Hotel Elitsa

The high season at Family Hotel Elitsa is in February, while the low season is in October.

The rooms at Family Hotel Elitsa are described as cozy and spacious, with comfortable beds and fresh sheets.

Yes, Family Hotel Elitsa offers parking and is conveniently located near restaurants and shops.

Guests have mentioned that the breakfast at Family Hotel Elitsa was very good, while some have found the dinner to be disappointing.

Guests have praised the cleanliness of the rooms and the friendly staff at Family Hotel Elitsa, while some have experienced challenges with the reception being empty and the staff not speaking English fluently.

Some guests reported noise disturbances from the restaurant and reception area in rooms located on the lower floors, so choosing a room on a higher floor might provide a quieter stay.

During the off-season, guests experienced issues such as no hot water, missing towels, and limited breakfast options. It's advisable to confirm the availability of essential amenities during off-peak times.

Several guests mentioned noise issues, including loud electric board and lamp noises, as well as disturbances from the restaurant and reception area. Consider this feedback when selecting a room and be prepared for potential noise disruptions.

Some guests encountered challenges with reception availability, including long wait times and instances of the reception being empty. It's recommended to confirm the availability of staff, especially during check-in and check-out times.

Guests reported varying experiences with breakfast, including limited options, cold meals, and instances where breakfast was not provided despite being included in the reservation. It's advisable to clarify breakfast arrangements upon check-in.

The hotel offers a shuttle service to the gondola station, which can save time for guests heading to the ski slopes. Inquire about the shuttle schedule and take advantage of this convenient service.

The hotel's central location provides easy access to restaurants and shops, offering guests a variety of dining choices within walking distance. Take advantage of the proximity to the city center for dining and shopping.

The hotel provides a room for storing ski equipment, which can be convenient for winter sports enthusiasts. Guests can make use of this facility to securely store their ski gear during their stay.

Some guests noted communication challenges due to limited English proficiency among the staff. Being aware of this can help manage expectations and facilitate smoother interactions during the stay.

During off-peak times, guests experienced situations where self-check-in was necessary due to the absence of reception staff. Guests arriving during quieter periods should be prepared for potential self-check-in procedures.