 times overpriced, wifi didn't work, air con in room stopped working

I contacted Helmy Mourad at the hotel to help arrange transporation to Abu Simbel. He was extremely helpful and arranged our transporation.

Room just had basic furnishings with hard bed but all of our hotels had very firm mattresses. Restaurant was not that great.