Great location, close to Major Metro stop, very helpful staff, nicely redone renovation, nice buiness center with several computers and printer.
There is no wireless internet in the room and only 2 English speaking TV channels-both news. Entire renovation less than a year ago but the beds are hard and uncomfortable and there are no extra blankets or heavy duvet which is odd in the winter.
The staff at the hotel are wonderfull and helpful
Warm, welcoming staff. Excellent concierge service. Great location, near high end shopping area as well as close to metro.
Hotel Palace was realy nice and relaxing,
The breakfast was the best part of my stay. The ambiance of a covered garden, excellent service and food variety and quality par excellence. One of the best coffee I have ever tasted.
Stayed at the single room and the 50 euro difference from the classic room did not justify the cut in amenities and room space. There were some things missing expected of a 5 star hotel such as welcome note, drinks or fruits, two sets of towels, etc. The room space was so tight that I had to open my luggage in the middle of the room. If you were royalty and brought your servants along, this would be the ideal room.
The Bar and public areas.
See comment on question 1. Hoped to have an early supper in the Brasserie and found they had changed the opening time. Ordered supper in room which was poorly presented. Toiletries not always replaced.
Everyting was great wouldn't change a thing...loved the old world charm and staff was wonderful and very helpful.
It is rather dated. Pay tv did not work.
old and dated furniture, services advertised like the sauna not working and had not been working for quite some time
good jumping off position
no face towels in bathroom. tv hard to use