Guest reviews
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All Reviews
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Couples
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Families
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Overall Rating
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." 7.0 "70% found therestaurant service to be one of the best ." -
7.9 "Good location."9.7 "
City centre within easy reach , said 97%." 9.7 "97%liked the proximity to shopping ." -
7.5 "Good breakfast."
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5.5 "Vibe was decent."
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5.4 "Average comfort."
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5.1 "Rooms are ok."
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4.5 "Not very clean."4.0 "60% said
rooms were dirty ." 3.1 "69% said thebathroom was dirty ." -
4.1 "Internet is poor."2.8 "72% said the
wifi quality was bad ." -
4.0 "Value below average."0.0 "100% said the
breakfast was too expensive ."
Overall Rating
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8.0 "Location is great."9.7 "
City centre within easy reach , said 97%." 9.7 "97%liked the proximity to shopping ." -
7.7 "Good service."8.7 "87% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." -
7.3 "Good breakfast."
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6.0 "Average comfort."
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5.2 "Rooms are ok."
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5.0 "Vibe was decent."
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4.2 "Not very clean."3.8 "62% said
rooms were dirty ." 2.9 "71% said thebathroom was dirty ." -
4.2 "Internet is poor."2.9 "71% said the
wifi quality was bad ." -
3.7 "Value below average."0.0 "100% said the
breakfast was too expensive ."
Overall Rating
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8.3 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.0 "Location is great."
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7.1 "Good breakfast."
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5.8 "Average comfort."
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5.6 "Rooms are ok."
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4.5 "Not very clean."4.0 "60% said
rooms were dirty ." 3.1 "69% said thebathroom was dirty ." -
3.7 "Value below average."0.0 "100% said the
breakfast was too expensive ."
Overall Rating
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8.6 "Great service."9.5 "95% found the
staff to be very friendly ." -
7.6 "Good location."9.7 "97%
liked the proximity to shopping ." -
7.4 "Good breakfast."
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5.4 "Average comfort."
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5.1 "Rooms are ok."
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4.5 "Value below average."
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4.4 "Not very clean."3.9 "61% said
rooms were dirty ." 2.9 "71% said thebathroom was dirty ." -
4.4 "Internet is poor."
Overall Rating
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.9 "Good location."
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7.5 "Good breakfast."
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5.8 "Average comfort."5.4 "For only 54%, the
noise level was all right ." -
5.6 "Vibe was decent."
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5.3 "Rooms are ok."
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4.7 "Not very clean."
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4.0 "Value below average."
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3.8 "Internet is poor."
Recent reviews
- All reviews
- Positive
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- Negative
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7.3review from
The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity
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6.0review from
room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back
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4.3review from
Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.
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7.3review from
Nice - big room with wonderful bed - Thank you
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8.0review from
excellent facilities, friendly staff and easy for routes to get about. no, it was excellent
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6.0review from
Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.
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5.6review from
The smoke odour in the room was quite heavy
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8.0review from
Good breakfast. Clean, nice room with big bathroom. Nice personel.
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7.6review from
Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..
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8.0review from
High Standard, Perfect location, excelent staff, excelent breakfast buffet
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7.3review from
The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity
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7.3review from
Nice - big room with wonderful bed - Thank you
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7.6review from
Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..
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6.0review from
room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back
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4.3review from
Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.
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6.0review from
Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.
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5.6review from
The smoke odour in the room was quite heavy
