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great location & surroundings, good WLAN, friendly & helpful staff disastrous beds, too soft, too old, all rooms with twin bed arrangement that move apart :(( . breakfast buffet does match 4star standards: no fruits, powder eggs :(, little variation, noisy cantine-like atmosphere in breakfast room.
good bed, friendly staff, nice location I expected more value for money for a designroom. Last time the room in a Blooming arrangement was according my expectations but for the price of a designroom I expected a little more!!!! Rather basic. Little detail: in shower no place to place your soap etc.
Comfortable rooms, very friendly and helpful staff. One of our two rooms had a strong odor of rubber. It may have been the carpet pad. It was not too unpleasant but it was noticeable, especially upon walking into the room.
Great location. Very comfortable beds. Bad service at breakfast. Airconditioner in the room did not work. Not enough towels in the room and had to ask several times before we received two more. Public areas were not very nice (lobby, hallways, elevators, etc.). Overall customer service poor.
location, rooms, the workshop we did whilst there - bubbles and sushi the pressure to place orders for meals, service of the conference support staff (whilst trying replacing the projector speaking on the phone and to each other whilst our meeting was already in progress)
nice clean and design hotel no airco on the room, but somkind of airvent.
A warm reception from the staff, very friendly helpful cleaning staff, well organised, all in all very good.
Nice location...would be nice for longer stay in warmer weather. Groovy decor...something different! We booked loft rooms but they were given away becuase we checked in late...although we called to say we would be late...and no price reduction!!
Quiet, peaceful location but only a short walk (15 minutes) to a nice village with lots of restaurants, shops etc.
Nice location, specifically for training. A few small issues with the quality of service and attention to detail - I would have expected better from a 4 star hotel.
We need free wieless internet for our business
The starff are very Kindly and Helpsome We like better the wireless internet
I cancelled the last night to find another hotel. I did not receive what I thought I booked.
Walking distance both to beach as to the town's center.
The whole " package " was great, we were really satisfied. The room, the service, food, hotel staff and the location of the hotel were great! Swimmingpool area and saunas were absolutely wonderful!! You really felt like you were taking care of in your hotel, in every way. Thanks for that, we will be back for sure. Maybe just to make little more clear to everybody, that when using the pool/sauna after 19.00, that it is ok to use bikini or swinsuite as well. Lot of people seemed to think, that everyone have to be naked and actually made remarks about people, who had the swimmingclothing on. Little remark maybe, but just thought I'd said it.
The breakfast We had the weirdest room.large suite (?) with the most enormous shower in the middle of the room.not the best for a family!
Good friendly service. Excellent breakfast buffet. Ample free parking
It is a small hotel with "dépendances" opposite the main building, it doesn't look like a hotel but more as a city mansion. excellent location near the centre (5 min walking) and quite easy parking the room we booked was extremely small, e.g. the door opened against the bed, no space for luggage, very small bathroom. We got another, somewhat bigger room were one had to sit on the bed if the other one would walk around the bed. It was under the roof during a warm week and at night temperatures stayed high (small window, no airco)
Friendly staff, clean room, ok breakfast, good location Small room, noisy (thin walls)
location/ and we got a larger room with spa as welcome.
Atmosphere, breakfast was included, staff was really friendly no
Good hotel and excellent breakfast! Breakfast included in the roomrate, which was very reasonable for the location and the ambiance. Bergen is a very nice village and the surrounding countryside beautiful. Only a couple of miles from the beach. We are not impressed with the bathroom. Very small, but to be fair, very clean and adequate.
Good breakfast dangerous narrow stairs to upstairs suites
A warm and cozy hotel. Very freindly staff. Close to center of the village.
Rooms, comfort and location. Nothing.
nice, comfortable room, nice tv screen, good breakfast; right in the center of town
The location is in the centre of Bergen. Brilliant for walking and cycling holidays. Very close to the beach! Bergen is a very lively and lovely village!!!
Well run hotel, pleasant staff, room clean and up to date, spacious. Excellent central location. Recommended for couples, unsuitable for children as location lacks entertainment facilities. All people booking this hotel must be warned about the strict enforcement of parking in Bergen. Permits are available at the hotel. Do not leave the car unattended while getting the permit. Buy a ticket or have a member of your party stay with the car or you will get a ticket!
Reception and evening service staff were very helpful. Good size room. Upper restaurant had excellent service and food. Slight smell of the "drains" in the bathroom.
The location is just opposite supermarket, easy for me to buy something that I need during my stay there. None
Cleanliness of the room, hotel location
Friendly, Very clean, comfortable beds, excellent shower and hot water supply, excellent buffet breakfast. Tv Dutch and German in rooms. None
Een lief hotel met heel aardige eigenaresse met haar zoon. Goed bed. Prima ontbijt. Loopafstand naar centrum
Very friendly, welcoming and accommodating.
Een zeer hartelijk welkom bij aankomst, na een lange fietstocht. Een heerlijk ontbijt en een vriendelijke gastvrouw die aandacht aan haar gasten schonk.
Everything was excellent with a friendly atmosphere, good food, comfy, clean room and lovely quiet setting. Wilma does her utmost to ensure that you have a relaxing break. Top marks!!
Quiet area, quiet hotel and good basic facilities. Car parking could be difficult, bathroom a bit small. Beds a little soft.
We received a very warm welcome at this hotel. Our rooms were quite small but clean and comfortable with good modern ensuite facilities. The hotel is in a quiet area of a busy little town, with a quiet garden where you can sit and have a drink in the evening. The breakfast was excellent with plenty of choice. We found it conveniently near to the LF1 cycle route for cycle touring. A very reasonable price for the facilities on offer.
For a short tripit was excellent. Staff was very helpful and provided direction for the local tourist attractions.
The location was great and was looked after by staff for any personal needs. The room smelled a little musty when you first entered.
The friendly atmosphere and the breakfast
The place has great character. It is connected to a really nice eetcafe across the street. The price was very good and included a very nice breakfast. It is right on the edge of town, so you are close to many restaurants and shops. Access to the woods and dunes is an 8 minute walk and the beach is only an 8-10 minute drive. There is also a cozy area with a fireplace and lots of couches, on days you want to relax. The parking is an added cost at 7.50 euro a day. We brought our dog and the room exited directly outside, which worked well for him. The room was small and the beds quite narrow. But, for the price, it was a good value for money.
Been situated in Bergen and the accessibility to surrounding countryside as well as a 40 minute drive to Amsterdam.Breakfast was good. We would use it again should we travel in the area. On arrival reception could have been better. Aircon or fan in rooms would be a big plus.
reasonable breakfast situation: too much noise; the hotel was situated in a so called quiety street
very kind and pleasant staff in this time of year the seagulls and jackdaws start making an awful lot of noise very early
Friendliness of staff and the location, which is beautiful. The hotel is an old house that has been converted. The stairs are very steep and quite tricky . If you are staying, ensure it is on the top floor, because the noise from creaking wooden floorboards above is significant and will wake you up.
It is near by the city centre. The beds are good. Room a bit too small, nice breakfast.
The new decoration N/A
Location, hospitality No
Good price and very good breafast There was no hair-dryer in the bathroom and the hotel a little far from the city centre.
Helpful receptionist\free internet Wet shower room with inadequate shelves
Personal touch and unusual decorations. Politeness abd friendliness of staff.
Comfortable room. Friendly and helpful staff. Very quick reply to email question about my booking.
The Hotel was well located on the edge of the town within about 15 min walk of the centre. Quiet location. Facilities were basic but comfortable. Beds were very low to ground. Car parking could be difficult in the road outside.
The breakfast buffet was excellent. Staff was helpful and friendly. We were able to switch to a different room at the back of the hotel away from the noisy road on the second night. Secure place for bicycles. Room on the first night was hot (not even a fan) and faced a busy road. The traffic noise was loud with windows open and it was too hot when the windows were closed. It was further from the town center (Bergen) than we expected but it was a reasonable walk.
very clean, effiecient service No kettle and drinks in room.
The place outside Alkmaar. quiet. Another pillow. and something else to take over me in the night.
We liked thew friendliness of the staff and we thought that the breakfast provision was top class. The english language formatted information could be better for english speaking guests.
good location for touring this part of Holland, within walking distance of old Bergen restaurants
Die verkehrsberuhigte Lage in Centrumsnähe ist insbesondere für ältere Reisende ideal, die auch den Fahrstuhl zu schätzen wissen. Ich bin es eigentlich nicht gewohnt, schon bei der Ankunft im Voraus für den gesamten Aufenthalt bezahlen zu müssen. Durch die Verwendung von Energiesparbirnen ist es im Zimmer für alte Augen fast zu dunkel, um zu lesen. Das Rührei ist nicht zu empfehlen!
Freindly staff very helpful nothing was too much trouble great breakfast
beautiful location - part of town, nice staff... no
the breakfast and the service of drinks in the garden, especially at night the rooms are very small
Very friendly staff, excellent breakfast. Perfect location to the charming village of Bergen. Our room was tiny and we didn't know it from booking.com ad. If we had known it we might've stayed in another place. However, I know this is an old building Otherwise, I highly recommend this hotel. We would definitely stay there again.
Great breakfast, kind personnel, good location, many extras like bikes for rent and even a tuf-tuf (motorised tricycle) ! Telephone did not work. No information how to use it, even how to call Reception
Excellent value for the money, good for business. Huge corner room, real soap, many room comforts. a defect mentioned is lack of restaurant - but a wide, wide selection of excellent ones available starting 200m away at the historic city center. Free wireless only in the lobby, in rooms very expensive.
Good location, can walk to downtown Alkmaar, parking on site, very freindly staff.
Friendly staff, very close to citycentre, nice breakfast. Room was very hot, even at night.
Size of room, and location
cleansiness of the room and bathroom, location it was freezing cold in the room, even after having switched the heating on for several hours. The reception informed me that this is because all of their hotel guests like their rooms freezing cold...
It is a very clean, comfortable hotel with a friendly and efficient staff.
Breakfast and bar in the evening
It was a close distance from the station and to the town, a perfect location, although it was on a main road, but this was not a problem as i was at the back of the hotel
Everything was perfect.
Staffs are professional, friendly and helpful. Tall ceiling of the hotel room - I like it.
Proximity to Cheese market and City center
Very convenienty for az football stadium No swimming pool
the hotel was very clean we took tripel room and it was very big and comfortable the staff was very nice. the only thing that was problematic is the hot-there is no aircondision.
The rooms were comfortable and of good size, and the staff were good. The choice of food for breakfast was very good and well presented. The Hotel was at a good location being just off the motorway and within reasonable walking distance of the town. Parking was ample and free.
We had a room for tree persons,the room was very convenient and roomy.Breakfast was excellent with a large assortment. none
i was happy to find an iron+board in my room as well as a cofeemachine. the staff at the restaurant was kind. i thought the dinner menu rather poor, i reserved for the dinner offer together with my room reservation.
General no problem There was no possibility to make some tea at the room, nor there was a fridge
The service at the chinese restaurant.
Good breakfast to mach chlorine into swimming pool
Clean and comfortable rooms Lack of help to find the rooms
Good central location for our purpose and good connection with Amsterdam by public transporttation The only thing we objected to was the the odor of stale smoke in the hall ways . They should prohibit smoking in hotels and restaurants . Otherwise , we had no complaints. The meal service was excellent
We liked the helpful staff, Breakfast was good . we enjoyed our stay. The way to the room was confusing
ease of access from the main road and breakfast distance from lobby to hotel room no plug on sink in bathroom (room 152)
this is our 2nd visit in this year and we r convinced that we want to keep going there again. best value for money. excellent staff, swimming pool, for weekend breaks, kids friendly. simply superb!
They could handle more than two to a room and price was competitive. No ice machines. I realize this is par for the course in Europe, but this is a more modern hotel than most..
we were well looked after by the staff and the food was good none
The pool is real size. The internet speed and coverage is very good. Tha staff is friendly. When you make a reservation specify the exact kind of the room double or twin!
We were upgraded to an executive room - very comfortable. Being a low-rise hotel, our room was at a considerable distance from the foyer/restaurant/ bars. I have never used the car to get to breakfast in a hotel before!
car park is "public" and our car was broken into at 1.30 a.am. Hotel security almost caught thief who made off on bicycle! Later help was 1st class good facilities and comfortable rooms
good size room no
Fantastic reclining bed's with large clean room's. It is a very quiet hotel with most guests being 50+ years of age. Location is slightly out of centre.
Absolutely Everything Perhaps some relaxing comfy chairs in the lounge bar area.
the room was very clean the breakfast was poor and not very good; the restaurant is to small and there is no place where you can sit and have a drink. we did'nt know it is a " Zorghotel ".
free wifi, nice bar and restaurant on main floor, close to everything, free breakfast not really - great value for money. If anything my room was on the street and a bit noisy
Breakfast far below average, room to small for price, bath room only soap etc for one person, bad organisation (wrong room number, room not clean on arrival)
attention to detail none
Very friendly and helpful staff, lovely rooms, excellent location. We loved the fact the (very good) breakfast was served at the table - it makes a real difference these days. We wíll definitely go back.
LOcation of hotel was wonderful, close to everything. We walked and rented bikes to go places and the train was very close too. The hotel was actually on the wonderful city walking tour. Yes, our room faced the street....terrible sleeping, we were there from Thurs to Monday and the only night we really got any sleep was Sunday night. The street is narrow and all the bar/street noise travelled right up to our room. It was too hot to close the window so ... it was bad. I would ask for an off-street room next time, if I had known.
Location, ease of parking, un-intrusive staff......
friendly service. Nice room parking space
Spacious room with extended bathroom facilities no hotel parking but reasonable public parking close to hotel
The Hotels location; 10 minute walk from railway station and 2 minutes from centre of town
Excellent location, very quiet. Room very nicely furnished, with modern shower room. No hooks or shelves in the shower room to hang towels or store items.
Rooms well equipped with plenty of room. Lots of attention to decor - if a little camp. Considering they have spent good money on the decor etc, the towels were a bit mean.
breakfast I have to pay the parking even it is inside the hotel
Excellent restaurant, nice decoration, very kind staff Room was kind of dark (ground floor), bedding needs to be changed
Reasonable family room. Pretty good food. Generally value for money Not much atmosfere. Value for money, but nothing special
near the coast we asked for a non smoking room in our reservations. However, when we arrived they only had smoking rooms.
vriendelijk personeel, plezierige sfeer, comfortabele kamer kamer is donker door bruine bekleding cq kastenwand zodat inhoud kast slecht te zien is vegetarische maaltijd niet volwaardig en staat niet omschreven op de kaart
location, swimming pool Hotel staff was not sued to make an invoice for a company (VAT number); the remarks made during the reservation where not read by the staff; fridge was not working - nothing was done about this. Hairdrayer same thing. Family rooms are old fashined
We had a large room, it's situated in a nice environment, everything looked fine and clean. Breakfastbuffet was okay as well. The staff was very kind and helpfull.
Breakfast was chaotic. Very busy and no staff
Restaurant is very good, staff is friendly and helpful, rooms are nice, location excellent. Door in room made ours quite noisy (first night noisy guests in adjacent room). Sauna and swimmingpool not very inviting. No bathrope and slippers in room (usually they are free in 4 star hotels, but in this hotel they could be rented for 11 euro per stay)
Very large room at standard price. Lovely atmosphere. Staff were great. In general the experience was somewhat above expectation. Would say 4 star plus.