Bettei Haruki

The hotel offers an exceptional dining experience with Kaiseki menu showcasing regional specialties to Kyushu. The staff is very polite and the meals are amazing, including the shabu-shabu & sukiyaki with wagyu. The hotel also provides cold beverages in the fridge for guests to enjoy after using the onsen.

The hotel provides both in-room onsen and a larger private onsen on the premises. Guests can expect a cozy and fantastic hot spring experience. The private onsen offers lovely, spacious, and relaxing baths.

The hotel's customer service is excellent, with staff being very accommodating of variable check-in and checkout times. The staff is friendly, speaks good English, and always wears a smile, providing an attentive and kind service.

The hotel offers a lovely traditional Japanese experience with Tatami and western style sitting areas. The futons are very comfortable, and the hotel provides a private onsen in the room, creating a cozy and warm atmosphere for a memorable stay.

The high season at the hotel is in December, offering a great opportunity to enjoy the cozy and warm private onsen baths during the winter holiday. Additionally, the hotel is about a 20-minute walk from the center of the he'll onsen, providing a lovely experience.

Consider booking a room with an in-room onsen for a cozy and convenient hot spring experience.

Take advantage of the hotel's proximity to various hot springs, such as Hyotan Onsen and Kannawa Onsen, for a diverse bathing experience.

If available, opt for the half-board option to enjoy delicious dinners and breakfasts at the hotel, as recommended by previous guests.

If language is a concern, request assistance from English-speaking staff who have been praised for their hospitality and communication skills.

Inquire about the availability of rooms with private onsens, as guests have enjoyed the privacy and ambiance of these facilities.

Be aware that some guests have noted a smell from the onsen water, so consider this factor if you are sensitive to odors.

The hotel's location offers a peaceful setting near a stream, but it's also within walking distance of attractions like the Hells and traditional bamboo crafts center.

Some guests have mentioned issues with room amenities, such as small in-room onsens and noise in certain rooms, so consider these factors when choosing a room.

Embrace the traditional Japanese ryokan experience offered by the hotel, including tatami flooring, futons, and Kaiseki menu showcasing regional specialties.

If staying during warmer months, be prepared for the possibility of mosquitoes in the room and take necessary precautions.