Pros: Overall quick, courteous out and in, car was new and clean, ran well
Cons: Couldn't find how to adjust steering wheel or outside mirrors, no manual in car
Dec 16 2016
Front wheel drive
Pros: My Ford Focus handled the snow covered mountain roads without once slipping or sliding. Excellent tires and I was impressed with the vehicles handling in rather poor road conditions ... record snow eve t!
Oct 19 2015
Pros: price, people at pickup site were friendly and helpful
Cons: Drop off there was a lack of direction to area that private vehicles could wait for those dropping off rental cars.
Jan 15 2016
Cons: Over charged my card by $26.00 for a one day rental
Sep 23 2016
Pros: Nice car. Easy to pick up.
Cons: Car smelled like smoke
Jan 13 2017
Cons: See my prior written statement. My final bill was double than what I was quoted and no explanation as to why. I didn't get a printed receipt just a transaction on my credit card. I travel frequently and rent cars frequently and now I will be hesitant on booking with Budget knowing that the cost is almost double than what you are quoted.
Pros: Enterprise made the pickup and drop off so quick and easy. Then they called me the next day to ensure the car was performing satisfactorily. I'll rent from them again
Nov 28 2016
Pros: Easy pick-up and drop-off, free upgrade to an awesome four wheel drive pick-up truck, which is great for the area if you want to get into the back-country. Also had snow one night and felt very comfortable in this vehicle. Much more reasonable than the airport rentals.
Nov 14 2016
Great customer service. Car not cleaned before ren
Pros: The customer service, ease of pickup and drop off was excellent. Very happy with the transactions! No hard upselling and we were in and out within 5 minutes. Small airport and no wait time in line to pick up. Drop off was during early hours and we only needed to park the car and put the keys into a drop box. VERY HAPPY with ease of renting/customerservice/ease of drop off.
Cons: Car had not been cleaned at all before our renting it. Dash had soda spill and was sticky. Seats were marked up and had crumbs all over the back seats. Inside window was so dirty, we at first ran the defrost because it was just fogging up. Outside was dusty.
Sonata didn't have fabulous pickup and at the seats weren't terribly comfortable. This doesn't reflect on Enterprise, just the actual make/model of the car.
Pros: I had a Toyota Corolla - ?"S" = good handling, I liked the monitor that showed the "area in the reverse mode" - and it maneuvered well in the turns and backing up.
Comfort when driving - very pleased!