Holiday Inn Express & Suites Houston East - Baytown

The breakfast selection is great, especially the biscuits and sausage gravy. The area is clean, and there's no wait time. You can expect comfortable beds and courteous staff during your stay.

Yes, the hotel offers a kid-friendly buffet, complimentary breakfast, and a child pool, making it a great choice for families with children.

The hotel is exceptionally clean, and the staff is attentive to ensure a clean and quiet environment for all guests.

The hotel offers free parking, providing convenient and hassle-free parking facilities for guests.

The high season is in March, offering a great time to experience the hotel's great service and amenities. However, it's important to note that November is the low season.

Several guests mentioned that the elevator had a bad smell, so consider requesting a room away from the elevator to avoid any unpleasant odors.

Some guests reported issues with room amenities such as non-working refrigerators and plumbing problems. It may be helpful to check the functionality of room amenities upon check-in and report any issues to the staff promptly.

If planning a visit, consider the low season in November to potentially avoid crowds and take advantage of any seasonal discounts.

The hotel's proximity to attractions like San Jacinto Mall, Pirates Bay Water Park, and Baytown Nature Center makes it convenient for guests to explore and enjoy various activities during their stay.

While some guests praised the breakfast selection, others were disappointed with the options available. It might be helpful to inquire about the breakfast offerings at the front desk to manage expectations.

Some guests mentioned a lack of information in the rooms about how to operate certain amenities like the TV and coffee pot. Consider asking the staff for details about room features upon check-in.

Guests noted ongoing renovations and associated inconveniences such as paint smells. It may be beneficial to inquire about the status of renovations and any potential impact on the guest experience.

Guests appreciated the staff's willingness to assist, such as doing laundry for free when the washing machine broke. Inquire about special services or assistance that the hotel may offer during your stay.

Some guests reported issues with noise, including road noise and loud music from the pool area. If sensitive to noise, consider requesting a room away from potential sources of disturbance.

A few guests mentioned discrepancies between the room type booked and the room received. It's advisable to verify the room type upon check-in to ensure it aligns with the reservation.