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The renovations/ building of this hotel was not even finished when we arrived- no restaurant, conservatory, or garden as promised, and mini- bars in rooms not even installed. The hotel had not contacted us in advance to warn us, so this was unpleasant shock. So after two nights, during which we found another hotel, we left, having originally booked in for six nights. We asked for and got a small discount for the nights we stayed, but the hotel ought to have notified us in advance.
The spa was great and the breakfast was fantastic. Location is very nice.
Loved to see Molli passing our window....almost like Toytown. The candlelight dinner was not offered to us on arrival although we asked when dinner would be served...in the restaurant we had to specifically ask if a special menu was available before we were informed about the candlelight dinner, which was actually very good and we enjoyed it with a bottle of wine!
Relaxed and easy. Friendly staff. Missed the waffle machine and we English also like toast.
the view no
The kindness of the personnel involved in all the aspects of my booking and staying. Just one simple thing. Try to make all the hotel space wireless for internet connection. More practical that ' s it.
It's location to the beach The smell of cigerette (and/or cigar) smoke. Very little information (eg menus, Wellness facilities) was readily available in English.
Everything superb hotel. No.
I used both the resturant and the spa/gym which was good.
Efficient and friendly service from baggage handling through check-out. The room maids and the porters deserve special mention. The swimming pool is too small for this size hotel and the schedule that is kept there interferes with the comfort of the guests. This could be a reason for us to look for alternatives in Warnemünde.
Location in Rostock was excellent. The hotel staff were very friendly and informative. The hotel was attractive, clean, and comfortable. No, I was not dissatisfied.
Ease of internet access, breakfast buffet, staff friendliness and professionalism Quality of food on dinner menu........very poor
The Radisson blu Hotel is located in the heart of Rostock within easy walking distance of shops, offices and the sailng harbour. This is a modern hotel with excellent facilities as you would expect from the Radisson Group. Safe underground parking is also available. In my opinion this is the best hotel in Rostock. No
Nice hotel, good location, friendly and professional staff received a smoking room, wanted a non-smoking room
Luxurious facilities, very comfortable and right on the tram line. Staff did not know how to get a tram or bus to the ferry terminal and we arrived too late to do our own research. The standard answer was get a taxi. Which we did but once at the ferry terminal discoverd the number 42 bus arrives at 7am in time for the 8am ferry to Sweden.
The location with easy access to the city, the harbour and the old town. The room very confortable and clear. The staff professional and friendly. The breakfast is very expensive.
Perfectly clean, friendly and efficient staff. Excellent dining in house. NA
It even had an ice macine Neine
Radisson BLU Hotel Rostock is good both for a day of shopping and for a day on the beach. Warnemunde in not so far and easy to reach by car as well as other good quality beaches. It was a bit strange that cleaning of our room happened around 17:00. At this time we would expect the room to be already cleaned and towels changed.
The children's boat club is excellent; children can stay for a few hours or the whole day and receive lunch for a small fee. Our son really enjoyed his few hours there, and this facility makes the hotel very attractive for families. There is also a great play park. The hotel itself is well presented and the food is excellent. The first room we were given was small and had no view of the sea, but after speaking to reception we were relocated and the second one was wonderful. The staff were very helpful, particularly porters and dining staff. The spa was great too. We waited for 25 minutes to check out - in a hotel with over 300 rooms there were only 2 receptionists at one time. Some of the staff did not speak or understand English very well. Restaurants were quite expensive
Facilities Yes - children could only use the pool for 2 hours during the day (even the kids pool). The rest was dedicated to adults only.
Place, Spa, rooms, breakfast Not enough information in English!!!
the strategic situation in the baltic sea and the flowing of ships in seaport.
Very nice location, expecially for those who like ships going in and out of the harbour. Breakfast food and location are super. Spa is nice.
I was there on business, and did not have time to enjoy the hotel fully, as I came late and left early. The breakfast was excellent there was not wi-fi in the room, but only cable.
The location, pool, restaurants,free ferry and comfortable room. The reception staff were extremely helpful and friendly at all times. Excellent.
The beautiful room, the nice and friend people, the see view and Spa-World... No
Wonderful place, a lot of facilities, helpful staff, very nice bars and restaurants The shops were nice, but more "Moderate priced shops" would be nice - Tiffany's prices are a bit high for holiday shopping
Staff was very helpful, polite, always greeted with a smile. Maitre d' at the Italian restaurant takes pride in his job and has an enjoyable and fun demeanor, and food and service were excellent. Liked the various themed restaurants. Server at the wine bar gave me "blind" tastings so I could guess the wines served. One of the few hotels in Germany that delivered on its claim of 5 star service. No WiFi in Residences and no cables available because it was a busy weekend. Was told the best restaurant was Marios to celebrate our anniversary and never a mention of Der Butt Gourmet restaurant, which would have been more our style. A remote bar on the beach with cocktail service would be an upgrade.
Beautiful place at the station. Very good breakfast.
View of railway. Room furnishings No permanent staff presence, no proper reception area
Very beautifull and wide room with romantic and luxury devices. Everything was ok
everything is perfect: the staff is very friendly, the rooms are comfortable
Great location, wonderfully peaceful surroundings
From the moment we checked in, everything was five-star. Delightful hotel and setting and wonderful staff. If ever you wanted to stay at a dream hotel, this is it!
Everything but service was amazing!!! Nothing, this place is really perfect. I travel a lot but I have almost never experienced such quality and care for guests.
Excellent service and facilities. Children's club very convenient. Good choice of restaurants.
The overall hotel setup is fabulous On staff, too many beginners in charge of guest service, i.e. at the bar.
NExt to the ocean, fantastic Spa, great breakfast Price:-)
very good service; very good location, a rewal fun place
Modern design and comfortable rooms. Location is perfect in the middle of Rostock and it is still easy to park your car.
quietness, roomy pay TV issue. There sholud be extra warning, if you start watch pay chanel. We accidentaly switched to pay TV chanel, was not intended. Extra costs.
The staff and location Some problem to understand to fin the hotel
Very comfortable stay pl. provided enternet free
The location near to shopping and near to restaurants. An international very good breakfast with chamoagne. Our room was very hot and the cooling system was not so good.
Very clean and in the heart of the city centre. Easy to reach The room windows side on offices or something... vey close that I didn't feel "at ease"
Location and facilities were excellent.
Hotel is located in the middle of the city. Clean and big enough rooms.We had check in at 15:00 but were allowed to stay from about 8:00 (as soon as we arrived).. Small pool table, not the standard size and not enough space to play and move the stick. No fridge in the rooms. breakfast not so varieted with not so many warm food (I only saw bacon and eggs)
Location for the beach and town centre was perfect.Hotel was very quiet with excellent parking facilities. I found it quite incredulous the lack of privacy on the balcony,especially when we had paid €250 per night for a junior suite to find only a one metre high railing seperating our balcony from our neighbours.It was uncomfortable for all parties.This alone would preclude us returning to this hotel.
Nice surroundings. Central to the City. Noice from the street in the nigttime,
No AC in the rooms. It was dead hot.
restaurant was good.Spa was close and convenient Boasts of having use of spa but had to ask twice before we got a robe and then we were refused towels to loan in the spa.Had we known we would have brought our own towels along!Very few (apart from reception) spoke or understood english -not very smart for such a luxurious hotel-would have expected it to have been more international...
In minibar was any alcohol.
Nice reception, easy to find, clean and nice environment. The receptionist did not ask if I prefer a room with air conditioning. Upon check out, I explicitly asked whether there are rooms _with_ air conditioning and it turns out that there are such rooms. Why did not she inform me about this ??
International hotet with experiance according to expectations Avoid the too expensive breakfast and have a good one downtown for half the price
Great choice and great transportation links (takes 5 min by bus, and stop is right in front of the hotel). Pillows could be harder.
Friendly staff Extra cost for internet.
TriHotel Rostock was one of the best stays in a long time. My wife and I had a two person bedroom. Spacious, great clean bathroom, gigantic LCD TV, comfortable and clean linnen and quiet environment. Included in the room was also access to the pool, sauna and steam rooms, which were absolutely great. Breakfast was for us not included and came to 10 euro pp. But well worth it! Absolutely great choices, fresh cooked, nothing microwaved and enough to skip lunch that day. The hotel is located in a very nice location just outside the main center, but with the day-ticket of the bus, only about 4 minutes from the center. Also, the S-bahn will take you with the same day-ticket, no extra costs, to Wernermunde where the beaches are great!
Very helpful and kind staff. We can recommend the "Papillon" restaurant.
The view from the room and close to all amenities Parking difficult and limited, No coffee or tea available in the room.
Wellness center with seaview!
Great Buffet Breakfast, hot and cold selection, Spa area with indoor pool saunas and steam room, location right on the beach, cleanliness of room and facilities generally, secure garage parking. Only that the wine in the hotel was very expensive. Although you could "take away" from the bar for half price which we wanted to do the first evening because our young children were tired after the journey. Bar man reluctant to uncork the bottle so take your own cork screw!!
everything, especially the kindness of the personnel
the appartment was very nice and the facilities of the hotel was also very good no
Very good location for beach and town. Had room with balcony, with lounge and kitchen - very well equipped. Excellent staff. Good breakfast though busy with little space. No lift in my building could be a problem for some. Could be difficult to find a table at breakfast.
Close to the beach but still (relatively) quiet. Travelling with 2 teen, we booked a suite but the couch was just a little bigger as a single bed, and we couldn't get an extra bed.
The space in the appartment was Ok. The breakfast was very good. The quality of the food in the restaurant Vier Jahres Zeiten (don't mix up with vier Tages Zeiten ) is not as good as you expect (to well cooked or steamed vegetables etc.). People were friendly. Strange to pay seperate for your car. Should be inclusif.
Location,good food and old villa building. Our room was located on the ground floor (040) right next to the trademans entrance,very noisy from 0600hrs onwards.If we had stayed longer than 2 nights I would have requested a room change.
It did not merit the Four Seasons name, it failed to come even close to that standard. We left after only one night.