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Pros: "On time departure, early arrival. Lead crew member helped me find a trading card Frontier does with all their animal mascots I use for scrapbooking my trip. She took the extra time to find one in a kid snack pack and gave me whole thing! Made my day."
Cons: "Plane was a bit dirty from quick turnaround service. Crumbs on all my row, window smudged with who knows what. My Lysol wipe came in handy."

Pros: "Crew was super pleasant and chipper. Passengers seemed to have a handle on how to board in a timely manner."
Cons: "Management could schedule time for maintenance software updates so as not to affect departure time. We were 20 minutes delayed."

Pros: "Great customer service. Bag drop is super easy and fast."
Cons: "No WiFi."

Pros: "Nothing"
Cons: "Flight was delayed to 5pm. But left almost an hour early. Flight left without me. Not much notice to other passengers. Every airport display and the gate display said 5pm. Many passengers left behind"

Cons: "Flight delayed 2 hours! Seats don’t recline in coach!!"

Pros: "NA"
Cons: "Na"

Pros: "She was nice about it."
Cons: "Flight attendant asked me to store my full size pillow behind my back upon takeoff and landing. I’m a big guy, so I was to left to sit very awkwardly during these moments to hide my pillow vs just holding it. I’m all for safety but this didn’t not seem to add up to me."

Pros: "Everything"
Cons: "My first time with Frontier was very impressed the people were great and the was huge. I am 6'3" I could stand up. Loved the trip. You are #1."

Cons: "Small table trays & uncomfortable seats. You get what you pay for."

Pros: "Luckily made it home!"
Cons: "2 flights were cancelled & The customer service was horriible and My wife and I didn't receive the 200$ voucher for next flight we were promised, just all around pissed"

Pros: "The app worked great. The crew was good and even the cheapest seats were pretty comfortable."
Cons: "Not getting a complimentary snack or beverage."

Pros: "For a budget airline, the seats were more spacious and much cleaner than the budget competition. On board plane crew was fantastic."
Cons: "Plane was delayed and little to no information was given at the gate that there was a delay, nor an expected time of departure. Only info was in the form of an email, which was sent after the plane left. Ridiculous!"

Pros: "Comfort.. I purchased coach. Not first class. Food.. Did tried the food at all Entertainment.. My Ipad"
Cons: "I did not disliked nothing at all"

Cons: "First I bought a ticket from Spirit Airlines SFO to MCO for 309$, then I saw charges from frontier Airline, frontier airlines bought a ticket for me too for 287$, when I was just watching checking the price. Then I compared the tickets, both the time, but from Frontier Airlines was cheaper then I stayed with frontier and cancel the other reservation from Spirit Airlines the next day I see frontier airlines also cancelled that reservation and I had to rebook another ticket for 496$, the price went up, then I had to pay 187$ extra, IT WAS A FRAUD JOB FROM FRONTIER AIRLINES, I can prove everything above with the receipts and the dates on it, the worse experience I had"

Pros: "Flight was on time. All but one crew member were pleasant and professional. Low cost initial fare, but..."
Cons: "Relatively short flight made absence of beverage and food/snack sufferable (without paying high end bar prices for for snack or drink). Paid for reasonable leg room, carry-ons and a checked bag. So, after all those fees, flight cost was average."

Pros: "Crew was pleasant enough."
Cons: "Both of my flights were delayed. We had to get off the plane on both ends before we were allowed to reboard. I missed a long awaited dinner reservation with my husband at one end and was several hours late arriving at my final destination. Mechanical issues on both planes doesn't inspire a lot of confidence. My family and I will not fly Frontier again."

Pros: "The crew was pleasant overall and my inflight experience was fine."
Cons: "The check-in process was terrible. I had checked in and had the tickets available on my phone but just needed to drop off a checked bag -- and it took over an hour and a half to do so! I was only able to drop off the bag when "last call" for my flight was announced. I arrived at 6:15am for an 8:35am flight and made it to the gate just in time for boarding. Unacceptable."

Pros: "The crew was very friendly."
Cons: "Check in at MCO was very long."

Pros: "Nothing."
Cons: "The staff was atrocious, the time management was the worst I have ever had expierenced while flying. The staff on the plane was moseying along. I understand they have to be there but after a 7 hour delay we would've liked to see some ambition in getting us home. I could not have been more dissapointed. I should've paid the few extra bucks for a better company."

Pros: "Crew and staff very nice."
Cons: "Took sooooo long to get our bags after the flight! Over 30 mins."

Cons: "The extra charges are ridiculous. I paid out close to $100 on top of the ticket charge. Ridiculous. Never again and I'm telling everyone I know. Unbelievable. I wish I had known more about it. Also, it's nearly impossible to talk to a person for information. I don't know how you stay in business, let alone try to expand.."

Pros: "Uncomfortable. I couldn't even cross my legs. Otherwise a good flight except for 45 minutes to get my luggage"

Cons: "Everything is an upcharge - carryon, a seat that reclines, etc."

Pros: "flights there and back left on time. significantly more leg room than on the United flight I took to mexico city recently. seats don't lean back but I don't care about that, and it means that the person in front of me won't be leaning their seat back into me. You have to be very careful that you understand all the rules about baggage and seating (don't pay extra-they'll just assign you one, and you probably won't sit with your traveling companion). Great as long as you can fit everything you need into a bag that fits under the seat in front of you. got TSA pre-check both ways, too. yippee."

Pros: "The crew did a wonderful job accommodating me with my special needs. The personnel at the airport made me feel very comfortable,"
Cons: "I know there is nothing to be done about it, but the seats on the plane were cramped, and the I swear, the pilots found every bit of rough weather to fly thru. Sometimes I felt like a pinball being bounced around."

Pros: "I loved how welcoming crew members were and how attentive they were. I also liked that when checking in the bag crew was very nice and tried to help and resolve any issues there were. They were professional and helpful. The trip was smooth and according to time."
Cons: "There was really nothing to complain about. Seat were a little uncomfortable, but when speaking to regular flyers they mentioned how flying is not very comfortable in any airline."

Cons: "The seats are very uncomfortable. To many little charges; i.e. Snack drinks, baggage going and coming, seat selection. I would consider taking another airline and paying a higher price. Faulty/broken arm rest. Flight attendants slightly rude/short with passengers. Initially, the flight was cheaper but ended up being the same cost as every other airline once all the additional charges were added. What I thought was a positive for this airline quickly became a negative outcome."

Pros: "The flight was on time and we arrived earlier than anticipated."
Cons: "Seats don't recline on frontier plane."

Pros: "Never flew with any other airlines aside from United until I flew for the first time with Frontier. I have to say, I had a pretty good experience. I didn't expect the best accomidations compared with a major airline. But for a budget airline, I'm actually surprised and happy that there was a straight flight from MCO to STL. I couldn't find other airlines with a straight flight. I also loved how helpful the ticketing personel and boarding employee helped me out and answered some of my concerns. They were super polite and quick to help. They also had a very relaxed/laid back attitude I liked."
Cons: "I understand it's a budget airlines, but I didn't like the fact that you aren't allowed a carry-on item unless you purchase one. Most other airlines would allow one free carry-on and one free personal item. Due to this, I didn't get to pack as much as I needed for my trip. And also, it was not informed that guest had to pay for a carry-on. I was lucky enough to call the hq a day before my flight. It just so happened to be one of my concerning questions. The flight attendants were overall okay, but there were some instances that I felt they were incompetent but also not as thorough. I had trash to throw away and they passed me 3 times before I was able to throw it away. Plus I turned on my assistance light so they would come pick it up, but it took them a good 15/20 minutes to finally check in me and by that time my trash was already picked up. The seats and trays aren't as comfortable as I hoped. And I get it's a budget airlines, but that's also the reason why my flight was less comfortable or entertaining."

Pros: "The flight crew was friendly."
Cons: "No snacks. Having to pay for a beverage. And there were no in-flight entertainment options and no magazines in the seat back pocket."

Pros: "convenient flight times; on time statuses. although it may be somewhat unrelated, I loved booking my first time thru Kayak as another option/adjunct else I probably would not have flown Frontier!"
Cons: "I know it's won't be viewed seriously but I hear a lot of people gripe about it -- no free snacks and beverage."

Pros: "Starts off seeming cheep..."
Cons: "Then you pay for "every" thing. Seats do not recline on a 5+ hour flight, what is that?"

Pros: "Flight crew pleasant, even making sarcastic comments about the cheapness of their airline. For example, "If you don't like our service, there are 8 emergency exits on this plane." We arrived safely and our bags got there too!"
Cons: "It was a tough day due to weather delays and cancellations, but the airport crew was overwhelmed and failed to control the massive crowd. At one point, service members started calling out destinations and it became a free for all. Passengers jumped over each other and across the ropes to cut in front. Elderly and children were pushed aside. At the gate, it was announced "in 15 minutes, we will ask passengers needing help to board", followed immediately by another crew member "we are already boarding all passengers!", then right back to the first crew "we are not boarding yet, we will start boarding in 15 minutes". Confusion! Departure was listed on time, but we really left 40 minutes late."

Pros: "I specifically loved all of the crew members on my flights to Orlando and back home. They gave me a few good laughs with their jokes and funny expressions. Another great factor of using Frontier is that they keep you up to schedule with your flight by sending you emails from the morning of until your flight departs to insure you don't miss a gate change or flight delays."
Cons: "The only downfall of using this airline is that the customer is not informed before hand that you have to pay an additional, but small, cost to choose your seat. The customer is also charged for a carry on unlike some other airlines who allow 1 free carry on."

Cons: "5 hr delay with no explanation."

Cons: "Worst seats I've ever been on."

Pros: "Boarded on Time Flight smooth and early. Only disruptions were at the airport its self."

Cons: "Bait & Switch or Bait & Pile Two plane tickets priced at 156.00 ended up costing 364.00 because I wanted to sit with my wife and we each wanted to bring one carry-on bag! Refused to pay an ADDITIONAL 45.00 each to sit in comfortable seats!"

Pros: "Great price from Orlando"
Cons: "Seats were very uncomfortable and did not recline. Only a 1:45 long flight. Anything longer would have been torture."

Pros: "Obviously the price is what makes me keep buying Frontier tickets. The crew is okay, I always notice there are a ton of extra staff on board sitting in jump seats."
Cons: "The price of a carry-on is ridiculous, and the seats are crammed together with no chance of reclining. Tall person behind you? Prepared to have his knees in your back for 4 hours."

Pros: "i was charged 40$ for a small carry on baggage."

Pros: "Cheap tickets"
Cons: "No food or entertainment"

Cons: "Monster brat screamed the whole way. Parents shrugged because "it would be wrong to discipline the little darling". Most of the passenger wanted to throw the brat and breeders overboard!"

Pros: "I read other's reviews about being charged for a carry on; my experience was that I was only charged for checking a bag. It did add an extra $80 to my total expenses but considering how cheap my round trip flight was, it was by no means a problem. The crew on both flights was extremely nice. On both flights we arrived at our destination a little early. I got water at one point and was definitely not charged for it. Overall, it was a great experience and I will definitely be using Frontier Airlines again."

Pros: "Polite and Pleasant staff. Clean airplane. Inexpensive ticket. Direct flight. Couldn't ask for anything else. Thanks Frontier!"

Cons: "No leg room."

Cons: "I lost my flight because I try to check in 40 minutes before my flight. I understand the policy and it was my fault for not being super early, but when I asked the lady front the counter regarding my options she said: " If I were you I would check other airlines because we have limited flights", I had to ask her to show me the list of the flights to make a decision what the closest city to my original destination, but I had to asked her to show me the screen because she did not offer me any viable solution."

Pros: "Flight was on time, crew were professional and kind and overall I was happy and would recommend this airline to all my family and friends."
Cons: "I would suggest to establish a good food vendor at the departure are wit good selection and better prices."

Pros: "The crew was very warm and friendly. They truly made it an enjoyable experience."
Cons: "I was a little dismayed to see that I would be charged for a carry-on bag. To carry on one bag round trip would cost me $80, when I only paid $60 for the entire flight."

Cons: "Seats are uncomfortable"

Pros: "Well prices flights, friendly staff, no hassle traveling."
Cons: "Charge for snacks."

Pros: "The took off and landed without crashing."
Cons: "Flight was delayed. Confusion over boarding gates. No updated flight information at the airport. Plane was cramped and there were only snack items for sale at overly high prices."

Cons: "There was an accident and they were not able to make the flight on time. My husband and Autistic step son were left to drive because Spirit was not helpful in getting them another flight."

Pros: "Easy boarding and low cost"
Cons: "Multiple hops"

Pros: "Was surprised with carrying baggage charge which was expensive."
Cons: "Airline is not comparable to other flights listed on Kayak because of extra and unexpected charges for carry on luggage and seat assignments which is big surprise when flying this airline for first time."

Pros: "Had an easy, breezy departure. Returning was a bit slow and had to wait on runway for 40 minutes. However, that was due to weather. Can't control mother nature."

Pros: "Nothing"
Cons: "So many additional charges. Delays. On promotions."

Pros: "the flight crews were nice and acommodating."
Cons: "the customer service is horrid, spent more than 3hrs on the phone on 2 seperate calls and in essence was told that I did something wrong and that they could not help me in any way. we were told to leave the airplane and get rebooked due to severe weather in detroit. not given a choice to get to detroit or not. after more than 5 1/2hrs finally relented and took a refund (unknown amount) and had to book a new flight home ($1300) on my own because it was going to be over 48hrs to get another flight to seattle. no hotel vouchers, no food vouchers, we were to book hotel on our own and pay for it, and the extra food on our own or we could stay in the airport (not an option with a child)!"

Pros: "Nothing"
Cons: "My flight got cancelled and had to go to another airline"

Pros: "The crew (very lively, interactive, attractive)"
Cons: "Seats were horribly narrow."

Pros: "Nothing"
Cons: "Baggage checking"

Cons: "Didn't know when we booked we'd be charged for carry on luggage & seats."

Pros: "Somehow i magically got a seat in the third row"

Cons: "Delayed flight and small seating. Overpriced luggage"

Pros: "Cost and crew and on time"
Cons: "Paying for inflight snacks"

Pros: "Departure time was convenient, price fit my budget"

Cons: "Seats"

Pros: "Lines moved fast, well organized. No problem. Left on time."
Cons: "After all the nickel and dime stuff, not sure that it is enough of a deal to fly out of when you are from NoVa."

Cons: "no snacks no drinks ?"

Pros: "I liked absolutely nothing about this experience. It was a complete joke and I've never felt so disrespected and belittled."
Cons: "If you would like to have a company representative call me, please do. My number is 847-736-7827. I'm giving you my number because I'm at work and don't have time to lay out detail by detail how terrible the experience was. Long story short, they delayed our flight three hours, sent us 10 emails about the flight changing times (literally minute differences) they then make zero announcements, rush people onto the plane, make zero attempts to contact us. We then get to the boarding gate 25 mins before the stated departure, the plane is still there, the door is still open, I'm at the gate and they close it on my face. They made no attempt to help me and were rude. Not only did I miss this flight, but three other separate parties missed their flight due to Spirits negligence, poor execution and abismal customer service. I truly hate to fault Kayak here as your company did nothing wrong. As you can see I use your company often. However, moving forward I will most likely be taking my business elsewhere. I just have a terrible taste in my mouth. If you would like to contact me via email, feel free to do so. Josephpflanagan3@gmail.com"

Pros: "Everything happened on time, a pleasant surprise. The first flight was actually early. The crew was nice."
Cons: "I didn't like the sales pitch to buy the Spirit credit card--obnoxious. The seats are cramped rather than "cozy," as Spirit describes them. It was manageable for a two-hour flight, but I wouldn't go longer."

Cons: "Again, same as Economy car rental. Layered costs added after the flight was reserved. Nothing economical about this airline or comfortable. No savings after you bought your fare, seat, bags checked or otherwise. Who ever heard of paying for a carry one!!!!"

Cons: "Charges for everything under the sun. Charged for checked bags, and even more for carry-on."

Cons: "The alert was finally sent to us well past the time we would have been going through security. Luckily, we had checked on our own through a third party app,. No alternative flights were available, so we had to book on another airline and cancel the Spirit tickets. The credit policy is draconian. We may not be able to meet the redemption requirements and will probably lose the entire value. The process created so much frustration and wasted so much time. The low-ish price is simply not worth it."

Pros: "No entertainment available. Only snacks were available."

Pros: "We finally arrived safe."

Pros: "Had a delay. Baggage fees are steep"

Pros: "No complaints. Got what I paid for"

Cons: "Seats are tight and paying $100 for my bag"

Cons: "Get charged for everything, no carry on allowed, and prices are even more expensive than other airlines would provide. My family was not seated together even though the flight was not full."

Cons: "Seats did not even go back. And $50 for a bag is ridiculous! I hope I never have to fly Spirit again."

Pros: "I paid for 5 tickets so I liked the price."
Cons: "It cost me more than the price of 1 ticket to check only 2 bags both ways for the 5 of us. Checking in in Orlando was the worst experience ever and I fly at least monthly. We were put in 3 different lines in 30 minutes. The last line we were put in, the agent said she would have to charge us for PRINTING OUT BOARDING PASSES though we were told to go to that line without boarding passes. Security was terrible experience. Took forever. I nearly missed the flight. The door had already been closed when I got there. Airline staff were surly even though it was not my fault. Flight was good. Will never fly Spirit again"

Cons: "This is not an airline you want to use for long distances - majority of seats do not recline - cost of baggage is astronomical."

Pros: "Departure was suposed to be at 2:25 and delayed to 10:40pm because technical problems with the airplane. The fixed the airplane at 4:30pm but the didnt have a crew available until 10:30pm Really?"
Cons: "Everithing"

Pros: "Bad"
Cons: "Bad"

Cons: "I will never fly Spirit again. Lure you in with low airfare then charge more than the cost of the flight for baggage."

Pros: "Quick efficient boarding, friendly crew."
Cons: "Plenty of nickle and diming = hidden costs! Ended up costing $200 more than competition after adding up all the little costs (such as $45 for a carry-on?!!)"

Pros: "Short flight direct from Baltimore to Orlando. Captain kept us informed."
Cons: "Confusing about bags taken on the plane by others that seemed to exceed the 16x14x12 limits. There was plenty of overhead storage. Nit clear how these bigger bags are allowed when it's obvious they exceed limits. My wife and I worked hard to get 5 days of clothes in the small bags. No one was checking bags size that appeared close to limits."

Pros: "Nice crew."
Cons: "No leg room. Seats don't recline. Extremely high baggage charges. Inefficient check in procedures."

Cons: "It was changed from a non stop to aa atlanta stop and a very uncomfortable time."

Pros: "Nothing"
Cons: "Cancelled."

Pros: "Nothing it took about 4 hours to rebook another flight with Delta. Spirit had no available for up to 48 hours to BWI."
Cons: "Same as above. Will never fly with Spirit again!!!"

Cons: "Both flights were delayed"

Pros: "When I bought the ticket it was the least expensive and was supposed to be direct"
Cons: "Involuntary delay of 34 hours Flight time nearly doubled Gave no choice or warning about the delay Didn't put people on the next flight Only gave $14 for three meals"

Pros: "Nothing"
Cons: "Spirit has such a limited number of planes that that your flight may be canceled despite good weather at both take-off and landing airports. Bad weather in a different part of the country may cause the flight to be canceled and the limited number of flights will cause you to fly the next day and spent 24 hours at the airport. Don't assume that Spirit will email you notice of the cancellation or that the staff will make much of an effort to find you an earlier flight."

Cons: "Flight was canceled and ruined my whole trip!"

Pros: "It got me from point A to point B"
Cons: "They draw you in with a low airfare. Then you are charged $50 to carry-on or $55 to check your bag once you get to the airport - so of course you have no choice! Then I had to "buy" my seat?! REALLY? What on earth did I pay for to begin with? If you're going to be like that, put all those things in big font on your booking page so that people don't get caught off-guard. Oh, I'm sure you have it on your website, in some tiny print that no one sees"

Pros: "Seat"
Cons: "Price of a coke"

Pros: "The fare"
Cons: "All the hidden fees"