Sensa Hotel

Nice, clean model hotel with good location. Very courteous staff. Hope can maintain the cleanliness of the hotel. Value for money.

The hotel is new, just started operation early this year. We occupied 2 adjoining superior rooms and I would consider them spacious. Beds(either 1 king or 2 queens)are comfortable and furniture well arranged. The staff are courteous and always put up a smiling face. They are efficient and prompt in attending to customers' needs. On the 1st nite, my adjoining room was locked from inside with the door latch on, within minutes 2 maintenance staff arrived and in less than 15 minutes the door was open.Another area I want to specially mention is the coffee house where we had our breakfast daily.All the waiters/waitresses and the even the F&B Manager were giving us excellent service.I will definitely stay in this hotel again when visiting Bandung. The shower cubicle in the bathroom should have a door installed so that water would not spray into the bathroom floor. Noticed some ants in the room. Since swimming pool is just outsite the coffee house,I noticed some children wearing wet swimming costumes entered the coffee house to take food from the food counters and this should not be encouraged as water may drip onto the food. This may also make the tiled floor slippery and thus cause accident to other guests. Hope management would look into these.

The fact that it connected to the Ciwalk Mall. The water spills from the shower if you used the bigger rain shower head because it only has half glass cover. No mirror in the room, only in bathroom got mirrors.The Cihampelas Rd that leads to the hotel really crampped up, pretty bad traffic jam especially in the evening, to move 500 meters might take more than half hour! The breakfast area rather big, but they are really particular about charging kids above 4 yrs old even though the kids just had one bite of croissant or 2-3 spoons of cereals, you still have to pay IDR54000. Other hotel like Sheraton & Grand Seriti just waived kids fee, after all how much can they eat!