Would you like to save as your currency permanently or for this visit only?
Good welcome; comfortable and very clean room. Staff very helpful. Breakfast good. Airco quiet. Wonderful location and views. Hotel follows the landscape and is unobtrusive and well thought-out (even though you have to get used to the layout).
Location was excellent and great variety for breakfast.
friendley staff and fantastic food
Excellent quality of room.
easy parking, good breakfast, friendly staff, nice quit room, easy access to nature but also to highway
Very plush and comfortable Staff were disinterested to learn that one of my party (my brother-in-law) had recently died and wouldn't be joining us. Their response: "You can't have a refund"! Also, we found it impossible to reserve a table for our evening meal. We tried for three nights and couldn't succeed.
All excellent. Staff all very friendly and did their very best to understand our requirements (in English) and do what they can. Bar Man very good and service excellent. Nice touches with the baby (wont spoil the surprises!!)
The location was such as to be able to walk into the town without any problem but not too close to any noisy distractions or busy areas. A great mix of Restaurants are within easy walking distance if you don't eat at the Hotel. The staff are excellently well presented and very helpful, the breakfast is good and leisure facilities are ready on site straight away.The secure undercover parking is also a very welcome asset.
a pleasant and wonderful atmosphere. everything was fine.
Restaurant very good with excellent service. Room was rather small with a poor layout. It was however clean and comfortable
peace & quiet no information in English & limited breakfast range
There were only 2 twin rooms, the other 2 were doubles, and people had to share beds - not good
Friendly staff. Very comforable beds. Room was a little on the small side and traffic was only a matter of a few feet from the window.
Friendly, helpfull,and Clean
The very friendly staff and excellent location of hotel The breakfast was to expensive
Location of the hotel is great. There is plenty of room for everyone. Bar is very cosy. Egg waiter only there on the weekends although you could still ask for eggs cooked any way you wished.
The owner and his wife were lovely. Informative about area, kind and happy to please. Would prefer to have new individual liquid soaps etc not large bottles that have been in use.
Very nice couple runs this hotel. They were especially helpful to an english speaker who didn't know much german and explained how the nearby thermal bathes work and offered a jacket for my stay in case I got cold. There is also storage for bikes if you are on tour. The restaurant around the corner is also especially good.
The owner has something to teach all of the hotel proprietaires I have ever met about hospitality. He went out of his way to ensure that I had everything I needed and took advantage of his beloved region (which is beautiful). I liked the sort of honor system for drinks outside of hotel hours and his efforts to find what I like to eat. A little far from Bonn for business travel but worth the stay to get out of city hustle and bustle.
Helpful staff and a good location with clean and well furnished rooms. Nothing to complain about.
Guy from bar should talk a little less loud and stop selling wine during breakfast
The staff were very friendly, the room clean and the breakfast generous. The hotel was situated just 200 yards from the centre of town but in a quiet location. In terms of decoration, the combination of old and modern didn't quite work.
the aparthotel has a fine bathroom. It is clean and much space. No
closeness to the station, its simplicity, its a small cozy hotel can't remember anything now
Hotel was clean and charmingly decorated. Bathroom was large and included a whirlpool bath as well as a shower, and heated floors! The bathroom in the room was down a steep spiral staircase, which was hard on our senior knees, and middle of the night trips to the toilet.
Extremely Clean Hotel, Friendly staff, great breakfast, good location for those arriving by train.
I found the hotel to be clean and tidy and the staff were polite and friendly. There was nothing to dislike about the whole experience
Small hotel in the middle of Ahr River wine area.
The hotel is facing the Train Station.
Room 12...excellent..spacious, big bathroom..not on the main road
frthe location is very good,the hotel is very clean and the staff is very friendly no
The hotel staff was very friendly. Nothing
A breakfast with all you may want. No elevator in a tree floors building, stairs at the entrance, not wheelchair friendly, and a very very hard mattress, and the room was not soundproof from the inside, voices in the hall at two o clock in the night, and doors slamming.
Most I liked hotel location, directly near to the main street and at the same time was the front of the hotel a river. Rooms were very dark, ceiling lamps did not burned...(too dark for reading /work). There was no Internet.
friendly personal the wifi works in about 3 meters around the reception. This is a joke. They know about it but nothing has changed.
Staff very friendly and helpful. I was able to order food late in the evening which was much appreciated.
The freindliness for the staff No.
excellent service , good quality for the money no
Location from the Hotel ist fine nearby City and The Room very Quiet.
all round good experience parking was near by but this was known in advance
Restaurant, the food was excellent! also a good breakfast buffet. Staff very helpfull
Quite, friendly, comfortable, central to our travels Parking
Location, value for money, hospitality
Good location, very close to city termal water center,staff was very friendly
De owners (and cleaninglady) of this hotel are very kind and helpfull. This made a positive difference to us.
Very clean; very nice rooms; good breakfast; would stay here again and would recommend to others; definitely a ten.
Comfortable & clean room, friendly staff, good breakfast, located in the center of town. I found the hotel was a bit hard to find, when you drive through the Telegrafenstrasse its located almost at the end. Look carefully at the signs to your right.
Very friendly staff, great room, central location, great breakfast Elevator was broken at the time
Please write at least 15 words
Position was excellent across pedestrian bridge into town centre. Has sanatorium facilities in the building for those who enjoy such things. Not really geared to passing trade. Car parking is sufficiently far to get soaked in the rain. Charges for internet are outrageous.
The location of the hotel is great - near Bonn and Ahr wine area. Close connection to the Spa is convenient. We do appreciate the lovely breakfast of the hotel. We didn't remember to order specially non smoking room (hardly ever nowadays you will get the room / the whole floor smelling tobacco in this grade of hotel) and the smell was recognisable. The hotel is a bit pricey for staying overnight. For elderly persons the hotel would be a perfect match with a lot of arranged programme with the nice price.
The staff was exceptionally friendly and spoke English fluently. The hotel went the extra mile with a welcome package of bottle of local wine, fresh fruits and muffin. The restaurant dinner buffet was superb. The spa seervices seemed disconnected from the hotel proper and it was difficult to find out information about them as well as about other related activities going on in the area.
Hotel parking space limited. Access to public parking a short walk away.
Lovely town and surrounding area and helpfull staff geared up for the older clientele
Its a beautiful building and the spa is wonderful The rooms are small and out dated. More like a 2 star not a 5 star
Excellent location, nicest area of Bad Neuenahr Friendliness of the staff, very helpfull and knowledgable Breakfast buffet Warm pool, excellent for relaxation after a bike tour along the Ahr Definitely not a 5 star room and bathroom, outdated with obvious signs of wear, lack of basic amenities you would expect from a 5 star hotel Small and hot room