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Extremely low price and waived baggage fees for active duty military made our first Spirit flight wonderful. Attendants were friendly once on board.

Downfalls were limited legroom, the baggage check line at DTW took over an hour and many kiosks were broken and could not print boarding passes.

All went well. We took off on time and landed 9 minutes early. Our bags came out shortly after we got to baggage claim. The bags were not damaged in any way.

Service

On time flight Quick boarding Bottled water was provided as opposed to giving out water in cups.

Nothing bad, just nothing special

Nothing special here. Airbus plane feels old.

Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time.

Not applicable.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

The plane left on time and arrived on time. he price was reasonable for no frills. Will travel with Spirit in future.

Seats were not adjustable

flight was delayed 2 hours, airlines was vague regarding why. after landing had no gate to offload to. original tie was flight at 9am landing at 11:30. Instead i got to the airport at 8pm and got home at 1:30pm.

Crew was good and flight departure and arrival.

The ala carte prices for basics luke water, juice, soda pop.

Many small fees. Even to select a seat.

It was on time. The staff was excellent Captain...excellent flight and landing even with turbulence

Seats do not recline. Tray table too small too use as work surface. If you bring anything but a book bag the cost is so steep that the it may be just as cost beneficial to fly other airlines. the beverage service for a cup of coffee is $2. The baggage claim was an hour wait and I spoke to someone who traveled to Vegas on spirit. They waited over 1 hour in Vegas and an hour when they returned home. So this must be the normal wait time. THE WEBSITE IS HORRIBLE and 800 client care w was not helpful.

I had a very troubling encounter with a JetBlue employee at the ticket counter - BWI Airport. Specifically, when I approached the tick counter and asked if there were any flights going to Boston (03/12/2017), I was told by one if the ladies No more available flights to Boston (with a pleasant professional smile); from which I accessed the Kayak app ND discovered there were additional flights, wherein I proceeded to purchase a ticket. Once I obtained my confirmation from the JetBlue website via Kayak, I returned to the ticket counter and noticed the employee who gave me the false information left the area and did not return. I find this encounter troubling. The act committed by the unnamed employee indicates their are employees that feel empowered to commit deceitful acts.

I reserved a wheel chair to transport me through airport lobby and corridors. On both ocassions the wheel chairs waited for me as I exited the plane. Bravo Bravo Bravo On a short flight I suggest you bring your sandwich aboard

Same as above.

None

Meh

Our seats were Infront of the emergency exit, couldn't relax. I'm 6'6" , so the incline if the back isn't comfortable and we couldn't recline. We had asked switching seats on our flight to Spokane because we were given the same seats. The airline told us seats were chosen at random and they couldn't control them so we had 4 legs of our two flights stuck in no reveling seats. I was very disappointed.