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Inexpensive The staff is rude. I had a poor experience with a front desk staff Nov 21, 2015. Her name is Julia. The staff has hair over their badges so their name is not revealed. I ask her her name.
Location, size of room, amenities Bed sheets were light. Should have included heavier covers.
Great service. Breakfast buffet was excellent. Room was nice.
Thanks for the great deal
I liked the comfortable large bed, the room deified media console and the bathroom. The hotel hadn't received my booking information 30 minutes after receiving my confirmation. The desk understood and got us the room we requested.
Bed and room
The shuttle drivers where caring, charismatic and comforting. There is one who's last name is Abdullah that caters to his riders and make your short trip a ball.
Loved there room and all of the complimentary items. Really a great place overall. The breakfast was about $20 for a buffet... However it was delicious
Room was clean and comfortable. Staff were great. Good job
The hospitality was great. Friendly staff willing to assist, especially when we had adapter issues. Shuttle bus always on-time.
Due to construction traffic, did not arrive at Dulles until 2:30 a.m. Sunday morning and needed to be at airport for flight to Mexico (via Houston) at 6:00 a.m., so I never checked in. Tried to cancel this reservation and was not successful. Because of this difficulty, I will never use Kayak again. Gloria Tadlock
Location was good, close to DC . Friendly staff Never told us that Hotel was under construction when we reserved our rooms. Noisy equipment the hole time. Suppose to be a pool and spa. No spa on the property. Very disappointed.
The staff were pleasant even though not truthful No information in regards to construction. Upon arrival were told by staff that the construction was Monday thru Friday only ~ NOT! We stayed on the third floor just below a floor being renovated so you heard the saws, hammering, the sanding. And on our floor the construction workers had traced white texturing mud thru the carpets. We had smoking on a non_smoking floor, loud drunk men right across from my room. With my parents down the hallway...a woman alone with two small children this was not a safe place. We would have gone else were but our rooms were charged to my dads card prior to their arrival a day earlier.
Great staff, good breakfast Beds too hard but I guess that is expected. When you have an airbed it is difficult to get used to a hard mattress 8^)
You staff at the front desk at check in was wonderful.
You r great
The staff was extremely knowledgeable about the area. The management and front desk personnel were equally courteous and helpful. The facility was spotless. The complimentary breakfast was plentiful and had a lot from which to choose. Located in a clean, safe area with little, if any, traffic congestion. The carpet was freshly cleaned. There was nothing about the staff or the facility that was negative.
Breakfast layout of the room
Very friendly and knowledgeable staff, nice & quiet, rooms quite inexpensive for quality/size/location
Clean hotel with a friendly staff. I had a great stay.
The staff was wonderful and very helpful!! It was clean, the breakfast was good, and it is near a lot of great restaurants, not too far from DC, and near some great shopping and historical sites.
Lobby and front entrance is good Room, Refrigerator is not working they replaced but still it didnt work. No expecting this from 4 start hotel.
Concierge lounge was nice, though the decor is 1970's burn orange. Staff member in lounge was excellent. The gym was very nice. They carried Pepsi products! I like Hilton properties. Not close to public transportation. TV service inconsistent- frequent 'no signal' messages during the 90 min I tried to watch. Very 1970's decor and layout- needs updating.
I liked the bed I can't believe a major hotel chain is still charging for internet in 2015.
Close to the airport. Shuttle goes every 30 min Nothing. Reasonably priced for one night layover in Washington
Satalite tv didnt work. No breakfast. Pool closes too early. Room is hot. No fridge no microwave. No stamps to mail things. Everything was horrible. Tv sucked pool closed to early no free breakfast no kid friendly place to eat. No stamps no fridge no microwave.
Friendly and helpful staff . Free wifi. The construction (fence) by the entrance. Wifi can be slow.
Top-notch people. Great room. Only stayed one night, but the hotel had everything we needed, including a fantastic exercise area. 0
The room was big enough for a family stay. The shower door couldn't close, and took forever to fix it. When you flushed the toilet, the water splashed everywhere.
Very high value Next time we stay in Washington, we will look for a place close to metro
The beds were very comfortable! The executive lounge was nice but should have been available more hours. The shuttle to the airport was convenient. There were no fridges in the rooms which was very inconvenient. The room service menu was very limited. Almost no vegetarian options. And breakfast should be available all day. There was a huge middle school group that refused to share the pool with any other guests all night. Very rude!
Electronic check in/out. Use of smart phone to unlock room door.
Location was good. I requested a wake-up call, but never received it.
Free breakfast and afternoon cocktail. The staff were very friendly and did there job well.
Other than the location 'for me', everything was a blast... N/A
Rooms quite large, with two TV's, desk and all the convenience for the a business or leisure traveler. I liked the happy hour, with free drinks, and the fresh breakfast in the morning. There is a pool although I did not use it.
Hot cooked breakfast 2 room suites fee for parking
Breakfast The staff mainly the large group lady were terrible. I had 100 guest there for a wedding. They gave my guest a week to get the block which going on Hotels.com was cheaper then their group rate. She told us our guest would have to pay to park which its the weekend which parking is free. We also were told our guest would be able to be picked up after the wedding but that day were told the driver leaves at 1045pm wedding ended at midnight. The staff kept telling us "we will find out and call you" still waiting on all those calls. Been to many other Embassy Suites in other cities and love them but Tyson's Corner location has got to shit!
Happy hour The staff
two room suite. very nice, especially with kids. bathroom was a little small. extra charge for internet access in your room
One of the elevators was out of service and it was a long wait going any where. Also breakfast buffet didn't give all choices advertised for breakfast.
Rooms were spacious, Free Happy Hour, Free Breakfast. Centrally located in Tysons Corner. Overall, it's ok for a few nights. Dated interior. TV went out for 30 minutes but i'll blame the rain.
clean and comfortable. love that all rooms are suites, love the manager's reception-bartender Ace is the best! And breakfast is delicious and very large for a free morning breakfast-only place I ever stay when in Tyson's corner!
I was thoroughly impressed at the willingness of ALL the staff to pitch-in and help when needed. The Hotel is clearly a Family-Oriented facility, so if you're a young couple looking for a "get-away" or peace & quiet, I wouldn't suggest this place. But as a whole, the value which includes swimming accommodations WITH a Lifeguard, complimentary breakfast & Happy Hour free drinks - you can't beat it!
I loved the room and shower. The bed was comfortable. The breakfast was o.k. I have terrible allergies. They allow pets at this property. The Pain de Quotiden next door decided to have a kitchen fire while I was trying to do work before checkout. It's not the hotel's fault, but the alarms went off and we had to leave the building if we couldn't stand the blaring alarm. I just decided to checkout.
Great facility. Great location surrounded by wonderful options for social networking. I purposely selected the Hospitality Suite 4 a romantic wknd. Staff forgot 2 clean tub nite # 2.
Nice clean and modern
The design and comfort of the room were great. The bathroom was outstanding - very nice change from most other hotels! The cost of the room was a great value. We would stay again at this hotel without hesitation. Our waitress in the Padella restaurant was terrible. We were there around 7:30pm on 9/7/15. She was very rude to me (husband) and addressed all of her comments and questions only to my wife, constantly finishing her sentences with "Ma'am" and looking only at my wife, not me. When we first sat down, her first sentence was "Can I get you drinks?". Before we had a chance to answer, she immediately said to be "Do you want to order the rib eye?". We did not even have our menus yet. I said nor did absolutely anything to cause her "men hater" attitude. It took forever for her to bring out the bill. When she finally did, she never returned to collect the credit card. We were by a window. During all of this time, I saw her spending a lot of time gossiping with someone at a particular table, as well as walking around cleaning up other tables and setting up place settings on tables. We ended up going to the bar to pay the bill. The bar tender was extremely nice. After paying the bill, we ordered two drinks to take up to the room. The bartender did an outstanding job in making the drinks.
Comfortable, good facilities and clean. Internet was not free. Internet is too basic to not be included in the price nowadays.
The facilities overall were good. Parking was easy and a value the bar area was really nice. The hotel was quiet good value overall The response from the front desk about the safe and the bed in the room looked like someone had laid on the bed and when they had issue requested a room changed however they never got the room ready before I checked in
The room was clean and it was nice for the price. The staff were helpful and the experience was good overall. nothing that comes to mind really.
The staff was highly helpful and very nice. The room was really clean and spacious, overall we had a great stay and would come back again.
Staff was very friendly & helpful. I requested a room away from elevators and it was granted. Also recieved a free 2pm check out. Loved the bathroom especially the Kolher square rainforest shower head. Tv signal keep going in& out so I had to use my tablet instead. But wifi is free on weekends so no worries :)
Location No food options at night. Our flight landed after midnight and we were told the kitchen was closed and there was no room service. All we were offered (initially) was junk food (candy, etc). After a few minutes of looking in vain for something healthy to eat in amongst all the junk food the desk clerk admitted actually there *might* be some chicken salads left in the kitchen and called someone to bring them out. Now, obviously I can never prove this but I'm convinced that they were keeping these meal aside for staff and that, presumably, leftover fresh food that expires at the end of the day (like salads) are given to staff. Anyway, that's the last time we'll be staying there.
Love the room it was clean and comfortable also the bathroom was so spaces and clean. The pool my kids loved it they where in from the time it open until is was closing time I must say we did enjoyed our self. Nothing not to like.
The room was well-appointed and nicely arranged, but the bathroom was exquisite, with a big walk-in shower that included a rainwater sprinkler and separate hand shower. The staff couldn't have been more pleasant and helpful. The Sunday buffet breakfast was reasonably priced, though the selection was fairly simple and routine. Wi-Fi wasn't visible in our room. Fortunately not critical for this stay but could be frustrating for a business traveler. The mattress needs to be replaced. No support and sagged toward the center.
The hotel was beautiful and the rooms were modern and very clean. The staff wasn't attentive. I felt like we were being nickeled and dimed (We had to pay for breakfast and for internet)
Lobby is beautiful, the rooms clean and spacious. Front office staff was great at check in and bar staff was friendly and attentive.
The price was very affordable. The room size was very comfortable with: a bar, separate couch, desk area from the bed. Everything was clean, and by me traveling alone, I felt very safe even to outside and jog even though they had a fitness area. I wish there were a waffle or pancake maker (instead of pre-made pancakes). Breakfast was still ok though there were limited options, also being a Diabetic they should have had sugar free syrup, but at least breakfast was free which was nice.
I Just Love Everything About This Hotel!! Great Location, Friendly Front Desk, Clean Rooms, Complementary Breakfast & Good Value For Money!! They Should Open The Pool For Longer Period Of Time, Not Only 5 To 10!!
The staff sucked and the hotel had all kinds of problems, will never stay there again!
Rooms were big and clean Breakfast has quite some choices of food and was included with the room. Free wifi!!! Location was great not far from the Dulles airport We waited for a while for airport shuttle because they work with Sheraton, so pay attention to Sheraton airport shuttle when it comes so you don't wait forever...
Customer service. International guests have hard time coping with U.S culture.
Clean. Good free hot breakfast Pool was closed in evening on weekday. Not a big deal. Very nice place nonetheless
Huge rooms. Very comfortable. Decent hotel style breakfast Great location for the airport but not the best location for visiting the area.
It is a great location in reference to the airport and the surroundings. They were eateries nearby and great places to take a walk if you're into that. The rooms were updated and very practical. They were also spacious and I love the options for connecting to the 42 inch TV. The bed was comfortable as well. The location is being developed and there is construction across the street which can be noisy.
The hot breakfast was great. The room was very clean and spacious. The pool was closed the first day we were there. The shower pressure is very weak.
Proximity to Dulles Int'l Airport Free shuttle to airport beginning at 5 a.m. No amenities - I needed Tylenol/Ibuprofen badly, and there was no small shop or convenience store in the hotel. Coffee and breakfast not available until 6 a.m. Bare-bones Front desk had sign stating that their representative was out delivering something, and he was out front smoking a cigarette, peering through the window at those who were waiting to be helped.
Nothing. The best I can say is it was dry and the snow was not in the room. Parking lot not plowed, very poor English spoken by staff, noisy families everywhere and my credit card # was used in a fraudulent transaction several days after my stay, at a facility very close to the hotel. I can only assume the # was stolen during my stay when i used the card at the hotel.
Great hotel . great staff.
I was in and out quickly on a late check-in one-night stay, but staff was great and hotel is clean, modern design, serviced apartment amenities like kitchen and living area sofa are nice comforts. Breakfast buffet was good as far as hotel breakfast goes. Somewhat surprised there is no restaurant/room service, but there are plenty of places to eat nearby.
What a great value for your money! It was an absolutely beautiful hotel with an incredibly nice staff. Room was spotless, stylish too. Great location for fairfax area, with access to mall and shopping areas. Would definitely recommend to a friend!
Excellent staff! Efficient, friendly, professional; facility well maintained and well appointed Can't think of any or no "bad points" were apparent
Mike at the desk was awesome, lots of greatb info on dining out around the area and always extra friendly with out a car it was a little difficult to get around even with the shuttle to the metro 2x a day
The staff at this hotel could not be more friendly, helpful, and accommodating. I have stayed here repeatedly and will continue to stay there each time I return to the area.
Jordan she was welcoming I didn't like when the internet stop working not because that I didn't have wifi bothered me the most but when I was trying to print files in the business center and I ask Jennefer the resaptionist if I can print some file she apologies that she didn't have wifi so I brought a Flash which been suggested by a guest in order to print it through the desk when I came to her again she told me that I can print it myself ,she came with me but it didn't print I told her to print it for me she asked me Rudly are you aguest her? Which clearly I am I told her instead of invistagating your guest you should of suggested a solution to solve the problem , I'm going back to DC but I will not stay or recommend anyone to stay at it.
We got in at midnight. The front desk got us right to our room. The room was excellent. Very good experience.
Courteous staff, location, cleanliness. Breakfast not included.
Near the NRA museum.
Nothing really bad & nother really bad. Won't stay here again tho.
Close to DC and Dulles airport (without the sound of planes). The staff and facilities were terrific regular prices are too expensive for senior pocket books
Good location, easy to find. friendly staff, fair breakfast, above average hotel for its price.
They are close to George Mason University so there were visiting athletic teams that stayed at the hotel. Everyone was polite, but it made for busy breakfast time.
the bed was very soft and everything was neat and clean. The breakfast was very nice too. na
free Internet; tee and coffee at the lounge; the ambience seems to be a bit oldfashioned, but I liked the familiar feeling; room for sports I missed a natural yoghurt, without any flavours in it, at breakfast
Friendly staff & helpfull. Clean and spacious room .nice set-up internet/bussiness room. internet connection modum failed frequetly ,no eggs at breakfast.
The employees seemed really pleasant, the room was nice for the price, and everything was functioning. Although I appreciated the house staff's eagerness to clean the room, they opened my locked down (so that it would slam on the locked latch) in 15 minute increments from 10:45am to 12pm (check-out time). I'm usually up and gone by this time, but had woken up at 5am for a conference and was hoping to catch a nap before heading out. I understand there are many rooms to clean before check out and opening the door once or twice is an error, but five times was a little excessive/disruptive.
I liked the fact that the staff were very helpful as soon as I got in. That made a good first impression, which was sustained throughout the stay. Just the fact that there was no dry cleaning at the weekend.
Clean and quite Breakfast service
The staff was cordial and attentive. The room was updated and clean. The breakfast was excellent. There was a lot of moisture in the room and the air conditioner struggled to keep the room cool.
We liked the front desk staff. Very attentive and polite. The room was clean and worked for the few hours we were there (sleeping). Room service was quite overpriced for what we got but it was decent food. The shuttle from airport to hotel was confusing and difficult to locate. Make sure to be clear on where they will pick you up. They didn't stop at. Oth locationa for us so We waited for over an hour but when it finally arrived it was fine.
The staff was very nice and the room was spotless. It was also quiet for being outside condo set up.
Hotel was clean and the free breakfast included hot food. The location was very convenient to the Air and Space Museum at Dulles and only a short drive into downtown D.C. The first room we were given didn't have functioning heat and air. We had no difficulty getting a new room but it did separate us from the rest of our group.
Couldn't shower before I left because of no hot water. That should at least be the basic. You can mess almost everything else up but really no hot water? Very annoying.
Exceptional service, staff friendliness and room maintenance. I would definitely stay again.
Closeness to airport. Friendliness of staff. Breakfast area. No elevator to 2nd floor.
Friendly staff, neatness, Breakfast.
The room was right where I park It didn't have the walk in shower that was described to me
The building looked good as we pulled up, and the room had been re-done, with nice sink top, large TV and new towels. Start with doors opening on the parking lot [very dangerous] and on the outdoor balcony. No elevator. Old building spruced up, but small and uncomfortable room. AC didn't work very well, kept cycling on and off all night but didn't actually cool the room much. At least the AC unit was loud enough to cover [most of] the noise from the parking lot just outside the window. Uncomfortable bed, old saggy pillows. We didn't stay for breakfast.
Shuttle availability to airport. Breakfast offering. Coffee service late in the day.
We liked we were convenient on and off highway but without highway noise. Staff could not find our prepaid reservation for 15 minutes on check-in. Staff gave poor directions to room and ice machine; it was like they did not care to be clear enough. Ice machine was small, had a solid metal refrigerator door without handle and was back in pantry kitchen, under a work counter and all they said, twice, was it was "in there." I ahd to go around the room and try several appliances before finding it while the staff was just talking at the front desk.
Rooms were large and clean. Great free breakfast. Facilities very nice. Highly recommend it. Gym was way too small and limited.
We loved how friendly everyone was- housekeepers, front desk personnel, breakfast staff etc. The accommodations were perfect for us and were clean, fresh and beautiful. The grounds were perfectly landscaped and manicured. There was a pool which was immaculate, a tennis/basketball court, a large outside grill which guests could use. The complimentary breakfast went above and beyond the typical fare one finds- there were hot and cold foods and a wonderful variety. In the evenings there was something different every night served free to guests- grilled chicken one night, various appetizers another. We were very happy and had a most enjoyable stay! I cannot think of a thing we did not like!
Modern, nice, comfortable hotel, clean, cozy rooms, beds with nice mattrasses, friendly and attentive staff... Amazing deal for the money! Parking was a bit tight, spent some time trying to find a spot
Free shuttle to airport- though drivers were pushy to get a tip Location was ghetto
everything The fire alarm
I really like the hotel overall. Well located with food close by and even a movie theater across the street. We stayed for 2 nights before we flew back home and loved how close it was to Dulles airport. You can't control traffic flow at the airport but you can make sure you're close enough to it. For sure one less thing to worry about.
Staff was attentive. We had an electrical issue with the microwave and frige and it was addressed quickly One side of the mattress was well worn down.
Sad to notice that No brealfast included
Room was humid even with ac and it smelled musty
The pool area was a hit with the kids. And it's open 10-10 with a lifeguard which was great. There was a decent free breakfast. The hotel itself was clean. Front desk staff was nice. It was only 2 miles to the metro. Plenty of restaurants a short drive from the hotel. It appeared to have a truck stop in the adjacent parking lot with truckers sleeping in their cabs. It didn't feel like the safest location at night. Hotel was severely dated although it was clean so this didn't bother us. Example of the age- it even had a dusty old sign pointing toward the "night club." Lol. Aside from the front desk and the breakfast lady the staff was not friendly. Not even a hello when you walked by.
Breakfast Could be cleaner
Location Noise, breakfast was awful and the coffee taste like mud.
It is not the 4 seasons but for the price it was great. I only was there to sleep so it was exactly what I was looking for. Easy to get to good free breakfast and very nice staff. Just know what you are booking and set the appropriate expectations.
staff very nice, good breakfast remote didn't work but was fixed by next day.
Rooms were clean and comfortable. Convenient location. A short two minute drive to the metro making our visit to Washington DC easy. The pool area was nice but needed vacuuming.
Pool closed on Labor Day, why?
The staff were nice and it was clean. We got breakfast vouchers for the first day and the breakfast overall was good.
price breakfast. no bacon. eggs cold.
Room, staff, breakfast
Cleanliness, staff Didn't care for the incidental charge at check in
Great Check-In Experience! Excellent Check-Out Time! Staff Was Very, Very Friendly! Bed was not level -- slightly slanted, but either way, I slept okay. It was a comfortable mattress (which I appreciate).
This guest did not leave comments about this hotel.
Met my needs No
Sonia the lady working at desk. Manager put us on the third floor that used to be a smoking floor. Then put us in another room on same floor still smell ed like a ashtray the door did no. IF IT WASN'T FOR SONIA WE WOULD OF LEFT SHE PUT US ON ANOTHER FLOOR THAT DID NOT SMELL LIKE SMOKE!!
Proximity to Cedar Point and price.
Feels like home. Excellent! Nothing
The room was lovely and designed well. Plush towels were great and the bed was so comfortable. my room was on the ground floor but didn't feel comfortable opening the curtain because there wasn't a sheer curtain also.
Convenient. Clean. Nice friendly staff.free laundry. Working nights cleaning service once a week when im sleeping.
The Staff. They were wonderful, honestly friendly people. The smell of cigarette smoke in the hallway. It is a non-smoking hotel and they say they are working to clean out the older areas where smoke may still be detectable, but it was as if a guest had just passed by with a cigarette. Room was fine though.
felt very home like. Just about everything needed was at ones disposal. The room assigned was a little further away than I wanted.
close to dulles airport and to manassass battlefields Front door staff were not helpful when I needed a cab to dulles airport (only a few hours away). The cab did not arrive promptly, I will know better next time and use Uber!
Having to pay for Wi-FI in the room. Marriott does not charge for wi-fi in their "suite" hotels.
This is a large facility with lots going on. Nice gym. Helpful staff and comfortable rooms. Parking is a little distant.