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Nearly perfect. We felt very welcome. Excellent staff.
Good email liaison before arrival - lovely 'private' spa for hire - chef's cooking was excellent - nice people - helpful staff - lovely position in old town - nice to sit outside under attractive canopy area. We'd like to return when the roadworks have finished! Thank you. Sunday breakfast was rather disappointing but the second day was good (overseen by chef). Front aspects badly affected by current (temporary) road development right outside hotel, causing noise at the front & acess/parking problems & closure of some of our choice attractions eg museums etc (also not easy for our tired, night-time arrival!) A map to help with access/parking & some warning of the current problems would have been helpful, to reduce stress upon arrival!
It was in the centre of town and had free car parking. The staff were friendly. Our room was on the 5th floor and the lift stopped at the 3rd floor. Carrying cases up two flights of stairs wasn't good. Earplugs would have been a bonus as the church, directlly behind the hotel, began ringing its bells at 6:00 am
location no telephon in room,breakfast- without explanation got poor salami and no ham as advertised
Small but nice spa area. Poor breakfast.
In fact, the hotel is only a two stars one, with an upper part added as penthouse where are located new rooms. Downstairs, the old rooms, with old fashioned furniture, no curtains in the bath, bad smell, and very different from the one they sell for internet. We arrived with children, that is not a facility given for this page booking.com in order to book it. The room, overprized double than in the rest of the village for a similar one, and with less services and confort. The breakfast, bad quality and very scarce in number and quantity of articles. The service, not helpful at all and without knowdledge of english. That is a minimum!. I reccomend not booking on advance, and arriving with plenty of time to check another options (Salamander hotel,F.I.).
The spacious rooms.
Nice hotel, clean and comfortable in a good location. Friendly staff. Some people might not like that the lift only goes af far as the 3rd floor (I was on the 5th) - but since I always use the stairs anyway, I didn't care.
Increadible atmosphere of the city. Food was wonderful, very kind staff. New wellness and activities arround in the city. Good place for relax or sport or you can just have a walk through nice ancient city and explre the architecture and beautiful nature arround.
Hotel is situated in the heart of the charming town of Banska Stiavnica. Studio apartment was very nice, clean with comfortable beds. Free wifi internet around the hallway. Room facilities were poorer than advertised: no fan, no hairdryer, no tea/coffee maker... Both young ladies at the reception desk were very nice and finally gave us the boiling kettle, but the elderly one from the office opposite to reception was very rude and unpleasant. The Salamander's restaurant was closed.
Hotel staff very friendly and helpful, especially when the police clamped our hire car!
Placed in the very center of the town. The hotel had a very nice Spa section, with a large Jacuzzi and a Sauna (costs extra). Very friendly staff The room at the attic was quite basic and frankly a bit small. No elevator (but the staff was happy to help with the luggage). The staff spoke very little English.