Cons (-) While service was responsive, it lacked that engaging, personal feel. Professional, but surprisingly stiff.
3 stars
Holiday Inn Augusta West I-20
Photos of Holiday Inn Augusta West I-20
Overview
Stay at the Conveniently Located Augusta West HotelSituated just off I-20 at exit 194, our Grovetown hotel provides easy access to Augusta National Golf Course and Fort Eisenhower. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer.Business travelers can enjoy our outstanding amenities, such as a complimentary full breakfast buffet, a 24-hour business center, free Wi-Fi access, copy and print services, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to Doctors Hospital, Amazon, Wellstar Health Systems, and other companies.For guests that just want to relax and enjoy area attractions, our hotel's location in Grovetown, GA provides easy access to many wonderful leisure options, including sightseeing in Downtown Evans and catching a concert at the Columbia County Performing Arts Center. You can also enjoy shopping at the Augusta Mall or catching a Greenjackets game. When you're looking for hotels in Grovetown, GA, consider staying at our property, which features choice amenities like a complimentary full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Our full-service restaurant serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!
Latest deals for Holiday Inn Augusta West I-20
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Augusta West I-20
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Pool and spa
- Hot tub
- Indoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of Holiday Inn Augusta West I-20
8.2
Very good
932 verified ratings
Wonderful
516
Very good
137
Good
75
Okay
38
Fair
56
Mediocre
31
Poor
79
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the convenience of nearby restaurants and attractions. However, several reviews pointed out issues with service, including unhelpful staff and long check-in times. While some guests enjoyed their stay and mentioned the comfort of the rooms, there were also complaints about outdated facilities and cleanliness issues in bathrooms.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
4 reviews
8.1 out of 10
2 reviews
All reviews
Pros (+) Very accommodating!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel is highly praised by guests, offering a variety of options and a pleasant dining experience.
Are the beds comfortable at this hotel?
Guests have consistently mentioned that the beds at the hotel are very comfortable, ensuring a good night's sleep.
Is the hotel known for its cleanliness?
Guests have highlighted the hotel's cleanliness, with many positive comments about the cleanliness of the rooms and public areas.
What are the parking options at the hotel?
The hotel offers free parking, providing convenient and cost-effective parking options for guests.
When is the best time to visit the hotel?
The high season at the hotel is in March, offering an ideal time to experience the hotel's offerings and nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
February is mentioned as the low season, which could be a good time to visit for those looking for a quieter experience and potentially lower rates.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Augusta Mall, Fort Gordon, and the Augusta Riverwalk Marina, providing guests with plenty of options for entertainment and exploration.
Check Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as stains on furniture and unclean towels. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Verify Room Amenities
Some guests reported issues with amenities such as non-functioning gym equipment and insufficient hot water. It's recommended to verify the functionality of amenities upon check-in and report any issues for prompt resolution.
Consider Early Check-in
Several guests appreciated the option for early check-in, which can be convenient for those arriving ahead of the standard check-in time.
Be Mindful of Noise Levels
Some guests mentioned noise-related issues, such as noisy air conditioning and loud music in the vicinity. Light sleepers may want to consider this feedback and possibly request a quieter room location.
Utilize the Business Center
The hotel offers a business center, which can be useful for guests needing access to office facilities during their stay.
Enjoy the Breakfast
Many guests praised the quality of the breakfast, highlighting options such as fresh waffles, eggs, and bacon. Taking advantage of the complimentary breakfast is recommended for a satisfying start to the day.
Check for Remodeling Updates
Some guests noted that certain facilities, such as the pool, were closed due to remodeling. It's advisable to check for any ongoing renovations that might impact the availability of amenities during the stay.
Location
441 Park West, Augusta, GA 30813
What's nearby
- Fort Gordon3.4 mi
- Augusta Arsenal6.3 mi
- Reid-Jones-Carpenter House6.8 mi
- College Hill7 mi
- Seclusaval and Windsor Spring7.5 mi
- Stallings Island7.5 mi
- Sibley Mill8.2 mi
- Butt Memorial Bridge8.6 mi
- University Hospital8.8 mi
- Meadow Garden8.9 mi
- Sacred Heart Cultural Center9.1 mi
- Morris Museum of Art9.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Augusta West I-20
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $145 |
Average price (weekend night) | $212 |
When to book a room at Holiday Inn Augusta West I-20
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Augusta West I-20
FAQs when booking at Holiday Inn Augusta West I-20
Nearby hotels and places to stay
Closest
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See most recommended stays in AugustaGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 9.2 mi |
Nearest Airport | Augusta Bush Field |
Distance to airport | 12.4 mi |