Pros (+) Terrible customer service
Cons (-) The hotel took advantage and declined “due to policy” to give a refund
5 stars
New Hotel
Photos of New Hotel
Overview
Luxury hotel with a full-service spa and a fitness center This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite. New Hotel offers 79 accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with digital channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Athens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a steam room and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for New Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at New Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Hardwood or parquet floors
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Pool and spa
- Steam room
- Spa and wellness center
- Massage
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
Things to do
- Bicycle rental
- Cycling
- Cooking classes
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Outdoor
- Balcony
Reviews of New Hotel
8.7
Very good
787 verified ratings
Wonderful
464
Very good
142
Good
105
Okay
23
Fair
28
Mediocre
12
Poor
13
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many highlighting the spaciousness of the rooms. However, there were significant complaints regarding customer service and the quality of breakfast, indicating areas that need improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
39 reviews
6.9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's staff?
The staff at New Hotel is known for being extremely polite, friendly, and helpful, ensuring a wonderful experience for guests.
How are the hotel's rooms described by guests?
Guests have described the rooms at New Hotel as modern, clean, comfortable, and with a funky design, offering a wonderful experience.
What are the highlights of the hotel's location?
The hotel's location is excellent, offering easy access to the main attractions and many restaurants, making it a perfect spot for visitors.
What are the dining options like at the hotel?
The hotel offers a great breakfast, a wonderful rooftop bar and restaurant with a fabulous view of the Acropolis, and a variety of dining options, ensuring a quality experience for guests.
What practical amenities does the hotel offer?
New Hotel provides a good parking spot across the street, a fitness center, and a spa and wellness center, ensuring a comfortable and enjoyable stay for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the city or landmark views for a spectacular experience.
Consider Noise Levels
Some guests mentioned that rooms facing the street could be noisy, so it might be beneficial to request a quieter room if noise is a concern.
Explore Nearby Attractions
The hotel's central location allows for easy access to popular attractions such as Syntagma Square, the National Gardens, and the Acropolis, making it convenient for sightseeing.
Check Room Size
A few guests noted that some rooms were on the smaller side, so it could be helpful to inquire about room size when making a reservation, especially for those preferring more spacious accommodations.
Take Advantage of the Rooftop Bar
Many guests praised the rooftop bar for its incredible views, making it a must-visit spot for a memorable experience.
Consider Breakfast Options
While some guests found the breakfast exceptional, others mentioned limited options, so it may be worth exploring nearby breakfast alternatives if variety is a priority.
Inquire About Noise from Events
A guest mentioned that the hotel hosted a loud private party, causing disruption, so it might be advisable to inquire about potential events during the stay.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for obtaining local recommendations and assistance with bookings and reservations.
Take Note of Quirky Design Features
Some guests appreciated the hotel's unique and artistic design, while others found certain design elements, such as sink placement, to be unconventional.
Consider Value for Money
A few guests felt that the hotel's pricing was relatively high compared to similar accommodations, so it may be beneficial to weigh the overall value against the cost.
Location
16 Filellinon St, Syntagma, Athens 105 57
What's nearby
- Syntagma Square189 yd
- National Gardens403 yd
- Arch of Hadrian416 yd
- Temple of Olympian Zeus0.3 mi
- Parthenon0.4 mi
- Acropolis0.4 mi
- Acropolis Museum0.4 mi
- Monastiraki0.5 mi
- Ermou Street0.5 mi
- University of Athens0.5 mi
- Athens Gallery0.6 mi
- National Bank of Greece0.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 1011784
Essential information about New Hotel
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $367 |
Average price (weekend night) | $2,007 |
When to book a room at New Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at New Hotel
FAQs when booking at New Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AthensMost recommended
See most recommended stays in AthensGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Athens Eleftherios V. |
Distance to airport | 11.8 mi |
Everything you need to know for your stay in Athens
Complete your trip
Popular destinations