Orkid Inn Kajang

The hotel offers free Wi-Fi, air-conditioned rooms, a 24hr front desk, and enhanced cleaning with disinfection of high-touch surfaces. Hand sanitizer is also available in guest accommodation and key areas.

The rooms are equipped with a bed, table & chair, and a desk. However, some guests have mentioned issues with the provided amenities, such as the lack of a water dispenser, electric kettle, and free mineral water.

While some guests have expressed concerns about cleanliness, the hotel has enhanced cleaning protocols with a focus on disinfecting high-touch surfaces. However, a few guests have reported encountering pests like cockroaches, mosquitoes, and black ants in their rooms.

Some guests have raised concerns about the family room not being child-friendly and the lack of essential amenities like a kettle and proper blankets. Additionally, the location has been noted as suitable, but other aspects may not meet family needs.

The low season is in June, and the high season is in March. Consider these times when planning your visit to the Smart Hotel Reko Sentral.

Some guests reported that the rooms did not match the advertised amenities, such as the lack of a water dispenser, electric kettle, or free mineral water. It's advisable to confirm the in-room amenities before booking.

Several guests mentioned issues with room cleanliness and maintenance, including the presence of insects, a lack of proper hygiene, and non-functioning heaters. Consider checking recent guest reviews for insights into room conditions.

If traveling with children, it's recommended to be cautious when booking a family room due to reported safety concerns in the bathroom. Exploring alternative accommodations might be prudent for a family stay.

Some guests noted the absence of basic toiletries such as hair shampoo and the limited availability of electric sockets in the rooms. Packing essential items and a multi-socket extension could enhance the stay experience.

Guests reported discrepancies between the advertised room types and the actual availability. It's advisable to verify the availability of specific room types directly with the hotel before making a reservation.

Guests mentioned that the rooms could become warm despite the air conditioning. Considering this, packing light, breathable clothing and possibly a small fan might provide added comfort during the stay.

Inconsistencies in the return of room deposits were reported by guests. It's recommended to clarify the deposit policies and obtain a receipt upon payment to avoid any inconveniences during check-out.

While the hotel advertises enhanced cleaning and disinfection, some guests expressed concerns about hygiene. It's advisable to inquire about specific hygiene measures and protocols upon arrival for peace of mind.

As the hotel does not have on-site dining mentioned, guests may benefit from exploring nearby dining options. Researching and planning for dining alternatives in the vicinity could enhance the overall experience.

Some guests faced challenges with reaching the hotel via contact numbers provided by booking platforms. It's advisable to obtain the hotel's direct contact information for ease of communication and to address any pre-arrival inquiries.