Berkeley Springs Hotels

Overall readiness of staff to see that any and all inquires or problems were addressed to my satisfaction. Breakfast was very delightful. The maid service was very accommodating.

Unfortunately when my husband pulled down the comforter to prepare the bed for the night, a large bug was between his two pillows.!!!!Yuck. I think it was a water bug. We captured it, and put it in a Kleenex. The assistant manager was very apologetic.

Great location, courteous staff,etc.

That I could have booked directly with the hotel and pay less.

The location.

It was ok for an old motel. The rooms (we had chosen the family suite which meant 2 connecting rooms) the one with 2 beds smelled like smoke. We could not use it at all. The tub could have been cleaner. They would not do a reduced rate for us not using

the staff

our rev was not right only had one room with no privacy when I booked two one room for me and my husband and one room for his brother. Offered to put us in a hotel 8 miles away that was not the right answer in my opinion.

cheap

Difficulty understanding staff, poor English. Very poorly lit parking lot.. rooms also dim.. low watt bulbs. Very old worn rooms, worn furniture, worn mattress. Room smelled musty.

Great location off I-70 and Berkeley Springs.

Thought I had booked a smoking room, but didn't. None were available. Lucky the weather was nice for smoking outdoors

Very spacious rooms

Comforters were very old and not very modern

Very friendly staff, clean and spacious rooms, all parking close to entrance.

The room was super nice for what I consider an average hotel chain, the staff was friendly and the continental breakfast was a great plus!

When I arrived the hotel was overbooked and I did not have a room. After driving for 10 hours I was not happy I will not use Priceline again

Mattress was not the quality I expected or experienced at other Hampton Inn locations, which is one of the biggest factors I look at due to back issues.

Efficeincy of hotel staff. Cleanliness.

Our room was clean.

The hallways were damp and cold.

The price I received and the local to where I was going.

The main hallways smelled horrible!!!!

The hotel/motel was clean, comfortable, and quiet. Breakfast items were adequate and continental style, with limited hot selections, although seating was in the main lobby area. A budget-minded operation which fully met our needs.

I liked the proximity to area restaurants. The free breakfast was very good each morning with many different selections to choose from.

The first room I checked in I left because it was very musty smelling and the bathroom ceiling fan did not work. The room I switched to was better smelling, but the bathroom ceiling fan did not work, maybe none do on the first floor.

Staff was slow. Hairdryer was burned out. Internet was worthless, while my computer showed connected with full bars, I could access NOTHING!

PRice

Creepy Window did not lock on the ground floor

New facility right next to interstate, shopping, dining. Large comfortable well appointed rooms.

No

The suite was a great size.

The breakfast

The freindly and efficient staff and the nice layout and spaciousness of the room. The common use areas like the lounge and the recreation facilities are also above average .

Everything was good

Convenient location and how helpful and friendly all the stuff was. Fresh modern decoration of the room and lobby area.

no microwave in the room

staff

served almost all carbs for breakfast.

good breakfast included

Killed 2 roaches during my brief 12 hour stay! Hotel has permanent unemployed residents. The place smells like an inner-city apartment complex.