Shilo Inn Suites Hotel - Bend

Best Pool

Cons: Read hair receptionist was rude first time, then she was better.

Pros: The swimming pools were nice, hot tubs were not as clean as I would like.

Cons: We were suppose to be able to check in at 4 pm. It was 7 pm before our room was clean. The ladies at the desk were nice but they couldn't do anything about housekeeping not having the rooms ...

Pros: Second Room Change was a King with in room jacuzzi.

Cons: 3 Room Changes First...Dirty. No Soap, Glasses and smelled of 'old' Second Room. Ok. But changed for extra night. Third Room. Dirty,Old, Noisy

Cons: we only had 2 towels for 3 pepple 1 wash cloth. no beding for couch bed. nor extra pillow.

Cons: Breakfast , didn't have much verity . Needs to have more fruits.

Didn't Live Up

Pros: 1) Breakfast is reasonable 2) Indoor and outdoor pools, and indoor jacuzzis

Cons: 1) Specifically got and paid for a room with an extra sofa bed, but despite a handful of calls to the front desk, we couldn't get the sofa bed made up! 2) Randomly, of the four nights, the room was not made one day and new towels weren't provided another night.