Ideally situated at the crossroads of famous Chang An Avenue and the district of Wangfujing, Raffles Beijing Hotel is in the heart of the prestigious business and commercial districts and a few minutes from the mystical Forbidden City- historical Tiananmen Square- the Silk Market and other famous sights. It is also a short 15-minute walk from Beijing railway station and less than five minutes from Wangfujing subway station.
Free wireless throughout the hotel. Free bottles of water.
Location, staff and facilities were super.
Very comfortable hotel, excellent staff. We enjoyed the great quality of the rooms and the cocktail bar
The sushi restaurant
awesome location, great ambience, great service
The location of the hotel close to the forbidden city and Tianmen Square as well as to exquisite shopping malls makes is an excellent choice for tourists, but the equipment of the business rooms and the attentive staff also makes a stay as a business traveller comfortable
I brought my own laptop and benefitted from the wireless acess in the hotel rooms which was free. But the prices of the services offered by the business center and in the executive lounge (prices for copying, use of internet) are totally out of proportion.
Location and ease of getting around main tourist spots, good service and attentive staff.
The ambassor was very helpful in sorting out places to go and problems with myroom
They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing.
We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing
The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel