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Very nice place extremely attentive staff if a bit stiff ambiance heady clientele. Best for local and national government administration elite.
Best hotel where I have ever been :) Smiling hotel like my daughter told.
Extremely nice and friendly hotel, good balance of style full and relax atmosphere. NO
the setting of the hotel within the mountains and the breathtaking views from every corner .breakfast was great and generally the mix of peacefullness and hiking the mountains is excellent dinner takes too long and the food was not great.they got our booking wrong (put us in the old building rather than the new and didnt go out of their way to make ammends)
The attention to detail and the welcoming nature of the staff was very evident. As a top class hotel it is to be expected but the nature was not overly formal and you felt very comfortable. They could not do enough to help. The food was of a very high standard, the Michelin 3 start French Restaurant apparently had a 6 month waiting list, unless cancellations. However, the main restaurant was excellent. The breakfast choice was exemplary! Just a nice place to be and as relaxing or as busy as you would want it to be. They have a 'morning paper' of the day's events and there is always plenty arranged. When we were there, tempertures rose to 35 degrees and the hotel corridors and rooms could feel a little warm as there was no air conditioning, but that was only our opinion. Menu was available in english, but the morning newspaper was in german, but there were staff to speak to re. events/excusions etc.
excellent breakfast This was my second time at Palmenwald. The first time, although I requested a twin room with single beds, I got a double bed and a room with a picture window into the bathroom - nice for a couple, but not for two middle-aged travelling companions! The second time I requested a double room for a couple, but got a room with two single beds. When we asked for a change of room, we were told that there were no double beds - that was the "Bulgarian" style and we should push the beds together, even though the bedheads and bedside tables would then be out of position. Clearly this was not true anyhow, because I had previously had the opposite problem!
Very nice restaurant, good breakfast
It was a nice experience to stay in a new refurnished hotel with a lot of cozy facilities. I hope to come back soon to this hotel.
Breakfast was great, rooms very comfortable, restaurant food also great. Good range of facilities and friendly staff.
Nice classic hotel with friendly staff. Nice restaurant and convenient Spa and swimmingpool Nothing to report
Very good resturant both for breakfast & dinner, staffs were very helpful.
The staff were generally very helpful and kind and we felt very welcome. Nothing was too much trouble for them It was situated on a busy road and our bedroom overlooked this. There were no hotel grounds as such. The organisation of the restaurant was sometimes chaotic and staff were not always able to tell us which table was ours. The restaurant closed on Tuesday which was surprise but we were given an excellent meal in place. However this was very expensive.
Everything - the room, meals, decor, cleanliness, and staff were marvellous. A real find and great value for our money. The special touches - ie. reserved table with name on table ceramic for breakfast buffet. Again the food was phenomenal.
Such a personal stay, and very relaxing. Loved that each member of the family and staff greeted us at our table for breakfast and dinner. Rooms, location, food and service were up to a 4 star standard. Would highly recommend staying here.
Very good hotel good service/very good food
Very good range of facilities available. Choice of breakfast or breakfast/dinner as part of stay. Family friendly - baby cot (real cot, not a travel cot), diaper pail all available.
Very clean and friendly, excellent for children the location was not so central
Good location, free public transport in the region, sauna facilities, excellent kitchen, very kind and professional staff.
Swimmingpool was great and the sauna! And the restaurant had good kids menu.
Spacious facilities and excellent spa facilities. Very clean and relaxing infinity indoor pool with relaxing music. Sunny drinks terrace and ample breakfast. 15mins easy walk from the town centre but meant we could park the car outside the hotel. We visited at low season so the restaurant lacked a little atmosphere
Our apartment was a little bit isolated, what was just great!
the spa area no
High Quality, Spacious Family Apartments, Nice Swimmingpool, free internet PC, free PS2, free midgetgolf & games Kitchen & Restaurant was reasonable
Friendly personnel Internet did not work in rooms and on central computer in lobby. Not very near to city centre.
I liked being able to come and go; using front door code. I loved the breakfast. The staff were very helpful and friendly. I would have expected a bar or at least a coffee machine. 10pm is a bit early for shut down! Maybe tea/coffee/mini bar in room?
the kindness of the staff (family hotel) - the swimmingpool
Perfect location to spend a few days in the Black Forest. Nice hotel with rooms overlooking the forest and a little lake, swimming pool and sauna to relax after exercise. Hotel sttaff very friendly. Good restaurant. Nothing to declare, although not fit for people expecting a brand new hotel. It's a charming old hotel, run by charming people, located in a charming place.
Everything was beautiful, all details (colours, form, materials) were cared for. We couldn't get a wellness cd to listen music on our room, because they were gone.
really a great location at a sea, comfortable,cosy and clean room. Rich and tasty breakfast no functioning internet access, eventhough it was advertised to be one
Nice environment by the lake. So the lake view room is the most important conidtion. Even though we booked early still there was no room with lake view allocated. As we requested, they put us to a very small room with an indirect view of the lake. Feels like international travellers are not their priority.
fantastic location, staff, food, SPA, coffee hut 500 metres up the hill. The beds completely destroyed all the benefits of the SPA and massage
it had a nice big outdoor swimmingpool next door. (not part of the hotel) have seen friendlier staff, room was not always cleaned properly. Hotel was very much aimed at older people, not quite the place for a family to go.
I liked everything about this hotel, ass soon as I checked in I relaxed more than I have ever relaxed before, the facilities are excellent and far beyond clean, I would reccomend this hotel which is in the heart of the black forest.
Fabulous food, charming, and better than expected.
We were looking for a weekend escape and certainly found it at this idylllic hotel. The grounds were exquisitely maintained and perfectly located. The staff was fun, welcoming and helpful. The food was divine: lots of fresh, locally grown produce and imaginative dishes. And the pampering opportunities were endless: saunas, salt water soaks, massages, beauty treatments. The big kids loved the hiking trails and adjacent swimmbad, and the little one loved the swans and ducks in the lake, as well as the small indoor pool. Not really....maybe a coffee pot in the room??
There are limited parking lots available on a first come first serve basis. It was lucky for me to get one lot. It is even more lucky to get a room at same level as the carpark. The dinner at the hotel was good, and the breakfast too. The hotel is located up the hill and is not near the central of the town. The hotel does not offer drinking water for free, but priced a litre of water for 2 euro. Only the owner speaks some english. The room offered does not have view and is not in front like the one you see in the picture.
A very pleasant hotel. Lovely view over black forest hills from balcony. Restaurant served tasty food and good value for money too - although portions are huge!
Lovely, clean and comfortable hotel. Ideal location centrally in the Black Forest, great for walking and the village is very nice. Excellent food at the hotel. It has limited parking spaces.
Friendly staff,very good food.
The food is very good Car Parking is very poor as there are not enough parking spaces.
Lovely....friendly, helpful staff. Super clean and comfortable. Nice food.
Wonderful restaurant attached to the hotel. First-rate Black Forest breakfasts with "Laugenbrotchen" and "Laugenbrezen" - warm pretzel buns and warm pretzels, with an excellent selection of cold cuts, cheeses, muesli cereal, and juices. The hotel restaurant offers dinner too, and has a very nice Black Forest and Swabian menu, i.e. maultaschen, spaetzle, etc. Nothing. Not a thing.
The owner was especially helpful and explained exactly how we could get to a very nice walk fairly near to the Hotel and lent us a map to do the walk.
We love this little hotel - it is the second time we have stayed there and will do it again if we happen to be in that area. It is very friendly, clean - and the food is delicious! A great place in the mountains of Germany!
Very friendly staff Room could use redecorating
The Swimmingpool, the nice restaurant, the environment, nice reception There was no soap in the bathroom.
Location Menu's + room information would be better if there were English translation available
Staff were great. Although they spoke limited English and we spoke no German we manged to communicate. The food was great and surrounding area is stunning. Altogether a very friendly hotel. NO!!!
The family who run this hotel were very friendly, nice and helpful. Breakfast was good. The quiet hours are from 10:30 pm onwards which was nice since we were out all day and didn't come in till late in the evening.
We liked the landscape, the green yards and beeing close to other sites in the black forest.
Lovely hotel in beautiful town with lovely views of countryside and mountains from the rooms balcony. Good breakfast, friendly and helpful owner. Had use of private garage for my motor cycle. Should have stayed more than one night.
Everything on its place, where you except, very clean,probably new or not too much use mattresse, so you can relax.Fresh food - brekfast Missing wifi connection
Very clean, nice quiet surroundings, friendly people Very small rooms and balcony
Very friendly and welcoming owners/staff. Large, comfortable room. Excellent buffet breakfast None
Beautiful room lovely surroundings good food None