Pros (+) Room a bit dated looking but spacious clean and comfortable. Pool and hot tubs were wonderful treats and why we choose here.
2 stars
Shilo Inn Suites Hotel - Bend
Photos of Shilo Inn Suites Hotel - Bend
Overview
Shilo Inns is located in gorgeous Bend, Oregon, a beloved city known for its wilderness. The privately owned hotel sits on the scenic Deschutes River. This comfortable, full-service hotel is a great value for families, hikers, skiers and guests visiting on business. With 151 modern rooms, Shilo Inn Suites of Bend is a full-service hotel, perfect for guests visiting for work or vacation. Guests can choose their rooms from deluxe, spacious, king-size suites with beautiful views of the Deschutes river and a kitchen to simpler spaces perfect for anyone visiting to explore the great outdoors. A few amenities that make visitors feel welcome are a business center, fitness center, free parking, high-speed WiFi, conference and group spaces, a hot tub, laundry services, banquet facilities, a pool, and in-house restaurants. Even better, Shilo Inn is a family-friendly hotel; kids under 18 may stay for free and dogs are welcome with a small fee.
There are many outdoor activities located in Bend near the Shilo Inn for guests who venture out of their comfortable rooms, like skiing at Mt. Bachelor or playing a round of golf. Visitors to Bend, Oregon also like to stop by the High Desert Museum, Newberry National Volcanic Monument, Tumalo Falls, Sparks Lake, Pilot Butte State Scenic Viewpoint, Lava Lands Visitor Center, Drake Park, Lava River Cave, Deschutes National Forest and many more outdoor activities.
For visitors who want to take a break from the outdoor life or sightseeing, Bend offers many lovely restaurants, breweries and distilleries. Visitors may stop by the famous Deschutes Brewery for a beer, sip a glass of wine at Naked Winery, then end the night with a delicious meal at The Well Traveled Fork.
Latest deals for Shilo Inn Suites Hotel - Bend
Queen room
King room
Standard room
Executive room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Shilo Inn Suites Hotel - Bend
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Airport shuttle
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Kitchen
- Refrigerator
- Kitchen/Kitchenette
- Coffee machine
- Microwave
Pool and spa
- Sauna
- Hot tub
- Indoor pool
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
Parking and transportation
- Parking
- Airport shuttle
Laundry
- Laundry facilities
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Shilo Inn Suites Hotel - Bend
6.3
Okay
1097 verified ratings
Wonderful
268
Very good
122
Good
167
Okay
100
Fair
112
Mediocre
94
Poor
234
Summary of reviews
Guests say
Guests appreciated the hotel's location and amenities like the pool and breakfast, but many were disappointed with the cleanliness of the rooms and the service, citing issues such as dirty carpets, outdated decor, and problems with check-in. Overall, while the setting and some staff were praised, the hotel needs significant improvements in maintenance and customer service.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
6.3 out of 10
4 reviews
7.1 out of 10
36 reviews
All reviews
Pros (+) The view of the river was nice and the location of the hotel was great.
Cons (-) We were not able to check into our room until 8 pm when stated check in is 4 pm. The staff stated this was due to house keepers not showing up, however this is a common occurrence on reviews (wish I w...
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Cons (-) Room smelled of old smoke.
Pros (+) I loved the size of the room, the river access from the porch, and the fireplace. Shilo Inn was excellent for the price!
Pros (+) Very comfortable and friendly staff.
Cons (-) I loved the large room, breakfast and appeal.
Pros (+) 1) Breakfast is reasonable 2) Indoor and outdoor pools, and indoor jacuzzis
Cons (-) 1) Specifically got and paid for a room with an extra sofa bed, but despite a handful of calls to the front desk, we couldn't get the sofa bed made up! 2) Randomly, of the four nights, the room was no...
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Pros (+) Large suite for the price and the indoor pool open until 2300.
Cons (-) The entire suite that we stayed in had not been updated in the last 30 years. Old carpet and upholstery on the furniture. The toilet looked like a tiny spaceship, and the tv was a big cube that was on...
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Pros (+) I liked that it was conveniently located and no road noise. Breakfast is provided, but runs out of food quickly and doesn't get replenished in a timely manner.
Cons (-) There doesn't seem to be any sort of housekeeping checklist. Found a dog turd under my bed, lampshades askew, missing lightbulbs, items from previous guests left behind in room, 1.5 pillows per person...
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Pros (+) Pool & spas & saunas & steam room were the best!! The breakfast brunch could be a little better. Need Real fresh juice & fresh fruits. Added tea selections & bacon to go with the sausage's.
Pros (+) The hotel was a little outdated, but the room was huge and very comfortable. We really enjoyed relaxing in the hot tub to warm up after rafting the cold Deschutes. The staff was very helpful and frien...
Cons (-) The complimentary breakfast wasn't great. All of the hot food was cold, so we went somewhere else for breakfast. But the room was such a great value, we didn't really mind.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities does the hotel offer?
The hotel offers a variety of amenities including a business center, fitness center, free parking, high-speed WiFi, conference and group spaces, a hot tub, laundry services, banquet facilities, a pool, and in-house restaurants.
What outdoor activities are available near the hotel?
Guests can enjoy outdoor activities such as skiing at Mt. Bachelor, playing golf, and visiting nearby attractions like the High Desert Museum, Newberry National Volcanic Monument, Tumalo Falls, and more.
What can guests expect from the hotel's customer service?
Guests can expect accommodating and helpful staff, as well as a family-friendly environment where kids under 18 stay for free and dogs are welcome with a small fee.
How is the cleanliness of the hotel rooms?
While some guests have mentioned concerns about room cleanliness, the hotel offers a range of room options from deluxe suites with beautiful views of the Deschutes river to simpler spaces perfect for anyone visiting to explore the great outdoors.
When is the best time to visit the hotel?
The high season for the hotel is in June, making it an ideal time for guests to enjoy the beautiful views of the Deschutes River and the various outdoor activities in the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a River View Room
Guests recommend choosing a room with a view of the Deschutes River for a more enjoyable stay.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, this could be a convenient option.
Check Room Cleanliness
Some guests reported issues with room cleanliness, particularly with carpets and bathrooms, so it's advisable to check the room upon arrival.
Explore Nearby Outdoor Activities
Take advantage of the hotel's proximity to outdoor attractions like skiing at Mt. Bachelor and visiting Tumalo Falls for a memorable experience.
Verify Room Amenities
Some guests mentioned missing amenities such as coffee makers and glasses, so it's recommended to verify the availability of essential items in the room.
Visit Nearby Attractions
The hotel's location near attractions like Drake Park and Deschutes Brewery offers opportunities for leisure and exploration.
Be Mindful of Check-in and Cleaning Times
Several guests experienced delays in room readiness and cleaning, so it's advisable to confirm check-in and cleaning times to manage expectations.
Consider Alternative Dining Options
While the hotel has in-house restaurants, guests also recommend exploring the nearby restaurants, breweries, and distilleries for a diverse dining experience.
Inquire About Room Maintenance
Some guests encountered issues with room facilities such as TVs and air conditioning, so it's advisable to inquire about the maintenance of these amenities.
Check for Special Offers
The hotel offers various services and amenities, including an indoor pool, sauna, and fitness center, so it's worth checking for any special offers or packages during your stay.
Location
3105 O. B. Riley Rd, Bend, OR 97703
What's nearby
- Downing Building1.5 mi
- B. A. and Ruth Stover House1.6 mi
- O'Kane Building1.6 mi
- Drake Park1.7 mi
- Tower Theater1.7 mi
- Pilot Butte State Park1.8 mi
- Old Bend High School1.8 mi
- Deschutes County Library1.8 mi
- Thomas McCann House1.9 mi
- Trinity Episcopal Church1.9 mi
- Old Mill District2.5 mi
- Hayden Homes Amphitheater2.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shilo Inn Suites Hotel - Bend
Low season | January |
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High season | June |
Average price (weeknight) | $153 |
Average price (weekend night) | $117 |
When to book a room at Shilo Inn Suites Hotel - Bend
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.5 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Bend/Redmond |
Distance to airport | 14.2 mi |
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