Sofitel Auckland Viaduct Harbour

The hotel offers a range of amenities including an indoor pool, spa and wellness center, fitness center, and bicycle rental for guests to enjoy.

The hotel has several restaurants including Lava Dining, which is open for breakfast, lunch, and dinner, and Sabrage Bar in the lobby offering a selection of beer and cocktails. 21 Viaduct Café is also available with coffee and snacks to enjoy on the run or inside the casual restaurant.

The hotel provides practical services such as wake-up service, car rental, room service, and tour desk, ensuring guests have a convenient and comfortable stay.

Guests have praised the hotel for being very clean and tidy, with lovely staff providing exceptional service.

The high season is in March, offering a great time to visit and enjoy the hotel's superb location and facilities.

Several guests recommended choosing a room with a marina view, as it offers a more pleasant experience compared to views of a bus depot or office buildings.

Some guests advised confirming the room view directly with the hotel to avoid disappointment, as the actual view may not align with the initial booking description.

Take advantage of the hotel's proximity to Viaduct Harbour, Sky Tower, and the New Zealand Maritime Museum, offering convenient access to popular attractions.

If considering club access, be aware that some guests found the offerings to be limited in terms of food and drinks, and lacking concierge service.

Guests reported noise disturbances from nearby construction sites and office renovation, so it may be beneficial to inquire about potential noise issues when booking.

Some guests experienced issues with the air conditioning, leading to uncomfortable room temperatures, so it may be wise to confirm the functionality of this amenity.

If specific room requirements are needed, such as a change in room due to noise or view issues, it's advisable to communicate these needs clearly with the hotel staff.

While the breakfast was praised by some, others found it to be less generous considering the cost, suggesting a varied experience with the breakfast offerings.

Several guests encountered issues with unexpected charges after check-out, particularly related to mini-bar items, emphasizing the importance of reviewing final bills carefully.

Some guests experienced challenges with transportation arrangements made by the hotel, indicating the need for clear communication and confirmation of such services.