Steigenberger Hotel Sonne, Rostock Hotels from $73

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Overall Rating

Based on 1,143 reviews

Service

8.5 "Great service."
Location

8.1 "Location is great."
Breakfast

7.1 "Good breakfast."
Cleanliness

5.5 "Average cleanliness."
Vibe

5.3 "Vibe was decent."
Room

4.9 "Rooms are not good."
WiFi

4.8 "Internet is poor."
Value for money

4.3 "Value below average."

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Overall Rating

Based on 662 reviews

Service

8.3 "Great service."

9.2 "92% found the staff to be very friendly."

7.2 "72% said the reception staff was great."

8.4 "84% thought the service was very professional."
Location

8.0 "Location is great."

9.6 "96% liked the proximity to shopping."
Breakfast

6.9 "Breakfast is mediocre."
Amenities

6.0 "Average amenities."

5.9 "59% thought the building was acceptable."
Comfort

5.7 "Average comfort."
Room

5.2 "Rooms are ok."
Cleanliness

5.1 "Average cleanliness."
WiFi

4.9 "Internet is poor."
Vibe

4.6 "Vibe wasn't good."

1.5 "85% criticized the unstylish hotel."
Value for money

4.2 "Value below average."

0.0 "100% said the breakfast was too expensive."

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Overall Rating

Based on 125 reviews

Service

8.4 "Great service."

8.9 "89% found the staff to be very friendly."
Location

8.3 "Location is great."
Breakfast

6.7 "Breakfast is mediocre."
Room

5.5 "Rooms are ok."
Comfort

5.5 "Average comfort."
Cleanliness

5.3 "Average cleanliness."
Value for money

4.2 "Value below average."

0.0 "100% said the breakfast was too expensive."

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Overall Rating

Based on 171 reviews

Service

8.7 "Great service."

9.5 "95% found the staff to be very friendly."
Location

7.8 "Good location."

9.8 "98% liked the proximity to shopping."
Breakfast

7.1 "Good breakfast."
Food

6.2 "Food is average."
Vibe

6.0 "Vibe was decent."
Cleanliness

5.8 "Average cleanliness."

5.2 "Only 52% said rooms were clean enough."
Comfort

5.2 "Average comfort."

5.1 "For only 51%, the noise level was all right."
WiFi

5.1 "Internet is average."
Value for money

4.8 "Value below average."
Room

4.8 "Rooms are not good."

3.1 "69% complained about the bathroom."

3.0 "70% didn't like the uncomfortable beds."

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Overall Rating

Based on 182 reviews

Service

8.4 "Great service."

9.4 "94% found the staff to be very friendly."

7.0 "70% said the reception staff was great."
Location

8.0 "Location is great."
Breakfast

7.3 "Good breakfast."
Comfort

5.6 "Average comfort."

5.4 "For only 54%, the noise level was all right."
Vibe

5.4 "Vibe was decent."
Room

5.3 "Rooms are ok."
WiFi

4.8 "Internet is poor."
Value for money

3.9 "Value below average."

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Hotel type

Luxury Hotel

Guests recommend this as a luxury hotel.

Good to know

"Friendly atmosphere"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.3

review from

The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity

Reviewed Aug 2010 by Anonymous
6.0

review from

room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back

Reviewed Aug 2010 by Anonymous
4.3

review from

Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.

Reviewed Aug 2010 by Anonymous
7.3

review from

Nice - big room with wonderful bed - Thank you

Reviewed Aug 2010 by Anonymous
8.0

review from

excellent facilities, friendly staff and easy for routes to get about. no, it was excellent

Reviewed Jun 2010 by Anonymous
6.0

review from

Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.

Reviewed Nov 2007 by Anonymous
5.6

review from

The smoke odour in the room was quite heavy

Reviewed Oct 2007 by Anonymous
8.0

review from

Good breakfast. Clean, nice room with big bathroom. Nice personel.

Reviewed Aug 2007 by Anonymous
7.6

review from

Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..

Reviewed Jun 2007 by Anonymous
8.0

review from

High Standard, Perfect location, excelent staff, excelent breakfast buffet

Reviewed Feb 2007 by Anonymous

8.0

review from

excellent facilities, friendly staff and easy for routes to get about. no, it was excellent

Reviewed Jun 2010 by Anonymous
8.0

review from

Good breakfast. Clean, nice room with big bathroom. Nice personel.

Reviewed Aug 2007 by Anonymous
8.0

review from

High Standard, Perfect location, excelent staff, excelent breakfast buffet

Reviewed Feb 2007 by Anonymous

7.3

review from

The location at the Neuer Markt was excellent. It was easy to reach from the train station on either tram 5 or 6. The elevators worked well and the breakfast buffet was excellent. Umbrellas were loaned for a 10 euro deposit. The hotel facade was striking, and it was easy to pick out the golden sun from the steeple of St. Peter's church. The breakfast bouquet was overpriced, but there was not much else to chose from in the vicinity

Reviewed Aug 2010 by Anonymous
7.3

review from

Nice - big room with wonderful bed - Thank you

Reviewed Aug 2010 by Anonymous
7.6

review from

Good location, great room, friendly staff, garage and nice breakfast. Nothing to complain..

Reviewed Jun 2007 by Anonymous

6.0

review from

room too warm asked for a quiet room. Got one at the street side where I was confronted with building activities of the neighbours until 1 am and starting again at 8 am. The reception told me afterwards that there are more quiet rooms (garden side) but not for one-night visitors. I recommend them to change their rules wlse I will not come back

Reviewed Aug 2010 by Anonymous
4.3

review from

Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.

Reviewed Aug 2010 by Anonymous
6.0

review from

Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.

Reviewed Nov 2007 by Anonymous
5.6

review from

The smoke odour in the room was quite heavy

Reviewed Oct 2007 by Anonymous

Steigenberger Hotel Sonne

$73+

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