An excellent hotel in a great location. The customer service is pretty great as well!
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Amenities at Park Hyatt Auckland
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Reviews of Park Hyatt Auckland
9.1
Wonderful
799 verified ratings
Wonderful
615
Very good
83
Good
40
Okay
19
Fair
18
Mediocre
9
Poor
15
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, spacious and well-appointed rooms, and the quality of the breakfast. Cleanliness and the overall maintenance of the property are also highlighted positively. However, some guests experienced issues with customer service, including slow response times and uncomfortable interactions with staff. Noise from outside parties and occasional value-for-price concerns were also mentioned. Despite these negatives, the positive aspects such as friendly staff, great amenities, and comfortable accommodations stand out in the majority of reviews.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
9.1 out of 10
683 reviews
9.1 out of 10
18 reviews
10 out of 10
2 reviews
All reviews
An excellent hotel in a great location. They do live up-to the Park Hyatt luxury standards. Very pleased with customer service as well!
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers a range of standout amenities including a spa, sauna, hot tub, outdoor pool, and a fitness center, ensuring guests have plenty of options for relaxation and wellness during their stay.
What can guests expect from the hotel's dining options?
Guests can expect exceptional dining options with delicious and exquisitely presented breakfast, a variety of menu items, and generous portion sizes. The hotel also offers a range of dining facilities including a restaurant, bar/lounge, and coffee shop.
How is the hotel's cleanliness and maintenance?
The hotel is known for its cleanliness and well-maintained facilities, with spacious, modern, and spotless rooms. However, some guests have mentioned minor issues such as delayed room servicing and maintenance interruptions.
What are guests saying about the hotel's staff and service?
Guests have praised the hotel's staff for being friendly, professional, attentive, and helpful. The staff provides excellent customer service and goes above and beyond to ensure guests have a memorable and comfortable stay.
When is the best time to visit the hotel?
The hotel is ideal for a visit in December during the high season, offering a wonderful experience with great weather and a fantastic location next to the harbor. However, guests may want to avoid August, the low season.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Take Advantage of the Spa and Wellness Center
Guests praised the spa facilities, including the sauna, hot tub, and massage services, for a relaxing experience.
Consider Upgrading for a Special Occasion
Some guests mentioned receiving room upgrades for special occasions, so it might be worth inquiring about this option.
Enjoy the Breakfast
Despite some mixed feedback, many guests praised the breakfast, particularly the Chinese congee and the varied menu items.
Explore Nearby Attractions
The hotel's proximity to Viaduct Harbour and the sea, as well as its easy access to restaurants and supermarkets, was highlighted as a major advantage.
Be Mindful of Noise Levels
A few guests experienced noise issues, such as squeaky elevators and external speakers, so it may be helpful to request a quieter room.
Take Note of Room Servicing
Some guests encountered delays in room servicing, so it could be beneficial to communicate specific timing preferences with the staff.
Utilize the Concierge Service
The concierge service was praised for providing helpful recommendations and assistance with transportation and attractions.
Check for Special Amenities
Guests appreciated the Le Labo toiletries and the handwritten cards for special occasions, adding a personalized touch to their stay.
Inquire About Late Check-Out
Several guests mentioned being accommodated with late check-out, making it convenient for those with evening departures.
Location
99 Halsey Street, Auckland 1011
What's nearby
- Viaduct Harbour161 yd
- Wynyard Quarter249 yd
- Air New Zealand0.3 mi
- Sky Tower0.5 mi
- Skycity Auckland0.5 mi
- Queen Street0.6 mi
- Auckland Art Gallery Toi o Tāmaki0.8 mi
- Auckland Town Hall0.8 mi
- The University of Auckland0.9 mi
- Auckland Harbour Bridge1.1 mi
- Karangahape Road1.1 mi
- Auckland War Memorial Museum1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Park Hyatt Auckland
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $302 | $392 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 104% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Park Hyatt Auckland
Which month has the cheapest rates at Park Hyatt Auckland?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Park Hyatt Auckland is May, with an average nightly rate of $270. The most expensive month is February at $569 per night.
What is the cheapest day to book Park Hyatt Auckland?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Park Hyatt Auckland is Wednesday, with an average nightly rate of $208. The most expensive day is Friday at $557 per night.
How far in advance should you book Park Hyatt Auckland?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Park Hyatt Auckland, book around 5 weeks in advance. This could save you approximately 40% compared to booking last minute.
KAYAK's top tips for your stay at Park Hyatt Auckland
FAQs when booking at Park Hyatt Auckland
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.5 mi | Auckland Intl | 11.4 mi |