Beilngries Hotels

Nothing good Very cold room. No towel, no soap, mould everywhere especially in the bathroom. No credi card accepted. Very poor internet connection. The swimpool exist but is out of order. The receptionist didn't check booking reservation. No car parking. You have to arrange by yourself.

The room was basic and very cold, The decoration was poor with cracks in the wall and plaster missing. The shower fittings needed repair. The hotel supplied tea towel sized towels were totally inadequate for taking a shower. No soap supplied. Very poor value for money. The staff had very poor english, which is unusual in my experience. They had a very good grip of asking for their money and insisting on cash payment only! The breakfast consisted of dry rolls and coffee. If you wanted tea or anything else you had to go down to the kitchen and ask for it. Service was slow or non-existent! The evening meal food was okay but very expensive and the service slow. All in all a rip-off!

Frau Schuster was very sweet and helpful They gave my room away at 22.00 and the reservation said that we had the room until 23.00, so we had to stay in alternative room without bath.

The hotel was very convenient for us as we were travelling between Munich and Nuremberg. The room was a good size and beds were comfortable. Staff were pleasant and friendly and could speak good english too! There was a very slight strange smell about the place! It was possibly a dampness or may have been stale smoke. It was noticable in the room too, and in the morning I was more aware of having smelled it all night long. The room was a non smoking room, but due to the age of the building, and the oak beams in the room, it could be that they had kept the smell of previous smoke. My husband didnt notice anything, so it might just have been me!

The hotel has won awards for its food which was very good and that is what we enjoyed most. The location was remote - a long way from Kipfenberg where we thought it was located. The staff had a poor grasp of English and it seemed to us that they were not geared up to the international market.

The breakfast. Rich and the owner asked us what else we need except for what's on the table. Small parking

The peacefullness of the environment and the hotel itself. The nature surrounding the hotel is beautiful.

The staff was very friendly, the food was fine - everything was just fine.