Ballygawley Hotels

Friendly and clean Bar area, no atmosphere and cold

Surroundings

The health centre and restaurant bar. After a lot of travelling it was great to be able to use these facilities.

Location and some staff. Early check-in. I asked for two things at the front desk. Despite promises to deal with the problems, nothing happened.

The Spa Facilities are superb and the rooms are bright and spacious. It's just a little too far away from the town centre and unless you drive it entails taking taxis which adds additional cost.

Leaving it. This hotel is very tired and needs a major overhaul. 1st room offered was dingy with hardly any light and dark wallpaper - very depressing. Second room was lighter but bathroom fittings were loos. Bed had nylon sheets. Breakfast was adequate. We left after one night.

The staff is very helpful and the room was spacious and very clean. There are also lots of car spaces. Many steps up to the main entrance. The bar was a little antiquated and the lunch menu was very limited. No information was given when I arrived on their leisure facilities.

We found this a very pleasant hotel. We expected a generic N American style Best Western and were happy to find it an old and atmospheric place. We always love a visit to Sligo and enjoyed its proximity to the town so that we could walk around. Breakfast was good and the decor of the hotel was very nice. Would certainly stay again when visiting Sligo. None

The Southern Hotel Group when it was built was one of the best groups for travellers. However now that it is a McEniff Hotel its standards are much lower. The rooms were ok, but the mattresses and pillows were the cheapest foam products. The worst was the restaurant - dinner at a set price of €38 per person. No a la carte menu. The menu (full of misspellings) was like a menu from the 1970's ie turkey & ham covered in gravy, vegetable soup, semolina pudding (school food). Seven of us sat down at a table, (despite having advised the dining room in advance that we wished to have a table for 7) it had not even a tablecloth. The table was dressed with us all sitting there. Service appalling

It was convient to the centre of town. Felt the hotel is out dated, dark and the rooms need to be upgraded, TV on table, bathrooms were outdated and the bath itself was yellow due to not being replaced in years.

room clean very central to shops staff friendly no room in car park no heating in room

location and staff beds were lumpy-must not be flipped regurarly. no room service during night

Location in heart of town. Bar was not busy therefore lacked athmosphere

The staff were friendly and polite. The beds in the room were small and tilted i.e. foot of bed was higher than the head of the bed.

The cleaner tried 3 times to get into our room on the Sunday morning even though check out was not until 12 noon.

Comfortable public seating area. Buffet breakfast good.Rooms clean and adequate but, again, would benefit from refurbishment. Hotel could do with some refurbishment. A coat of paint on the outside would be a good place to start. Reception staff did not say 'thank you' when I pointed out that we had been undercharged by €37 on our restaurant bill (and of course I paid the higher amount). Not terribly gracious. Food in dining room decidedly uninspiring, food service was semi-industrial ; serving staff did their best but they were rushed and over-stretched.Comfortable public seating area. Hotel needs better management and leadership of staff. Buffet breakfast good. Hotel would be ok for a functional stay, for a night or two but would suggest eating elsewhere,. Not much by way of grounds.

The location of the Yeats Country Hotel, Spa and Leisure club was convenient for my trip from Dungannon, Co.Tyrone to Inish Meain for the St Patrick's Day weekend break. I was travelling by car. I enjoyed my stay. The receptionist was helpful and allowed me to change my room when I explained that I had been give a room in the annex section of the hotel in which the corridors were freezing cold. My dinner of cod and salmon and the breakfast was very good with friendy and good service. I also liked that there were fires in both the dinning room and sitting areas - very needed in cool windy March days. One thing which I thought was AWFUL was the soap dispenser in the bathroom. This is such a clinical item with its unpleasant assocciation with public toilets. And, how is a guest meant to reach this dispenser attached high up on the wall when having a bath. PLEASE take these out and provide soap either in a dispenser bottle or a bar of soap. This arrangement if not changed would make me book elsewhere in the future when in Rossess Point. Thank-you for the opportunity to complete the hotel questionaire and send you these comment. I do hope the time I have take to do so will be worthwhile. Sincerely, Carol Coary

Staff & Location only good points along with reception area. Otherwise quite grubby. Bedroom - Room 107 - extremely dark, dark bed throws, taps different in bathroom, lighting awful, bath tap dripping, felt dirty, although not visible. As overlooking car park, people could see in unless we blocked out the daylight by closing the curtains. As for value for money - the worst I've experienced in Ireland in years. Would discourage people from staying there as a result. Breakfast awful - horrible fry up. Had to wait for eggs, which ran out. I know it was a very busy weekend. But, white pudding was dreadful. Only fruit was grapefruit from a tin, not a yogurt in sight - Guys you need to up the ante a bit at the very least!!!

Large comfortable bedroom and hotel is peaceful. Good, friendly bar staff. Breakfast only starts at 8am. Would prefer an earlier time midweek.