Pros (+) Room was spacious
Cons (-) Breakfast was very limited
Latest deals for The BCC Hotel & Residence
-
Deals from
$26
•Cheapest rate per nightCompare prices for Deluxe room, Premier room and 6 more The BCC Hotel & Residence deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at The BCC Hotel & Residence
- Restaurant
- Bar/Lounge
- Room service
- Meeting/Banquet facilities
- Internet
- Wi-Fi
- Spa
- Laundry service
- Laundry facilities
- Complimentary breakfast
Reviews of The BCC Hotel & Residence
8.0
Very good
3620 verified ratings
Wonderful
1441
Very good
758
Good
503
Okay
355
Fair
227
Mediocre
189
Poor
147
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location near malls and food areas, as well as the friendly and helpful staff. The breakfast was frequently mentioned as a highlight, with several guests enjoying the variety and quality of food. Spacious rooms were appreciated by families and groups. However, cleanliness was a major concern for many, with repeated mentions of stained linens, dirty bathrooms, and old towels. Some guests also noted maintenance issues and limited accessibility. Overall, the positives centered on location, service, and breakfast, while cleanliness and upkeep need improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
2645 reviews
7.3 out of 10
529 reviews
7.9 out of 10
1 review
8 out of 10
1 review
All reviews
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is generally clean, but some have reported issues with cleanliness, such as dirty pillows and stained floors. The hotel may need to improve its cleanliness standards.
What are the common complaints about the hotel?
Some common complaints include slow elevator service, unavailability of hot water for showers, and issues with the air conditioning. Additionally, some guests have mentioned encountering cockroaches in their rooms.
What are the positive aspects of the hotel's location?
The hotel's location is highly convenient, with easy access to shopping malls, food courts, and entertainment options. Guests have also appreciated the proximity to massage centers and the child-friendly environment.
How are the hotel's beds and pillows?
While some guests have reported smelly bed sheets and pillows, others have found the beds to be spacious and comfortable. It seems that the quality of beds and pillows may vary.
What are the hotel's unique offerings?
The hotel offers spacious rooms, a variety of dining options, and a convenient location near shopping centers and food courts. Some guests have also praised the friendly and helpful staff.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Consider Room Renovations
Some guests expressed disappointment with the room conditions, suggesting that the hotel should invest in renovating the rooms to improve the overall experience.
Check for Smoking Rooms
Guests advised checking the room type to ensure a non-smoking room, as some experienced issues with smoking rooms and the smell of smoke.
Inquire About Fridge Availability
If staying with family, it's recommended to inquire about the availability of a fridge in the room, as some guests were surprised by the lack of this amenity.
Be Mindful of Room Cleanliness
Several guests mentioned issues with cleanliness, including stained bedding, old towels, and a moldy smell in the rooms, suggesting a need for improvement in this area.
Verify Air Conditioning Functionality
Some guests encountered issues with air conditioning, such as it being underpowered for the room size or not working at all, so it's advisable to verify this upon check-in.
Consider Alternative Dining Options
While some guests praised the breakfast, others found it unsatisfactory, recommending exploring nearby food options such as A2 Food Court and Grand Batam Mall.
Request Early Check-In
Guests recommended requesting early check-in in advance, as some experienced delays due to rooms still being cleaned upon arrival.
Explore Nearby Attractions
The hotel's convenient location near BCS Mall, Grand Batam Mall, and food centers was highlighted as a positive aspect, making it easy to access nearby attractions.
Be Aware of Room Type Discrepancies
Some guests reported discrepancies between the room type booked and the actual room received, so it's advisable to double-check this upon arrival.
Location
Jl. Bunga Mawar, Baloi Kusuma, Batam 29444
What's nearby
- Bengkong2.3 mi
- Drak Bike Park3.9 mi
- Mega Legenda4.2 mi
- Tamarin Santana Golf Club7.2 mi
- Barelang Bridge10.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 0303230066033
Essential information about The BCC Hotel & Residence
Low season | High season | Average price (weeknight) |
|---|---|---|
July | November | $36 |
Cheapest month to stay with an average 10% drop in price. | Most expensive month to stay with an average 14% rise in price. | Average Sun - Thu price over the last 2 weeks. |
The BCC Hotel & Residence
Which month has the cheapest rates at The BCC Hotel & Residence?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at The BCC Hotel & Residence is April, with an average nightly rate of $31. The most expensive month is November at $42 per night.
What is the cheapest day to book The BCC Hotel & Residence?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book The BCC Hotel & Residence is Tuesday, with an average nightly rate of $32. The most expensive day is Sunday at $40 per night.
KAYAK's top tips for your stay at The BCC Hotel & Residence
FAQs when booking at The BCC Hotel & Residence
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in BatamMost recommended
See most recommended stays in BatamGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.1 | 3.0 mi | Batam Hang Nadim | 7.6 mi |