Puerta del Sol Hotel

Puerta del Sol Hotel serves breakfast every morning, which can be a great way to start your day. However, it's worth noting that the breakfast menu remains the same each day, so if you're staying for an extended period, you may find it repetitive.

Puerta del Sol Hotel is located near the city center, offering a convenient base for exploring Banos. Additionally, some rooms provide a nice view of the waterfall, adding to the overall experience.

Puerta del Sol Hotel offers amenities such as room service, ticket service, concierge service, 24-hour front desk, cable or satellite TV, parking, and complimentary breakfast, ensuring a comfortable and convenient stay for guests.

Some guests have raised concerns about cleanliness and maintenance, particularly regarding the condition of towels, bed sheets, and bathroom cleanliness. The hotel has received feedback about the need for improvements in these areas.

Guests have reported issues with the hotel's Wi-Fi, bathroom maintenance, presence of spiders in the room, and the condition of towels and bed sheets. These are areas where the hotel may need to focus on improvements to enhance guest satisfaction.

Guests recommended choosing a room with a view of the waterfall, as it provides a pleasant and picturesque sight.

While the hotel offers breakfast, guests staying for an extended period suggested exploring other breakfast options in the area to avoid monotony.

Several guests experienced issues with the Wi-Fi, describing it as unreliable and prone to frequent disconnections, so it's advisable to have alternative connectivity options.

Some guests reported issues with cleanliness, including dirty towels, old and dirty bed-sheets, and a bathroom ceiling covered in black spots, suggesting a need for improvement in housekeeping standards.

Guests noted a broken shower tap and the presence of spiders in the room, highlighting the need for attention to bathroom maintenance and pest control.

The hotel provides parking, which can be convenient for guests traveling by car.

The hotel is conveniently located near attractions such as the Church of the Virgin of the Holy Water, Banos Park, Banos Market, and Pailon del Diablo, offering guests easy access to explore the area.

Guests praised the outstanding and kind staff, particularly highlighting the helpfulness of the receptionists.

The hotel offers increased accessibility, catering to the needs of guests with mobility concerns.

While the hotel has a restaurant and offers complimentary breakfast, guests suggested exploring other dining options in the city for a diverse culinary experience.