The Hills Batam

Location is great to Nagoya Shopping Mall although crossing road can be challenging. Good spread for breakfast. All staff smiled and very genuine.

Wifi not stable, always get disconnected. Would appreciate if room has table and chair to eat on when ordered room service but it is not a big deal. Spa had only 2 ladies on duty (Hajj festive), causes disruption during massage when people came to enquire or book and pity the lady attending to my wife had to keep going in and out. But we understood this probable exception. Soundproof rooms with dim lights and soft music would be nicer. But still had a good massues and overall good experience. A nosy group of guys at Circle K which is at the corner of the hotel insisted cannot take grab there and only taxi. I was actually waiting for my local friend to pick me. This (mood drop) was my last impression at the vicinity.