Da Noi Due

The pool and the view were very nice. Breakfast was okayish, but only the basics and no eggs.

The room was in the basement of the owner and therefore had the smell and dampness of a basement.  We had some issues with the host that were very frustrating and made us feel very uncomfortable.  Our flight was delayed due to bad weather. We informed the host about our delay and when we arrived at the airport in Bergamo (around 11 pm) and managed to contact the host after a few desperate calls, I was told that Filippo who had to greet us couldn't wait for us and that he had been waiting in the house since 9 pm because he didn't receive our messages (We informed the host via booking and Filippo via text about the delayed flight the moment we knew!) The lady on the phone was pushing me to call him and beg him to wait for us. We ran and hurried to the house with our rental car and what did we found? The 18-year old Filippo was chilling with his friends on the sofa and was in no rush at all to leave the house. We were told that because we arrived around 12 pm we now had to pay 35 Euros (Initially we were told that after 6 pm its 15 Euros) The way we were made to run to the house and forced to beg a boy to wait for us so that we didn’t have to sleep in the car, is plain rude and unprofessional. Dear hosts, if you cannot handle situations like that you should not have a bed and breakfast!  Moreover, hidden fees like the late check-in that magically increased from 15 Euros to 35 Euros and to rent towels for 5 Euros each is not ok! We travel very frequently and give great reviews, but for all those reasons that made us feel stressed and ripped off, we cannot recommend this stay to anyone!