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|Value for money||6.3|
|Distance to city center||0.1 mi|
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The room was ample and comfortable
Poor customer service starting from room cleaning to poor breakfast service. Our room was being cleaned one night when we returned at 8pm and not at all the next day when we returned at 9 pm. We would rate the breakfast and staff service a 3 at best. We stayed 3 nights but only had breakfast once.
The only reason we booked the hotel was because there was a jacuzzi and pool, when arriving the jacuzzi was empty/ not working and we were told there was an extra charge anyway. Definitely not worth the money we paid and badly communicated. Also when we left we wanted to use the facilities to shower before our bus journey/ flight which we were told was not allowed, we even offered to pay and they refused. Very inflexible and terrible experience for the money.
The staff was amazing and the location.
The rooms need an upgrade. The bathroom was ugly. Very little light. The pool was tiny.
They have an infinity pool which was nice, but the hot tub was not available at this time, which disappointed for cold nights. I believe we were the only guests at the hotel as well so that made it nice and quiet.
Room smelled like sewage when we would come back from day trips. Extremely humid and you could see this with wall paint peeling off. The front desk lady with blonde highlights only spoke English, so for breakfast and night sifts good luck getting something.
We had to ask for a room clean up right after we got in
Everything was pretty acceptable
Offering a restaurant and a rooftop pool, Destiny Hotel is located 50 metres from Baños de Agua Santa town centre. Free WiFi access is available in all areas. Each room here will provide you with a TV and a minibar. Featuring a shower, private bathroom also comes with a bath or shower and a hairdryer. Extras include a seating area and cable channels. At Destiny Hotel you will find a 24-hour front desk and a rooftop. Other facilities offered at the property include entertainment staff, meeting facilities and a shared lounge. The hotel is 100 metres from Agua Santa Church and 43 km from Ambato town centre. Quito International Airport is 2 hours and 40 minutes’ drive away.
based on 78 reviews
Value for money
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Reviews about Destiny Hotel
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