Would you like to save as your currency permanently or for this visit only?
The excellent hospitality
quietness and far away from the city noise had some but not really
Excelent hotel, good price, good staff. Internet is not wifi. Your need to pay 8 euros per hour.
Pleasant atmosphere. Good price for the breakfast. Good temperature on the rooms, although it was warm. Very nice bathroom! The food in the restaurant was rather nice. The spa is nice. It's not 4 star in my book (rather 3), but the price is accordingly. I would like to see the bill before I pay, not get it in an envelope after paying. The whole hotel looked empty and the restaurant was deserted on Saturday evening (food was good though). Didn't see the solarium in the spa. Pay-TV didn't work and - apart from cnn/bbcw - no English tv.
Nice bar terrace area - good food
Easy location They first gav me a smoking room, but I refused it because I clearly reserved a non smoking room; then the only choice they gave me was a very small room with a small bed against the wall for the same price
Did not have access to English language TV even after having complained
Fine hotel, nice room and a good breakfast. Worth the 10,-- extra No bath in the room, wifi not free.
Parking, internet, clean, value for money, easy access, quite, 8km from downtown Rooms are smaller than expected, no coffee machine in tge room, provide only one bath towels, mini bar is very expensive, no complimentary water bottle in the room.
everything was fine wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.
Helpfulness of staff
the beds were wonderful and the shuttle was very convenient. Breakfast at 20 Euros is too much.
Room was nice, hallway outside room rough looking. Front desk was very hard to deal with. First key they gave me didn't work. Could not print my receipt in the morning, after 10 minutes I gave up and got on the bus to catch my flight. I asked how I could get it, and he said I had to get it from Kayak. Business hotels know they need to be able to do this.
The hotels proximity to the airport Lack of parking
Very good facilities and comfortable rooms The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.
The location and proximity to the airport and the shuttle service to and from the terminal. The internet service was confusing and expense and didn't work properly. Just offer free internet access to guests of the hotel like they do in the U.S. Are you really making that much money off your charges for the internet.
Shuttle to the airport - Flat Screen TV - Position very close to the Airport
Clean room, and the dinner we had was very good. We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?
Everything was good.
Breakfast was amazing and dinner too Front desk personnel behavior was unbecoming of one clerk.
Great value for money and shuttle to airport excellent.
Very huge room given, classy settings, comfortable bed, trendy modern design, bathroom size is big!!! Very limited seats for shuttle service. The hotel can accomodate 300 rooms, but the shuttle service (every 1/2 hour) can only carry maximum 6 passangers!! Forced to take taxi from airport to hotel (cost 25 euros) and hard to reserve seats from hotel to airport, all fully booked! Very disappointed with the shuttle service. Also, hotel was quite far from airport (about 10 mins taxi ride).
Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.
Layout of room. Quiet service. Price of breakfast and no alternate to large buffet breakfast
It's Location - near to airport and near to Motorway Limited food choice for dinner
Staff were very helpful arranging an early return to the airport via their shuttle bus, nothing was too much trouble for them.
The quality of the room, spacious, quiet, large and comfortable bed. Excellent and generous breeakfast buffet. We only booked one night. If we had known how well we would feel, we would have stayed the complete 3 nights week end (seriously !)
Clean, quiet, airconditioning worked, easy access from airport with free transportation, and 4 internet terminals in the lobby. Hotel had a restaurant and there was a pizza place, McDonalds and small grocery store within 2 blocks of hotel.
Departing. Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.
The staff at the restaurant was very nice and appologetic for the exceedingly high prices for wines by the glass (which they pointed out to me without me saying anything). The room was not clean with dirt on the floor, hair in the sink and bathtub, and stain on some of the furniture. The restaurant was very pricy, particularly the wine (with onl;y German and Spanish wines offered).
comfort of room, availability of computers and restaurant
Clean, efficient staff, close to the airport & a shittle service, very good place for an overnight between flights Shuttle bus doesn't bring you to the door but stops about a 100 meters from the entrance, you get wet if it rains
Facilities were clean and modern and everything was in good condition. The airport shuttle was a disappointment. The bus ran infrequently leaving many of us to wait a long time outside the airport. After a long flight, the last thing you want is to wait for a shuttle bus. The bus was over crowded and noisy, and not all passengers were for the hotel. Lastly, the bus broke down on the way to the hotel, causing further delay.
lovely breakfast, pool, attractive facilities, easy Internet access. Delicious house wine for dinner. either the batteries had worn out or I could not figure out how to use the TV remote.
Proximity to airport, had a sauna and pool, fairly good price. Not many restaurants around.
Clean & nice Nothing
Clean, comfortable, excellent breakfast. Would definitely choose Mercure again. It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.
Good breakfast No free wireless internet, though listed
The hotels location was great, close to Frankfurt city and the airport. The staff in the bar and restaurant part were excellent. The beds were uncomfortable, the room was unbearably hot (and you couldn't open the windows because they were blocking out the sound of the airport), and the staff at reception were not the friendliest of people.
The very friendly atmosphere and the very good service at the bar/restaurant although i arrived there well after 22.00 hours.
Location in the small town. Yes, since I will stay with you again prior to my trip to South Africa and upon my return will spend an additional 2 nights at your hotel, I wanted to store a small suitcase, but was denied such minor convenience.
The reception area is well kept. Breakfast is included. Nice Breakfast choices. Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.
Fantastic restaurant, quality dinners, good breakfasts. Dirty soft drink spill (coke?) down wall next to bed. Reported to reception staff who appeared to have little interest. Doubt if problem was corrected. Walls in bathroom full of dirty marks.
The ability to park our car, although the parking was tight. Easy access to the bus and train for a trip to downtown Frankfurt.
Internet is free and work well, free parking as well. Sauna and swimming pool OK. Arriving Sunday afternoon they inform that the restaurant was closed. They provide info where to go, 10 min walking.
The location and value is excellent if you have a car and are flying out of FRA. Breakfast was very good and the pool and exercise facilities were a nice touch.
The boss jack is a wonderful person, and friendly.
Our room was large and quite comfortable. They have convient on-site parking. It is 500 m from a S-Bahn stop and it is two stops to the Frankfurt Hauptbahnhof. There is a easy back road to the Frankfurt Airport and it takes 20 minutes to the car rental drop off in Terminal 1 with only one traffic light en route. Breakfast buffet was very good. Clientel seemed to be German businessmen. Nothing in particular besides one always wishes that the breakfast was free. I wouldn't hesitate staying here again if I had a rental car and I wanted to get to the Frankfurt Airport for a morning flight. Ours was at 1120 hrs.
Very friendly atmosphere. A nice family run business. Very quiet location close to trains only 20 minutes out of Frankfurt central station. The front door is not always open, so if you plan to arrive early let them know in advance.
Free WLAN and freshly squeezed Orange Juice No bar, no restaurant, reception closes at 10pm, staff not friendly
the staff;location;excellent breakfast
It was a buisness trip and I visited an exgibition and met friends.
Quiet , close to airport / train station
Hotel was clean and near Airport with Reliable Shuttle. Front Desk was helpful. Restaurant was a little expensive, but food was good.
comfortable, convenient, excellent shuttle service, pleasant staff, very nice breakfast. Couldn't have asked for more for a one night stay.
Most of it was fine. We made a reservation for an early shuttle but were told that if we missed it there would not be any problem taking the next one. Therefore, instead of rushing in the morning we decided to take our time and wait for the next one. However, once we were in the reception we were told that there were no available spots for 2 hours so we had to take a taxi to the airport spending €20.
Very nice rooms. Very clean. Easy to get to Frankfurt city using free shuttle bus to airport and then the S bahn. Good location near the airport in a quiet neighbourhood. Eur 10 extra for breakfast! OK this did include "free" wifi but nowadays wifi should be included as standard anyway.
The privacy was great after hostel living for a month. Very clean hotel, nice and helpful staff, polite cleaning people. Expensive breakfast
The location is great if you want value and an easy connection to the airport. There are few restaurants close. Some are about 1k away...
Relaxing atmosphere and an excellent buffet breakfast
Proximity to Frankfurt Airport.
Everybody was very nice, and especially the barkeeper I had a good night.
I was not expecting too much, because I just want to spend the night there for relax before my next flight early in the morning after almost a day driving a car from Swiss. The fact, it was far above my expectation.
Efficient, punctual, frequent, and free airport-hotel-airport transfers.Cleanliness of room. In terms of price, still very close to the airport (4-5 minutes) in a quiet area. This is a two-star hotel - but is comfortable, clean, and efficient. Good breakfast at standard rates.
The staff was very responsive, efficient and polite. The accommodations were small but the design of the rooms and bathrooms made great use of the space. It was a bit noisy in our room facing the highway, but otherwise it was all we could have asked for. It was a noisy in our room facing the highway.
Great value for the money No coffee shop or a place in the hotel for a meal you have to go for a walk if you want a meal
Clean, smallish, serviceable rooms. Certainly standard size for Europe. Convenient to airport, two great restaurants just across the street, reliable shuttle service, excellent German breakfast. This place is so much better than the overpriced hotels located at the airport. Stayed here many times in the past; will stay here again.
The price is amazing, close to the airport Easily accessible, right off the highway Easy driving to other parts of the area (Frankfurt City, Mainz, Wiesbaden, Darmstadt, Worms) Wonderful breakfast included English-speaking staff Airport shuttle available Late-night check-in Quiet Air conditioning Frankfurt tourist info available Pleasant campground and scenic lake across the street Amazing italian restaurant down the road in campground - best calzone ever! Only a few half-complaints: *Free wi-fi only available on two devices per room (regardless of people). It was inconvenient, but in other cities there is NO free wi-fi, so looking back, this was actually the best deal! *Was given a smoking room (I was not prompted at booking, or I missed it - please remember to specify!) but this was remedied as soon as another room was available. *Slow elevators
The functionality of the Hotel, Close to Airport, Quick Check in/ out, etc..Hotel staff frendly, etc.. As usual with Holiday Inn.
The staff was great!!! It was very comfortable and affordable. The breakfast was ok
near airport parking charge, Wifi only at public area
Great location and low room rates. Wish there were more hot options for breakfast.
confort and shuttle between the airport and the hotel nothing
good value. there is no wifi in rooms. had to bring laptop to lobby which is noisy and inconvenient. I would have paid extra 5 or 8 euros. also the online ad for the hotel is misleading. the only wifi is in lobby.
If you need an overnight in Frankfurt! This is the place!
Very clean place and great stuff! They even allowed me to check in earlier for no extra fee. The location is great if you are in and out of the airport. Otherwise you will have to walk for a good 20 minutes to the nearest train station. The rooms are not the biggest, but for the money I paid it is more than enough.
room is clean, beds comfortable, breakfast is okay compare to our other Euro hotels during our trip, not as good as others. it claims as close to airport but no shuttle service from airport or public transportation to the hotel. The taxi driver charged us 35 Euro, and the shuttle from hotel to airport is not free, we paid 20Euro. Also the room is not very comfortable because no air condition in July.
Well equipped hotel. Good upkeep. It would help to have coffee making facility and a safe in the room. Also free access to wired internet would have helped.
Reasonable price, free parking place, free WiFi
Clean spacious room, friendly staff, good freakfast buffet, shuttle service to messe, free use of Internet
It was a short stay, nice facilities and friendly staff. Trying to find the hotel, it was a nightmare.
in nice little Village.. Nearby Mongolian Chinese restaurant excellent and reasonably priced superb buffet. German hotels don't seem to offer tea and coffee in rooms - we miss this.
the room, the breakfast was excellent and the staff was really nice. i do like every thing in this hotel, there was nothing that i dislike it.
Fast getting to/from the airport. iT is much better then the big chain hotel of the same budget and much valuble. The lack of food sorce, not even a sandwich/snack machine. the lack of airport service.
Not much, the staff and rooms were fine. The area was bad, no where to eat and stuck off the road in the middle of a commercial office park. Though they state being close to the airport, it is still a 35 Euro ride.
Clean Bathroom Staff were unfriendly
enough parking spaces the hotel's interia looked old and dirty. Poor service in the breakfast area. Initial room was hot like a sauna, window was jammed open and hanging on one hinge! Second room was hotter than the first one and looked like it hadn't been cleaned properly, almost no soap or shampoo. Not very friendly staff on reception when checking out.
Sauna and indoor swimming pool The service is very poor, during breakfast, yogurt, cheese, eggs where missing and nobody was around to take care of this things. I needed to wait 20 minutes in order to get a coffee because the coffee maschine was not self-service and nobody was at the Breakfast lounge to take care of the customers. Rooms are very basics and not very clean.
Staff was very friendly, spoke English, and went out there way to help us with any questions we had. There was no horse back riding as the hotel had advertised, we were not able to get massages either.
Pleasant atmosphere. Good facilities. Room much too hot.
The hotel is very well situated and very quiet
It's quiet and comfortable. The internet is really slow. Probably it needs to improve.
Sauna, water pool and food are very serious advantage of a hotel Everything was good enough
clean room, excellent breakfest
The food was excellent and enough, bathroom was clean, heat was optimal, center of Frankfurt is not far away. The only thing that I notice is extremly small rooms. But, it is not a big problem, because it doesn't change functionality of room or staying in hotel.
This was our second stay at this hotel. They have an excellent breakfast and are a good value. Great for a night or two between flights and if you have a car. Some confusion about shuttle bus service or lack there of. Hotel staff arranged for a bus to take us to the airport for 15eros. None from the airport although we asked many bus drivers, finally took a cab for 21 euros. Not for a long term stay. Only a few places to eat and nothing to see if your on foot,
Staff was very helpful. Rooms and bathrooms were very nice size and clean No free wireless internet
We stayed at Airport Hotel Walldorf twice; the night we arrived in Germany and two weeks later on the night before we left. The staff was very friendly and accommodating especially since we had to leave at 5:30am to catch our international flight. Our rooms were nice, especially the one on our last stay. It was the best bed of our entire 2 week trip!
it was very close to the airport. the breakfast was very good. coffee and tea in the room.
the fact they spoke english Cab Driver took me to the wrong Hotel
The price I chose was good, this would be the only thing I like best during my stay at the hotel. the location was a little bit far away from airport and train station.
The staff was very helpful. The cab driver has guided me properly to search for the check-in counters in the international Airport. The loneliness in the hotel when I checked-in made me a bit scarry. They have to improve breakfast. Moreover the location of the Hotel is in the Industrial Area, hence difficult to move around.
Everything is quite well organised. There is a personal touch by the staff. They are always eager to help you and make your stay as comofrtable as possible. Nothing in particular.
free internet no
Location was great, breakfast was excellent, room was very clean. Highly recomment this hotel.