This was such a beautiful hotel! The staff was nothing but kind and accommodating. I would most definetly stay here again.
4 stars
Hotel Indigo Baltimore Downtown
Photos of Hotel Indigo Baltimore Downtown
Overview
Hotel Indigo Baltimore Downtown provides unique accommodation in Baltimore and is within a 20-minute walk of University Center Baltimore Street Light Rail Station. It is a short stroll from Enoch Pratt Free Library and is close to the area's popular attractions.
The hotel's professional staff are available to assist 24 hours a day, and an express check-in/check-out facility provides extra convenience. Guests are able to unwind with a book in the on-site library.
Hotel Indigo Baltimore Downtown provides spacious rooms equipped with a microwave, a refrigerator and a hair dryer, plus all the essentials to ensure a comfortable stay.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, ideally based for those who want to stay close at mealtime. A wide choice of dining options can also be found in the surrounding area.
Hotel Indigo Baltimore Downtown is within walking distance of Baltimore Convention Center and 1st Mariner Arena. It has easy access to public transport with Penn Station within walking distance.
Latest deals for Hotel Indigo Baltimore Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Indigo Baltimore Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Window
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Things to do
- Gift shop
- Casino
- Board games/puzzles
- Evening entertainment
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- EV charging station
- Parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of Hotel Indigo Baltimore Downtown
8.5
Very good
991 verified ratings
Wonderful
607
Very good
154
Good
102
Okay
35
Fair
25
Mediocre
21
Poor
47
Summary of reviews
Guests say
Guests appreciated the cleanliness and modern design of the hotel, as well as its great location near attractions. However, many expressed dissatisfaction with the service, citing rude staff and issues with housekeeping and amenities. Overall, while the hotel has potential, improvements in service are necessary to enhance the guest experience.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
487 reviews
8.6 out of 10
249 reviews
8.7 out of 10
9 reviews
9.2 out of 10
9 reviews
All reviews
Pros (+) cool place, good food. nice lobby. beds are very comfy, nice bathroom/shower.
Pros (+) In town for a single night, the staff were helpful and friendly. The accommodations met my expectations.
Cons (-) None.
Pros (+) The Indigo is in a great location, not too close to the busy inner harbor, but walking distance to many things. Plenty of good food, drink and coffee nearby. Get a corner suite if you can!
Pros (+) Friendly service. Helpful staff terrific bar with great food. Convenient location. Comfortable beds. Clean room. Highly recommend
Pros (+) I really liked this hotel and want to visit again. The rooms were nice, decor was tasteful, and in room amenities quality. I booked the room last minute for a one night stay, but intend to return. Menu and cocktails at the hotel restaurant (Poets) were delightful. the front desk staff were friendly, attentive, and professional.
Cons (-) The service at Poets was very slow, it appeared there was only one server on that shift, and he was overwhelmed, but the delays were unacceptable. I was also surprised that the hotel does not appear to offer express check out through the TV. I haven't checked out in person from a hotel in years unless there was a problem. However, this was definitely mitigated by very attentive front desk staff --...
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Pros (+) A nice, comfortable room in a great part of the city. Friendly staff and trendy decor.
Cons (-) I'm not sure why anyone would put a sliding door on a bathroom.
Pros (+) Cute hotel Good price Good location Good price for parking
Pros (+) Warm and friendly staff, clean and comfy rooms and quiet. We will definitely be returning. :)
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique dining options?
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, ideally based for those who want to stay close at mealtime. A wide choice of dining options can also be found in the surrounding area.
How is the hotel's cleanliness maintained?
The property was easy to get to. I was impressed by the cleanliness and the fact that there was actual glassware/coffee mugs. The beds were very comfortable and the ambience was very relaxing. The bath toiletries were excellent and easy to use as they were not little sample sizes.
What are the parking options available at the hotel?
The property was clean. Close to public parking.
What can guests expect from the hotel's staff?
The staff - from the bell hop, front desk, bar, cleaning crew - were delightful to be around. The spaces were comfortable, cozy, and sleek. The staff was exceedingly friendly, and the breakfast was wonderful.
When is the best time to visit the hotel?
Low season is in December, and high season is in May.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Remodeled Bathroom
Several guests praised the clean and comfortable rooms with nicely remodeled bathrooms, making it a good choice for a comfortable stay.
Consider the Location for Visiting Inner Harbor Attractions
The hotel's central location between the train station and Inner Harbor attractions was highlighted as convenient, but guests also noted that the area experiences traffic congestion during rush hour.
Be Mindful of Noise Levels
Some guests mentioned that the rooms were noisy, possibly due to single-pane windows, which could impact light sleepers.
Check for Stains on Sheets
A few guests reported unseemly stains on the sheets, so it may be advisable to check the bedding upon arrival.
Be Aware of Room Temperature
Several guests found the room temperature to be difficult to regulate, with some rooms being too warm even with the thermostat set low.
Consider Parking Options
While the hotel is close to public parking, some guests found the parking accommodations to be inconvenient and costly, so it's worth exploring parking alternatives in the area.
Take Note of Breakfast Restrictions
Guests who booked breakfast mentioned limitations on the menu options and the need to pay additional taxes, so it's worth clarifying the breakfast inclusions before booking.
Check for Early Check-in Options
Guests reported mixed experiences with early check-in, with some feeling pressured to pay for early access, so it's advisable to clarify early check-in policies in advance.
Consider Bringing Personal Toiletries
A guest noted that the bath tissue provided was of low quality, suggesting that guests may want to bring their own toiletries for added comfort.
Be Prepared for Traffic
Due to ongoing construction in the area, guests recommended planning ahead for potential traffic delays, especially during rush hour.
Location
24 West Franklin Street, Baltimore, MD 21201
What's nearby
- Enoch Pratt Free Library138 yd
- The Walters Art Museum150 yd
- Peabody Institute235 yd
- The Baltimore Convention Center0.7 mi
- Harborplace0.7 mi
- Modell Performing Arts Center0.7 mi
- National Aquarium Baltimore0.8 mi
- Oriole Park At Camden Yards0.9 mi
- Maryland Institute College of Art0.9 mi
- Baltimore Civil War Museum1.1 mi
- B&O Railroad Museum1.1 mi
- American Visionary Art Museum1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Indigo Baltimore Downtown
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $173 |
Average price (weekend night) | $216 |
When to book a room at Hotel Indigo Baltimore Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Indigo Baltimore Downtown
FAQs when booking at Hotel Indigo Baltimore Downtown
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Value for money | 8.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Baltimore/Washington |
Distance to airport | 8.7 mi |
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