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Helpful staff. Simple neat and clean rooms. Nothing. A list or recommended nearby eating places would be useful.
The excellent location over Lake Maggiore
Location, service and food. Showers in the rooms are horrendous - water pressure is terribly weak and shower heads located too low on the wall.
Very nice hotel just beside the lake. Restaurant excellent. Hotel staff are very friendly and helpuful. Road just beside was little bit noisy during the night, but it is because we opened the window, if we hadclosed the double window, we should not have felt like this.
Staff were extremely helpful and the lakeside view was beautiful. We enjoyed the restaurant breakfasts with outdoor seating by the lake. The triple room was perfect for our family and was almost like 2 separate rooms. The air conditioning was very weak and did not cool off the room. We had to request an additional fan from downstairs.
attentive staff.Excellent lake views.Good public transport connections.Small Private beach. Adjacent road traffic noise.( Not Hotels fault )High food and bar prices.
Excellent position on the lake. Staff were very courteous and interested in their guests. The quality of food was very good. No
Nothing. We got to the hotel and our rooms were not how they looked on the site. Everything was worn down and grungy looking. As I stated, the hotel was run down and grungy looking. Water in bathrooms were running and would not stop. We had booked two triple rooms and one was so small you could barely walk around the bed. We asked the reception about it and she was very unhelpful and rude. We left the hotel and went to a neighboring hotel.
The staff was very nice, the children loved the room, the dinner with the music was very pleasant. I think that the breakfast was not good enought. They really have to encrease the buffet with difrents tipes of bread, cheese , fruits, and juice. The milk, coffee and juice from machine were not good at all.
view of lake maggiore bit old fashioned
Great location, good size rooms, friendly staff and good restaurant. Lovely view of the lake from our bedroom. Some traffic noise from road.
The hotel were able to change our room to one with a balcony with a lake view as we had requested on the Booking. The fact that the staff spoke to us in German rather than Italian or English.
Location next to Lake Maggiore and gardens. Poor response to faults ie plug in bath not sealing & TV channels not working.
Nice hotel - Good location - Fantastic view from the pool - The food in the restaurant was dissapointing,
Have stayed in many other Stresa Hotels ,this is the best by far..at a price The rooms do not have tea & coffee
It was wonderful to experience a few days of grand "belle epoche" style. The staff was friendly and helpful, and we had a nice stay. I wish the lighting in the bedrooms was better for reading. The bedside lights are not great for reading. Since it was raining for most of our stay, this was important.
all was excellent No
Incredible view of the lake and mountains. Great locatio in Stressa. Absolutely one of the best in Italy.
Our stay was wonderful! We were upgraded to a gorgeous room overlooking the lake, however, all the rooms looked superb. We were a very short walk to the city center and could see the islands on the lake from our balcony. The boats to the islands were also close by. The staff at the hotel were more than outstanding and when our car broke down they completely took charge and helped us get a new car. We had a great facial and massage in their lovely spa. I couldn't say enough about this great hotel. It was a fabulous and I can understand why Ernest Hemingway wrote about it in "Farewell to Arms". The perfect start to our Italian vacation.
a truly "Grand" hotel, very spectacular museum-like design, full of artefacts and ambiance. Restaurant rather expensive but very good, staff helpful and efficient. Close to Stresa beaches, shops and restaurants I think it is applicable to all the most expensive and renouned hotels on the Stresa promenade. Lake - facing rooms are exposed to the noise from the road (which isn't very busy, but an occasional bike makes quite a sound) and those garden-facing -a train which is not quite close but the noise reverberates from the mountains, so we chose to sleep with the door closed and the air conditioning switched on on the last day. These are however minor problems compared to the grandeur of the experience.
Comfortable room.Good location.Attentive staff.A very good staging place to make day visit to other lakes. None.
The hotel has an unique and wonderful atmosphere. The room was very comfortable, clean and beauifully decorated. The staff (both in the reception and the staff in the restaurant) was extraordinary friendly and helpful. The food and service was excellent. The spa facility had a sauna and steamroom which looked very nice but was unfortunately turned off for most of the time so was not able to use it - which is a shame as the spa is very nice. The pool was open though.
We enjoyed the location, the scenery, the people, and food of the area. The hotel was centrally located and open at the time we were visiting.
The decor is wonderful, location for the lake & town are excellent. I booked for October by mistake, but the reception staff were very understanding when we arrived a month earlier in September! They gave us one of the best rooms with big veranda, but one of our dogs got on to the stain glass room. It was a talking point of our stay! The price was fair for the quirkiness, but the full price is quick high.
This hotel is 1st Class!
Beautiful design and internal fittings. Views of lake and mountains superb.
The staff was very friendly and helpful. We had a great view over the lake and the hotel was in an excellent position.
the view ,kind personel a bit expensive
I liked the location of the hotel, the helpfulness of the staff, the breakfast and the room. I didn't love the location of the room in terms of a limited view.
Isola Bella+Isola Madre.The old part of Streza.Visiting the north part of Lago Maggiore A small room under the roof-hot! no A/C during our stay.
Location is excellent, the pool and garden are great. The restaurant - too many not-so-effective waiters, average food.
Good location, nice staff, good food, good parking facilities, garage. The bed was too small!
The hotel was impressive and very well maintained with a fine swimming pool. A good location in Stresa. The hotel was very good but I have the following comments: the room was very small but still comfortable there did not appear to be any bar service in the pool area - it would have been good to have the opportunity to have a cold drink (delivered)whilst enjoying the pool facilities
Situation beside lake, with view fron window and balcony. Price of breakfast.
The hotel felt very traditional and grand. the decor was fantastic and the facilities excellent. Would have liked tea and coffee in the room
The staff were helpful and friendly. The room had a great view of the lake and the breakfast was very good
I was there so short time, so i cannot tell
I like the location and the vue over the see. Yes that the room vas very smal
the staff at this hotel were wonderful especially Angela the receptionist who was a mine of info the room couldnt have been better fab views very clean breakfast each morning great a five star experience we will be returning a s a p
Excellent hotel wonderful view.,nice!!
The reception staff were friendly, efficient and helpful. The restaurant staff run a very impressive facility to a high standard, The view from my room was wonderfull and breathtaking and will remain the abiding image of our holiday. The room cleaning staff were very helpfull and work hard in keeping the rooms fresh and clean. Yes, the cost of using the Internet facility is the most expensive I have ever seen anywhere in the world. It is disgracefully slow and in my opinion borders upon being unusable.Twenty Euros for one hour is disgusting!! Either the Hotel or Swisscom are ripping off the Hotel patrons outrageously. It leaves a lasting bad memory of an otherwise very good hotel.
Swimming Pools very good, breakfast good, gardens lovely. Drinks in the bar very expensive - charged 7.50 Euro's per day for parking when street parking plentiful outside
swimming pool and related facilities
Wonderful location on the lake front, surrounded by mountains. Next to the boat stop for easy access. Food at the hotel restaurant was excellent, would recommend half board as local restaurants were dissapointing unless you go further afield. Staff were always friendly and helpful. The single room, had a good lake/mountain view and was well appointed, with a balcony too.
Superb location & lakeside facilities. Very well placed for the town and for boat excursions. Daily invasion of couch parties - 9 coaches one night! We do not expect or wish evening entertainment in a luxury hotel but it would have been nice to have a pianist playing the usual pleasant background music.Private guests in the minority. Junior suite was disappointing - rather an 'attic conversion style'
The setting was marvellous and the rooms were wonderful. The price of breakfast was extortionate a family of 5 is not going to pay £25 per head.
Impressive hotel in a superb location. Spacious room with large bathroom. Excellent indoor and outdoor swimming pools with towels(although thin) provided. Next to ferry that goes to different islands and towns. The breakfast at 25 euros was too expensive, we ate breakfast around the corner in a little cafe. It would have been nice to have more information on the hotel restaurants, bars, opening times, prices etc in the room information pack, we just had a room service menu.
Excellent breakfast choice and lovely views of the lake. Swimming pool Guests were a bit lost with all the conference guests taking priority
Location, layout, size Hotel charged for bigger room which was the only possible when I booked thru Booking Com. And gave me a smaller room of cheaper category! They shoul have given a refund of 60-70 €?
Spacious hotel, well decorated,good evening meals various and abbandant.
Location in Stresa
friendly staff who spoke English only buffet dinner available. No wine in the minibar. Pool outside and you had to cross the road with heavy traffic to get there.
Nice hotel, not overwhelmingly luxurious, or large, just right for our taste. True 4 stars and in off season good value for money. Probably the most enjoyable in a trip that took us from Italy through Switzerland, Germany and France. Street noise as we were offered lake view room, but the heat in the room to high and we slept with the window open.
It was great. I would return. Perfect location, modern, and clean. Pool is across the street and right on the lake (better since you are in Stresa). They accomodated a family of three with an upgrade to a junior suite -- making sleeping arrangements comfortable for our adult son. It's hard to find a room for 3 with comfort!
Location and view to lake
A very nice and supporting atmosphere, caring staff, they even run to the railway station to bring you the left colledge ring. Bath, brilliant view to the lake. -
Near the train station, breakfast, and could walk most places Front desk employees when in the concierge services could be more helpful and answer questions in greater detail, especially if a traveller is new to the area and new to Europe's transportation modes.
Everything there is excellent; the lake view, restaurant and rooms Not a thing
The hotel atmosphere.
I liked the location of the hotel on the shore of Lake Maggiore with the view of the Borromean Islands front and center. The furnishings and finishes in the hotel were excellent. The staff was very courteous and helpful. The bath was cramped although it included a toilet, bidet, double sinks, shower and jacuzzi tub. The room was not spacious either but the furnishings were very nice.
The care and attention of the dining room staff, the ambience, the excellent service of the shuttle bus drivers. Rather poor pool service. I.E. they seemed to decide whether anyone would use the pool rather than the customer. We had to collect own mattresses and towels after exploring under hotel. The request to reception for help was answered by "immediately" which never came. Admittedly the weather was doubtful but still felt we should be able to use pool if we wanted too.
Excellent, no problems at all. Price could be lower for multiple nights.
the luxury, the decor and the amazing views of lake maggiore nothing i did not like.
being welcomed by professionals; great assistance and service; wonderful food; comfort; spa-massages swimming pool area too noisy due to nearby busy road, unfortunately this cannot be changed... They have a nice tennis court, but it is abandoned, a real pity.
Smart, professional staff and relaxed, friendly atmosphere.
The hotel decor was fabulous. The restaurant and bar staff very friendly. The beds were a bit on the hard side.
The hotel had a warm ,comfortable atmosphere and the staff were professional yet friendly.they accomodated our needs very well..nothing was too much trouble.dining room was excellent.room 105 stunning view The swimming pool is outdoor,i cant remember noting that beforehand.there was some confusion with booking appointments for facials etc.we would have liked the courtesy car to have run more frequently at peak times but were happy that there was a service.these are very minor comments!
Excellent hotel staff and srevice all around. Typical of Europe rooms were small,not like viewed on website.We did not get the class/level of rooms we paid for with no remedy from the hotel,this was a real dissappointment.
I absolutely loved the view of Isola Bella and Isola Pescatori. It has the best view of any hotel in that region! Gorgeous! Didn't eat breakfast in hotel...to expensive! I'm sure it was good though.It would be great if they offered a continental breakfast for lighter eaters that was included in the room price,
La situation au bord du lac, le buffet du petit déjeuner, l'ambiance générale. The mattresses and pillows were much too hard! Internet service should be included in this category of hotel.
the water in the swimmingpool was to cold
The hotel was indeed in a splendid location; our room had a lakeside view which was quite stunning. The service and attention at the reception was first class, the pool and the sun terrace were lovely. We were astonished that during dinner Italian radio was the source of musical entertainment - not at all what you would expect in an hotel of this category. It seemed to cause consternation when we asked for the volume to be lowered as the speakers were right above our heads!
The view. The menu items available in the main dining room.
The lake view breakfast was expensive and the choice poor for this money.May be it's because it is now the end of season .
Lovely hotel, location fantastic, large rooms and staff helpful
The room Dining.- Food value/quality does not match hotel emitities
the room was very nice, staff friendly,the location directly on the lac, breakfast,the coffee not good,
Fantastic Hotel! Everything was very nice. We had a family of five and were given two adjoining rooms with views of the lake. Be aware that not everything is included in the room rate. We had to pay extra for breakfast, our pet and parking. It was worth it and we weren't surprised.
The lake location was wonderful and the staff was excellent. We booked for one night, stayed for 3. We didn't like, .......that we had to leave!!
Location to Stresa was good The Matre de in the restaurant was a very arrogant man
Good location. Near Stresa center. Near lae.
Location was very good, Parking was good and free, Staff was very helpful. The food in the resturant could have been much better!
the fact that it was a family run hotel and the family were there
Room with terrace and view on the lake and the mountains was superb. Breakfast was great and plentiful. Staff and decor are very classy and the hotel is 5 minutes from the railway station by taxi. Everything was great. Stay too short.
All the staff were very helpful and the Hotel was decorated with excellent paintings The choice and standard of food did not come up to the high standards of this fine hotel
The air conditioning was not on when we arrived and our room felt quite cold and damp. After speaking to the management, we were given a fire and the air conditioning was eventually turned on throughout the hotel
Good value for Money, nicely kept hotel and facilities
Staff were great - many of whom spoke English. Room was large, airy, bright, very clean. Excellent location in Stresa, & easy to park car. They have a open air panoramic roof top - the view from there is stunning. The lobby area is great as there are a few different places to sit and each has different feel. Breakfast typical continental menu and nice. Great Hotel! Our room had a balcony with a sideways view of the lake which was still OK, but not as nice as a full front-on view. But nothing else to complain about at all, and positive points far outweigh this one negative point. If booking, ask for full front facing view, and ask for room on 3rd or 4th floor - best place for good views. Some rooms on lower floors are overlooked and view restricted.
The views were fantastic and was quiet and peaceful, the short walk to town made an enjoyable evening stroll
Panoramic view from room and terrace were outstanding. The hotel is small and well appointed in a contemporary style. I look forward to my next stay.
Please write at least 15 words
Hotel Bel Sit, Easy to find on the lake edge of lake Maggiore,Rooms and Hotel are immaculantly presented and very comfortable,Staff and Management are very friendly and Helpful,Hotel although on the road side it has very good under building parking and is quiet, We would certainly return if we are in the area again, well worth recommending. No complaints or dislikes
We were upgraded to a suite and it was excellent - large and comfortable with large balcony directly overlooking the lake - but even the lake front doubles had their own balconies and access to the private swimming dock for the hotel. We did a five-hotel swing through the lakes area and this was by far the nicest hotel.
we got a suite for a very good price: 2 nights, 3 persons for 340€! The suite was very nice. It's directly at Lago maggiore --> we enjoyed very much swimming.
The staff were helpful and friendly. Dining room staff exceptional. The room was well appointed.
Location No shower, tub only. Will not return because of this issue.
Excellent location, brilliant view from the balcony, big comfy bed, possibly the nicest room I've ever stayed in. None at all.
peace and clean ´tomatoes and vegetables at morningpuffe
Hotel Astoria overlooks the Lago Magiore. The room comfort and service fall short for 4*s. The room comfort and service fall short for 4*s.
A beautiful hotel, very central, overlooking the lake. Excellent facilities and very helpful staff.
Location simply cannot be beat! Hotel beautifully located on shorefront Lake Maggiore, and within short walk Laveno town center and waterfront. Stayed here for a weekend amidst business trip. Had a fantastic break, definitely made the right choice place to stay. Junior suite is spacious room with balcony above the lake. Owners helpful and friendly to someone who is not good at italian language. The dinners are excellent! Great chef, great fresh local fare and seafood. Had an all-round wonderful and peaceful weekend. Not something I did not like: but my response to other reviewers that indicated the rooms are small. Standard rooms do look small (simple standard european basic rooms). However, the Junior Suites are very spacious, comfortable, most have balconies, and, they only cost a few more euro... Do youself a favor, book ahead, and get a junior suite.
the view was amazing and very close to the town of Laveno, the room was pleasant and clean.
Apart from slight difficulties with the Internet our stay was really enjoyable. I will remember the sound of waves and beautiful veiw from the window. All lake destinations and attractions are easilly accessable, espetially if you travel with a car. Friendly staff, atmospheric restaurant Some difficulties with the Internet link. After the refurbishment of the upper terrace it's going to look nicer, now it spoils the first impression.
Upgraded to a junior suire Poor breakfasts and extremely slow service at dinner.Inconvenient parking.
We didn't like anything, especially the cockroach in our bedroom. The decor was dirty and out dated, the balcony was falling to bits, when I stepped out of the shower or used the toilet anybody on the lake could have looked into the bathroom as there wasn't a curtain or blind at the window! The man who served breakfast was downright rude and ignorant!
friendly staff, excellent food, swimming pool not a lot of obvious information about the locality and services available in the hotel.
courtesy of staff, availability of parking space, closeness to centre, free swimming pool in hotel next door. two separate mattress in the double bed, too complicated heating and cooling system (we had to sleep with open windows because too hot and unable to decipher the thingie on the wall)
Very friendly staff and a very elegant hotel! We loved it! No complaints whatsoever
Hotel staff was great. Friendly and service oriented. We had a nice room with big balcony. Restaurant Diner was based on menu's. With small children we prefer a la cart. Swimming pool water was way too cold but nice pool.
The Hotel was beautiful and relaxing, Staff were very friendly. We were upgraded to a room with a view and terrace, which made it excellent value for money. For a 4 star hotel I would have preferred proper hand towels not thin ones offered. Also a box of tissues not a little packet in box. Offer of Sauna, Jacuzzi etc was not included in the price, we would of had to pay extra.
Staff are very helpful and efficient. The hotel and grounds are very well kept and clean and the pool area is beautiful. The food is mediocre and rather over priced and it would be nice to have a bar service at the pool.
Spacious room and stylish. The food at the restaurant needs really to be improved.
High class hotel, polite stuff. Restaurant for mainly customers with half board. Cost of dinner not visible anywhere.
Great Staff and Facilities - particularly the pool.