it is a family hotel, our grandchildren enjoyed their stay, The Italian restaurant quality of food is (below)average
4 stars
Shangri-La Golden Sands, Penang
111000 Batu Feringgi Beach Penang, Malaysia, Batu Ferringhi 11100, Malaysia
Batu Ferringhi, Malaysia
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Overview
Set in Batu Ferringhi, Shangri-La Golden Sands Penang is a five-minute walk from Batu Ferringhi Night Market and provides a swimming pool and free wireless internet access in all areas. It has a fitness center, as well as water slides, an express check-in and check-out feature and a kids club.
A wide range of premium services are available for guests of Shangri-La Golden Sands Penang, such as babysitting/child services, a concierge and a currency exchange. Guests can also enjoy free private parking on site. Recreational facilities include a playground and miniature golf.
The hotel features 189 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.
Unwind with a drink or enjoy an appetizing breakfast, lunch or dinner at the hotel's very own café. The in-house restaurant, Sigi’s Bar & Grill on the beach, serves Italian cuisine.
Penang International Airport is under a 45-minute drive from Shangri-La Golden Sands Penang, and a shuttle service is offered for ease of travel. It is also a short car trip from Gurney Drive.
Latest deals for Shangri-La Golden Sands, Penang
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Shangri-La Golden Sands, Penang
- Beachfront
- Outdoor pool
- Water slide
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tennis
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
General
- Beachfront
- Sea view
- Seating area
- Garden view
- Slippers
- Lockers
- Telephone
- City view
- Pool view
- Storage available
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Playground
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Things to do
- Gift shop
- Eco tourism
- Game room
- Golf
- Beauty salon
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Private parking
Outdoor
- Balcony
- Garden
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Pool
- Outdoor pool
- Water slide
Bedroom
- Wardrobe or closet
Reviews of Shangri-La Golden Sands, Penang
8.3
Very good
4207 verified ratings
Wonderful
2056
Very good
793
Good
612
Okay
284
Fair
201
Mediocre
121
Poor
141
Summary of reviews
Pros (+)
Cons (-)
Reviews(2)
Q&A(5)
Tips(10)
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8.2 out of 10
2066 reviews
8.9 out of 10
942 reviews
7.8 out of 10
8 reviews
8.5 out of 10
2 reviews
All reviews
The family room was great, kids really enjoyed the tent and loft beds. However, due to high traffic of guests we had to move from the family room to the normal executive rooms. The staff made it very easy for us to change rooms with no hassle. ☺️ The executive room came with a seaview and it was great. Only that the plugpoint at the desk wasn’t working and the bathroom lock wasn’t working. Overall...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
You can enjoy an appetizing breakfast, lunch, or dinner at the hotel's very own café. The in-house restaurant, Sigi’s Bar & Grill on the beach, serves Italian cuisine.
Are there any specific facilities for kids at the hotel?
The hotel offers great facilities for kids, including a kids club, indoor play area, kids' meals, kids' club, playground, and a kids splash pool area. There's also a special camping program for kids during certain times.
What are the main pros of the hotel according to guests?
Guests have praised the hotel for its super good staff service, cleanliness, and good breakfast. Many also appreciated the variety of activities available for both adults and children.
What are the main cons of the hotel according to guests?
Some guests have mentioned concerns about the cleanliness of the rooms and the taste of the food at the hotel's café. Additionally, a few guests expressed disappointment with the sea water quality and the outdated state of some facilities.
When is the best time to visit the hotel?
The hotel is a great choice for family holidays, especially during the low season in November when the hotel offers suitable facilities for both adults and children. It's also conveniently located for the night market at Ferrengi Beach and a short ride to George town.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.
Family-Friendly Facilities
The hotel offers a range of facilities for kids, including a kids' club, playground, and children's pool. Families with young children may find this particularly appealing.
Consider High and Low Seasons
Guests suggested that the hotel can get crowded during peak seasons, such as Chinese New Year. Consider visiting during off-peak times for a more peaceful experience.
Explore Nearby Attractions
The hotel's proximity to Batu Ferringhi Night Market and other local attractions makes it convenient for guests to explore the area. Plan a visit to the nearby Eden Parade for shopping and dining options.
Check for Room Upgrades
Some guests recommended requesting room upgrades, as they found the standard rooms to be a bit dated. This could enhance the overall experience, especially for longer stays.
Diverse Dining Options
While the hotel's café and restaurant received positive feedback, some guests mentioned that the breakfast area could get crowded. Consider exploring nearby dining options for a change of scenery.
Plan for Check-In Delays
During peak times, such as Chinese New Year, guests experienced long waiting times for check-in due to the high number of visitors. Consider arriving during off-peak hours to avoid potential delays.
Consider Alternative Dining
While the hotel's dining options received mixed reviews, some guests found the prices for food within the hotel to be on the higher side. Exploring nearby dining options could provide more affordable choices.
Be Mindful of Noise Levels
The hotel is known to be family-friendly, which means it can get noisy, especially around the pool area. Guests seeking a quieter environment may want to consider this aspect when booking.
Address Room Maintenance Concerns
A few guests mentioned issues with room maintenance, such as air conditioning problems and bathroom fixtures. It may be beneficial to communicate any concerns promptly to ensure a comfortable stay.
Location
111000 Batu Feringgi Beach Penang, Malaysia, Batu Ferringhi 11100
What's nearby
- Eden Parade135 yd
- Batu Ferringhi Night Market337 yd
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La Golden Sands, Penang
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $106 |
Average price (weekend night) | $127 |
When to book a room at Shangri-La Golden Sands, Penang
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Shangri-La Golden Sands, Penang
FAQs when booking at Shangri-La Golden Sands, Penang
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See most recommended stays in Batu FerringhiGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Penang Intl |
Distance to airport | 12.5 mi |