Find Cheap Flights to Baltimore/Washington

We were late taking off.

Crew was professional and friendly

Flight was 3 hours late. Wifi was not working most of the time. TV reception was out for the entire plane for the entire flight

On-board service Flight information

Flight was canceled and ruined my whole trip!

The flight itself was ok.

They have lost my bags. I won't receive them till Friday.

Customer service at checkin was great! Very helpful and polite. The crew on board, also very polite.

I am 6' tall and of healthy body weight. There is not enough room in the seats for someone 6' tall. Get your greedy act together you filthy, no good, rotten scoundrels. Take out a single row of seats and leave room for my legs.

This flight is late most of the time. If you book this flight expect to be an hour late into Oakland. There are not enough nonstop flight options between Albuquerque and Oakland on Southwest Airlines

SW did their normal good job with the flight, which had one empty seat.

SW dropped the mid-day nonstop to OAK. Having to change planes in PHX makes it a real pain.

Although the flight was delayed we were deplaned during the delay, always a plus. The flight was fast to help make up time.

Take off,flight and landing were a bit rough, but as it was only partially due to weather, understandable. A little difficult to endure the speed and sharpness.

It was quick

It was very small and they didn't even serve a beverage or peanuts

my daughters luggage was misplaced and the charge for checking the bags and then to lose them is really unfair now...i have wasted $200

On time, on schedule, smooth ride, no frills, great price, friendly staff.

Seat back didn't go back. Had to pay for seats. $10. seats filled up. $14. seats had good room.

Getting rid of free checked bag has caused boarding to become as miserable as every other airline as people try to cram their suitcases into the overheads. Flight was delayed.

At check in, while checking my bag, the agent advised that since the flight wasn't full, and I wound have to claim my bag to transfer to an international flight, I could save some time by taking my bag on board. That worked out very well. I am very thankful for the good advice.

Over all service ..

Nothing

Total lack of communication

Nice easy ride once the plane got there

2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something

Flight was cancelled and we were not informed. We missed international flight and nobody took any proper responsibility.

Boarding was smooth; flight crew was helpful

I did not get a digital boarding pass sent to my e-mail prior to the flight

I had a death in the family and could not get ahold to anyone from the airline. I ended up buying a new ticket to travel home to burry my family member. I did not use this ticket.

Flight was on time, plane was cleaned.

Usually military members and family get to board first with first class and people with children but this time, we boarded with everyone else. Not a bad thing but I choose to fly with Alaska because they take care of military members and the perks they have for us.

The seats are not that comfortable and I rented a tablet which was very convinient however there was no comfortable pace to sit it where t wouldn't fall over. I was also not very pleased with the fact that even after renting the tablet I still had to pay for wifi

Flight was delayed 4 hours. No reason given. 4 gate changes. Seats far too close together. Nothing about United says, we care.

Pilot was great about keeping the passengers updated in the airport.

Long delays due to aircraft freezing, understaffing, lack of fuel. Airport was especially cold and very uncomfortable for an 8 hour delay.