An excellent hotel in a great location. The customer service is pretty great as well!
5 stars
Park Hyatt Auckland
Photos of Park Hyatt Auckland
Overview
Art Deco Auckland hotel in Auckland Central Business District with 2 restaurants Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Park Hyatt Auckland offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Recreational amenities at the hotel include an outdoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Park Hyatt Auckland
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Park Hyatt Auckland
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Infinity pool
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Alarm clock
- Wardrobe or closet
Things to do
- Board games/puzzles
- Cooking classes
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Park Hyatt Auckland
9.2
Wonderful
619 verified ratings
Wonderful
467
Very good
66
Good
35
Okay
18
Fair
13
Mediocre
8
Poor
12
Summary of reviews
Guests say
Guests appreciated the hotel's great location and stunning views, but many reported issues with service, cleanliness, and room readiness. Several reviews highlighted negative experiences with room service and management responsiveness, while some guests enjoyed the amenities and overall comfort of the hotel.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
9.2 out of 10
534 reviews
9 out of 10
6 reviews
10 out of 10
2 reviews
All reviews
An excellent hotel in a great location. They do live up-to the Park Hyatt luxury standards. Very pleased with customer service as well!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a range of standout amenities including a spa, sauna, hot tub, outdoor pool, and a fitness center, ensuring guests have plenty of options for relaxation and wellness during their stay.
What can guests expect from the hotel's dining options?
Guests can expect exceptional dining options with delicious and exquisitely presented breakfast, a variety of menu items, and generous portion sizes. The hotel also offers a range of dining facilities including a restaurant, bar/lounge, and coffee shop.
How is the hotel's cleanliness and maintenance?
The hotel is known for its cleanliness and well-maintained facilities, with spacious, modern, and spotless rooms. However, some guests have mentioned minor issues such as delayed room servicing and maintenance interruptions.
What are guests saying about the hotel's staff and service?
Guests have praised the hotel's staff for being friendly, professional, attentive, and helpful. The staff provides excellent customer service and goes above and beyond to ensure guests have a memorable and comfortable stay.
When is the best time to visit the hotel?
The hotel is ideal for a visit in December during the high season, offering a wonderful experience with great weather and a fantastic location next to the harbor. However, guests may want to avoid August, the low season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Take Advantage of the Spa and Wellness Center
Guests praised the spa facilities, including the sauna, hot tub, and massage services, for a relaxing experience.
Consider Upgrading for a Special Occasion
Some guests mentioned receiving room upgrades for special occasions, so it might be worth inquiring about this option.
Enjoy the Breakfast
Despite some mixed feedback, many guests praised the breakfast, particularly the Chinese congee and the varied menu items.
Explore Nearby Attractions
The hotel's proximity to Viaduct Harbour and the sea, as well as its easy access to restaurants and supermarkets, was highlighted as a major advantage.
Be Mindful of Noise Levels
A few guests experienced noise issues, such as squeaky elevators and external speakers, so it may be helpful to request a quieter room.
Take Note of Room Servicing
Some guests encountered delays in room servicing, so it could be beneficial to communicate specific timing preferences with the staff.
Utilize the Concierge Service
The concierge service was praised for providing helpful recommendations and assistance with transportation and attractions.
Check for Special Amenities
Guests appreciated the Le Labo toiletries and the handwritten cards for special occasions, adding a personalized touch to their stay.
Inquire About Late Check-Out
Several guests mentioned being accommodated with late check-out, making it convenient for those with evening departures.
Location
99 Halsey Street, Auckland 1011
What's nearby
- Viaduct Harbour161 yd
- Wynyard Quarter249 yd
- Air New Zealand0.3 mi
- Sky Tower0.5 mi
- Skycity Auckland0.5 mi
- Queen Street0.6 mi
- Auckland Art Gallery Toi o Tāmaki0.8 mi
- Auckland Town Hall0.8 mi
- The University of Auckland0.9 mi
- Auckland Harbour Bridge1.1 mi
- Karangahape Road1.1 mi
- Auckland War Memorial Museum1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Park Hyatt Auckland
Low season | June |
|---|---|
High season | December |
Average price (weeknight) | $420 |
Average price (weekend night) | $261 |
When to book a room at Park Hyatt Auckland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Auckland Intl |
Distance to airport | 11.4 mi |
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