Hotels near Baltimore/Washington Airport

Hotels near Baltimore/Washington Airport

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Baltimore/Washington (BWI) - Baltimore, MD
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Best hotels near Baltimore/Washington Airport

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
9.0
Overall 9.0 Excellent
Based on 128 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
9.3
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.5
Cleanliness
8.6
Comfort
7.7
Location
9.1
Services
8.6
Staff
7.3
Cleanliness
10.0
Comfort
10.0
Location
9.6
Services
9.6
Staff
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
7.9
Staff
8.8

Excellent 10.0
Pros: Everything
Cons: N/A
Excellent 9.0
Pros: everything
Excellent 10.0
Pros: Ms. Marsha and staff very helpful, meet any need possible and they make you feel just like Family
Excellent 10.0
Pros: This hotel is perfect. I’ve stayed here several times. The staff are friendly. The hotel is always clean and the breakfast is great. The hotel is also close to the casino, mall and restaurants.
Excellent 9.7
Pros: The hotel was very clean. The staff was very nice and polite. I would definitely stay again.
Cons: The only thing I didn't like was the fire alarm going off at 3 am but that was due to kids playing on the 5th floor..but the staff was very apologetic and was talking about some kind of compensation for the inconvenience
Home2 Suites by Hilton Arundel Mills BWI Airport - Hanover
Rated #1
9.0
Excellent 9.0
Based on 128 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
8.5
Overall 8.9 Excellent
Based on 364 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.2
Overall
8.5
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.2
Cleanliness
10.0
Comfort
6.0
Facilities
10.0
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.4
Services
9.0
Staff
9.1
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.7
Staff
8.8
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
9.0
Cleanliness
9.2
Comfort
8.5
Location
9.0
Services
8.5
Staff
8.8

Excellent 8.0
Cons: The pillows are flimsy. Need better quality pillows
Excellent 10.0
Pros: Everything
Cons: Absolutely everything about it was great!!!!!!
Okay 5.0
Pros: Well consider the circumstances with Covid-19 anything can be expected these days. I would not have paid for the rooms with the meals if I have known that everything would be frozen packaged(it was served hot). You should show it in the pictures (update photo). It was a sweet 16th birthday gathering and at the end of the day we made everything work for us.
Cons: So as I mentioned, it was a party for my daughter. Check in was supposed to be 3:00 pm I got there 2:45 pm. I had an agenda for this day starting with a party bus picking us up at 3pm and leaving by 3:15 pm to get to the restaurant by 4:00 pm, but at the hotel we can’t get into the rooms because the machine is down for the keys. The front desk had us staying in each rooms until she can figure out how to get the key card to work. (We had 3 rooms and housekeeping staff open the doors). I told her that we cannot sit here and wait we will deal with it later when we get back, before leaving she was able to get the 3 key cards. Got on the bus and left 3:40pm off on a bad start.
Excellent 10.0
Pros: Shuttle Bus, Complimentary Breakfast
Cons: Beds were too firm, and carpets need shampooing
Excellent 9.0
Pros: Indoor pool
Excellent 10.0
Pros: Very clean, courteous staff. Aesthetically pleasing. The location is nice & discrete too! The breakfast option is perfect too!
Excellent 10.0
Pros: The room
Cons: Breakfast was packed in bag ( not really liked)
Excellent 10.0
Pros: The staff was friendly and helpful. The location is great for shopping, eating, casino. The complimentary breakfast was pre-packaged for the safety of the guests but very good for what it was!
Cons: Very noisy with the traffic from the interstate.
Excellent 10.0
Pros: Great rooms friendly helpful service
Cons: I wish they would go back to hot breakfasts
Excellent 10.0
Pros: Great location awesome price elite customer service. Can¿t beat this place.
Mediocre 3.0
Pros: The Lobby
Cons: The room we stayed in was small & the vibe was weird.
Excellent 10.0
Pros: Professional staff and service.
Cons: NA.
Good 7.9
Pros: The location was great. The staff was AWESOME! The room was nice, clean and comfortable. The breakfast was good and the eating area was clean, comfortable and ample.
Excellent 9.0
Pros: Cleanliness, friendly pleasant staff.
Cons: Everything was fine.
Excellent 10.0
Pros: Complimentary breakfast and the food options were good, indoor pool for family is always good, room was nice and cozy!
Excellent 9.0
Cons:  
Excellent 9.0
Pros: Room was clean. Bathroom was nice.
Cons: No.
Excellent 9.4
Pros: The Hotel was in distance of the Mall and only 20 minutes out from downtown Baltimore and the harbor. Hotel was vey clean friendly staff and the bathroom was awesome especially the shower.
Cons: a little issue with the heating unit the heat wouldn't go down it was a inferno in the room bit it was addressed and we went out to dinner by time we came back it was fixed. And buy your own snacks etc.. 2 bags of little chips cost me $5.00 (smile)...
Excellent 8.2
Pros: Everything was fine except the air conditioning in my room.
Cons: The ac in my room wasn't working properly and i wash hot. They sent a technician to my room but was no help . He told me to let it run another hour or two to see if it cools down. I explained to him it was running for 4 hours already.
Excellent 10.0
Pros: Room was clean and the staff were GEEEEEEEEEEEEEEEEEEAT!!!!
Fairfield Inn & Suites Arundel Mills Bwi Airport - Hanover
Rated #2
8.9
Excellent 8.9
Based on 364 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.5
Overall 8.9 Excellent
Based on 245 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
9.5
Location
9.0
Overall
9.5
Cleanliness
8.9
Comfort
9.1
Location
8.9
Services
8.7
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.1
Staff
9.4
Cleanliness
8.8
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
8.9
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.2

Excellent 10.0
Pros: The room was very clean and the food. The staff was very nice at front desk.
Cons: Breaksfast was late on sat. So I had to leave.
Good 6.0
Pros: It was ok
Cons: Room was not as spacious as it look very cluttered space
Excellent 9.0
Pros: Bed, clean and very comfortable. Room was immaculate.
Excellent 8.0
Pros: It was clean and in a great location.
Cons: The bed I had was seriously uncomfortable, there was a very noticeable HUGE dip in the mattress where it was obvious many many people had slept in the same spot. Even when I tried to sleep on other parts of the bed, that hole kept sucking me in.
Okay 4.0
Pros: Late night desk clerk and shuttle driver were great
Cons: Daytime clerks and manager were packing in every regard. Could not cancel reservation. Coffee maker was broken.
Excellent 9.0
Pros: Good breakfast both days.
Cons: They were painting outside our accsessible room as I was bringing my husband out in his wheelchair. Painters talking outside outside our room. They should paint after 11 AM. They never emailed us our statement.
Excellent 10.0
Pros: The nicest young man at checkout
Excellent 10.0
Pros: Everything and everyone was great!
Cons: No
Excellent 10.0
Pros: VERY CLEAN ROOMS AND THE BREAKFAST WAS EXTREMELY GOOD, I REALLY ENJOYED MY STAY AND WILL DEFINITELY CONSIDER COMING BACK
Okay 4.0
Pros: Nothing
Cons: Not clean. Breakfast area dirty
Excellent 8.0
Pros: Breakfast
Cons: The cleanliness especially with covid phones and remotes were filthy hadn't been cleaned.
Excellent 10.0
Pros: The staff were courteous and accommodating! The airport shuttle was prompt and convenient! There is a great place to walk with little traffic through the Maritime area. There is a movie theater, restaurant, and convenient store within walking distance.
Cons: N/A
Excellent 10.0
Pros: Location and friendly easy staff
Cons: Breakfast in part because of COVID 19
Excellent 8.0
Pros: The quietness.
Cons: The cleaning services.
Excellent 10.0
Pros: Clean, comfortable and well worth it!!
Cons: Nothing. It exceeded my expectations!!
Excellent 10.0
Pros: The convenient location and cleanliness of the room.
Cons: No
Excellent 10.0
Pros: Breakfast selection
Cons: No
Mediocre 3.0
Cons: The room smelled musty. The shower did not drain and covered the bathroom floor with water so using the sink you were standing on a soaking wet towel
Excellent 10.0
Pros: Great riom, really nice staff, good breakfast!
Excellent 8.0
Cons: We were told to call the hotel upon our return to BWI and we would be picked up by the shuttle at a particular location in the airport. We waited for nearly 45 minutes and had to call a second time in order to get a shuttle back to the hotel.
Holiday Inn Express & Suites Baltimore - BWI Airport North - Linthicum Heights
Rated #3
8.9
Excellent 8.9
Based on 245 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
9.1
Overall
9.4
Overall 8.8 Excellent
Based on 632 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
9.1
Overall
9.4
Cleanliness
9.5
Comfort
9.5
Facilities
9.5
Location
9.5
Overall
9.5
Cleanliness
6.6
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.2
Facilities
9.5
Location
9.5
Overall
9.2
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.2
Location
9.1
Overall
9.7
Cleanliness
9.0
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.2

Excellent 8.0
Pros: The rooms are clean and very spacious. Didn’t wait tor breakfast because i had an early morning flight
Excellent 9.0
Pros: The breakfast was very good and the staff was friendly.
Cons: I had no complaints
Good 6.0
Pros: ok
Cons: nothing
Excellent 8.0
Pros: location and front desk
Cons: The carpet needs shampoo black spot, old furniture's
Excellent 8.0
Pros: All the staff were friendly and helpful.
Cons: Only 1 elevator was working, makes it hard when there¿s a lot of people checking in at once.
Excellent 10.0
Pros: Clean and had a full menu
Excellent 10.0
Pros: Great employees! Friendly and helpful.
Cons: Perfect in every way.
Excellent 10.0
Pros: Beautiful hotel with huge rooms and wonderful staff!
Good 7.0
Pros: staff were friendly
Cons: room smelled. possibly like old smoke, something pungent
Okay 5.0
Cons: I did not like that I thought I booked a hotel with breakfast included which they did offered breakfast and my last visit I did receive it with my stay. I was disappointed because it was very i convenient when on a business trip.
Excellent 10.0
Pros: Everything.
Cons: There was no complimentary breakfast.
Good 7.0
Cons: The hotel restaurant charge me twice
Excellent 10.0
Pros: The staff was fantastic, the rooms were very clean very nice And just a great location to the airport.
Cons: No
Excellent 10.0
Pros: Excellent friendly customer service that exceeded expectations. Shuttle was convenient and quick!
Cons: Doing great! Recommend including 2 regular coffee kcups and not just 1 and a decaf
Excellent 9.0
Pros: Staff..location..room was clean and spacious
Cons: No
Okay 5.0
Pros: Sitting area, bed, bathtub (not just a shwr.)
Cons: The difference in price at time of reservation vs. the price at check-in. The price quoted at reservation was $15 cheaper than when I arrived at chk.-in. Affected my stay! Plus, coffee packs needed to be replaced (especially if the price is $15 more!).
Excellent 9.0
Pros: Area, clean and queit
Cons: No
Poor 1.0
Cons: Checking in took 2 hours terrible should be refunded the hotel had computer issues but we had been allset they required a card and they swiped it about 10 times they did not know what was going on unexceptable
Good 7.0
Pros: Bathroom sink drain was slow. Room was very clean. Coffee in the room was Keurig. Nice touch. Breakfast was good. I ordered from the menu. The buffet looked very good.
Cons: Parking is somewhat limited.
Excellent 10.0
Pros: Came because we had a death in the family & needed to find a hotel close to where the funeral was being held. The place was nice & clean and the staff friendly. Couldnt ask for more.
Cons: Nothing!
Excellent 10.0
Pros: Friendly helpful staff location for business
Excellent 10.0
Pros: I love their King bed suite. Linens always fresh and clean. Housekeeping isn’t annoying in the am. Staff is super nice.
Good 7.4
Pros: The staff was very accommodating. I was only there for 8 hrs so I didn’t use the facilities other than to crash over night.
Cons: The room had not been vacuumed at all. There was a cocktail toothpick on the floor and several large pieces of debris/food. I was traveling with a one year old so that made me pretty upset and I couldn’t let her roam around without me as she puts everything in her mouth still. Even without a toddler, that’s gross.
Excellent 10.0
Pros: All workers were very friendly and welcome.
Cons: Nothing, it was a very nice stay and I will be back and stay again when i am in the area.
Excellent 10.0
Pros: The King size suite was large and comfortable. Staff was friendly and the room was clean.
Cons: I just wish they had a King Suite with Jacuzzi Tub and/or an indoor pool with Hot tub
Excellent 10.0
Pros: The bed was comfortable and the room smelled and looked clean! I was impressed.
Excellent 8.0
Pros: Very clean and comfortable.
Excellent 8.0
Pros: I loved the cleanliness of the room and that it was large enough for two people to sleep comfortably.
Cons: The furniture and room environment seems kind of dated.
Excellent 10.0
Pros: I loved it. I woul be staying there again real soon, breakfast was great, I had a comfortable sleep everything was amazing
Excellent 9.7
Pros: Room was clean and close to the airport.
Good 7.3
Pros: The restaurant within the hotel was great. Really good food and service. The lobby was also very welcoming, and the rooms, as well as the hotel overall, were very clean.
Holiday Inn Baltimore BWI Airport - Linthicum Heights
Rated #4
8.8
Excellent 8.8
Based on 632 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.9
Facilities
9.3
Location
9.1
Overall
8.0
Overall 8.7 Excellent
Based on 280 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
9.3
Location
9.1
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Location
9.1
Services
8.8
Staff
9.2
Cleanliness
8.0
Comfort
4.0
Facilities
8.0
Location
4.0
Overall
4.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.4
Staff
8.9
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
8.9
Staff
9.2

Excellent 9.0
Pros: nice fire pit!
Cons: Door to hallway could be more sound proof.
Excellent 8.0
Pros: Very nice room, it was clean, had a cozy feel. The overall property was clean, inviting. staff was friendly and professional. Nice breakfast
Cons: I could hear the person on the floor above me walking and the person next door snoring.
Good 7.0
Pros: location was good. front desk staff was amazing. bed was comfortable
Cons: someone else’s dirty towel was hanging on the hook off the bathroom door. it took a long time for the shuttle to come pick me up at the airport
Okay 5.0
Cons: no bar or alcohol on premise
Okay 5.0
Pros: Below average
Cons: Not a lot of selection. Cold
Good 7.0
Pros: We loved loved loved the location, Also the room arrangement, in addition the staff was great! If it were not for the price we would have stayed additional nights as long as the folks up above our room had checked out!
Cons: We could hear people walking around half the night in the room upstairs and the breakfast was terrible for the amount of money I had to pay. Due to Covid they stated they didn't have an emergency tooth brush to give me!
Good 6.0
Cons: There was Construction going on main street and entrance to hotel was blocked no access for handicap
Okay 5.0
Pros: That it had availability until the ants
Cons: There were ants all over there and I had to switch rooms late into the night which was a pain and they we¿re short on washcloths and towels each day
Good 6.0
Cons: I tried to call the hotels direct phone# several times to inform them that we'd be arriving after midnight on check-in day. The phone system kept routing my calls to the national call center with no one able to connect me with the hotel. Very annoying.
Excellent 10.0
Pros: Friendly staff
Cons: N/a
Excellent 8.0
Pros: Night front desk person was great.
Excellent 10.0
Pros: The hotel was very clean and the people were great in all areas of the hotel the breakfast was really good and the food was great I would stay there
Cons: Everything was on time love staying there would stay again
Excellent 10.0
Pros: Clean, great customer service. Fully stocked kitchens in each room
Cons: Only thing lacking was ice. You had to ask the front desk staff to get ice every time you needed it
Excellent 9.0
Pros: You’re in the middle of a lot of major cities. That are relevant for recreational and cultural activities.
Cons: I didn’t like that they have permanent residency’s there and the people don’t share the pool. Everyday that I was there the same people were in the pool and me and my family weren’t able to enjoy
Excellent 9.0
Pros: This motel we have in Winchester is nothing like this motel. The size of the room was unbelievable big and very roomy also very clean. The Staff was great and not judgmental or think that they are better then the guest like they do in Winchester motel.
Cons: There was nothing that I did not like or want to change.
Excellent 10.0
Pros: 1. The room was comfortable and clean. 2. The desk staff was extremely welcoming and engaged. 3. On Monday, Tuesday, and Wednesday nights, the hotel serves a simple dinner - salad, main course, side, and beverages. The quality was very good.
Excellent 10.0
Cons: The design was wonderful for noise control....in the hallway one could hear children and loud talking but once in my room it was perfectly quiet.
Excellent 9.0
Pros: Tv size/modern room
Cons: Dog friendly
Excellent 10.0
Pros: Pet friendly but does not smell like pets AT ALL! We have a dog that we bathe once a week and is house trained and it is never acceptable to smell that stinky dog smell in other hotels. Well done!!
Good 6.0
Cons: There is really no good restaurant near by the hotel. If you don't have a car, this is a difficult location to be in. Even though it is close to the airport -- the hotel is ok.........it is not an easy location without a car...............
Mediocre 3.0
Pros: I was disappointed
Cons: We ordered 2 rooms with 2 beds. We received 2 rooms with one bed and there was nothing that we could do about it except be inconvenienced
Mediocre 3.0
Pros: Well designed and furnished room, as you would expect.
Cons: Worse room (139) in the whole building, next to the kitchen and lobby. NO sleep due to noise from kitchen, lobby area and people outside at the picnic tables. Also, no point in having NON smoking rooms if u have to enter through a cloud of smoke.
Okay 5.7
Cons: The walls are so thin you could hear everything, my husband didn't sleep at all. There are obviously people staying there long term... kids running around unsupervised, people doing laundry, walking around with no shoes. It was like staying in a noisy apartment building.
Mediocre 3.0
Cons: Strong fried food smell throughout hotel. Third stay there and same smell each time.
Good 7.0
Pros: Lots of amendities in room
Cons: Free drinks not on daily basis. Cramped front desk area, not very pleasing to the eye
Good 6.0
Pros: Location
Cons: Better beds
TownePlace Suites by Marriott Baltimore BWI Airport - Linthicum Heights
Rated #5
8.7
Excellent 8.7
Based on 280 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Location
9.1
Overall
8.5
Overall 8.6 Excellent
Based on 195 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.8
Location
9.1
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
6.0
Overall
7.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.9
Staff
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
9.1
Comfort
9.4
Facilities
9.1
Location
9.7
Overall
8.6
Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.0
Cleanliness
9.4
Comfort
9.6
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.6
Comfort
9.0
Facilities
8.6
Location
9.1
Overall
8.8
Cleanliness
9.0
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.2

Excellent 8.0
Pros: Breakfast was good, items covered or individually wrapped and breakfast area kept clean by staffer. Would not expect anything else during COVID times.
Mediocre 3.0
Pros: Near town
Cons: Terrible breakfast, unless you like high sugar/instant microwaveable foods (& awful for gluten free or lactose free requirements); Worn out mattress; Shower leaked all over bathroom floor; A/C thermostat broken; not enough towels; room not made up or cleaned by housekeeping until after 4:09 (and we had to ask for it and even then all the did was change the linens (poorly made too) and change the towels); housekeeping staff did not understand or speak English when asking for towels-we had to show them the item in the cart); overall - a real disappointment from a Marriott property.
Good 7.0
Cons: If we wanted something we had to go downstairs and get it.
Good 7.0
Pros: Easy and friendly check in
Cons: Room keys didn't work after several tries and changes
Okay 5.0
Pros: The property was cleaned and COVID safe.
Cons: The misrepresentation that your pool was open.
Poor 1.0
Cons: I booked the room qnd did not sleep at all because of the noise in the hotel I had to check out at 4am
Okay 4.0
Pros: This facilities service level, an advertised offerings didn't meet   whatone would expect. A market rate of $-- would be more of an exceptional as to what is being offered. A BBB would be what I would give this experience.
Excellent 8.0
Pros:  
Cons:  
Excellent 9.0
Pros: Location, location, location.
Cons: Minor thing: room didn¿t have any face and body soap.
Excellent 8.0
Pros: The hotel is always quiet and staff is great!
Cons: Usually the king beds are so comfortable but the room we were in, the bed felt like cardboard. Needs to be replaced. I think even with Covid, there could be a way of serving a hot breakfast. Bagels and fruit were gone with people packing many in bags.
Excellent 10.0
Pros: Rooms are very clean! Lobby is cozy and the staff here are very helpful n friendly (unlike some of the other local hotels). Love it here.
Cons: Honestly no. The only thing we arent a fan of is the pool being closed but covid has ruined everything n thats not the hotels fault :)
Excellent 10.0
Pros: The friendly and helpful staff were excellent!
Excellent 8.0
Pros: Quiet, clean awesome staff.
Cons: I understand Covid took away the buffet breakfast. Could have done something different to serve breakfast. Bread, bagels and yogurt does not get me thru my morning. Use to hotels serving breakfast in the mornings.
Excellent 10.0
Pros: Location there was a lot of places to eat
Excellent 10.0
Pros: Courteous staff
Excellent 10.0
Pros: Clean and comfortable
Cons: No,all was good
Excellent 9.0
Pros: Friendly staff. Nice accommodations for a weekend wedding party including shuttle to the wedding venue.
Cons: Room (with king bed) was small. Closet was tiny!
Excellent 8.0
Pros: Room & amenities were fine.
Cons: Staff was very single tasked, not able to juggle very well. Also does not seem to be enough parking?
Good 7.0
Pros: The staff was very courteous and professional.
Cons: The mattress wasn't very comfortable. Too lumpy and not even
Mediocre 2.0
Pros: Location near BWI airport
Cons: They changed my room three times. The first room they checked me in for on the first floor was dirty and never cleaned. Staff was eating at the front desk and on their headphones while checking me in talking on the phone.
Okay 5.0
Pros: The room size was great
Cons: The pull out sofa was filthy and housekeeping takes too long to respond about issues
Good 6.0
Pros: Room
Cons: Power was out for some hours
Mediocre 2.0
Pros: The pool
Cons: The hotel has bed bugs
Okay 5.7
Pros: Great location for my needs
Cons: No maid service for two days
Excellent 9.1
Pros: Very nice hotel. Breakfast space was nice and there was a lot of variety at breakfast. Good choice
Cons: Breakfast ends at 9 am during the week. We were there on labor day breafast ended at 9 am. By the time we came down they were cleaning up already it was 9:10 . Should last until 10 am
Excellent 8.8
Pros: The lobby was clean and convenient. And as a guest you felt welcomed. For the price can't go wrong.
Cons: No real complaints. The location and lack of restaurants or stores was the only issue. Their shuttle seemed very willing to drop off but not pick up near by. .
Excellent 8.8
Pros: Shower, bed
Excellent 10.0
Pros: Breakfast was perfect for grabbing something before hitting the road. Free wifi was essential for completing work after meetings. Room was clean and bed was comfortable.
Good 7.4
Cons: Called for the hotel shuttle getting off the airplane. Told "15-20" minutes. Called after 30, told 15 minutes. Called after 15, told 10. Called after 10. Was told 10 more. Asked to speak to Manager on Duty. Told there would not be a manager available until morning. Van showed up during phone call. It is a 5 minute drive to the hotel, maybe 7 if you hit all the stop lights wrong. Van driver said he was only notified shortly before he arrived. Someone was lying. Tell me the truth. If I had known it would take an hour for the van, I'm sure I wouldn't have been happy but we could have taken a cab and at least been there in time to take a short walk for dinner.
Excellent 9.7
Pros: Clean and modern.
Cons: Breakfast had many choices but eggs and bacon could have been much better.
Okay 5.4
Pros: I enjoyed the cleanliness of the room and friendliness of the front desk staff.
Cons: I didn't appreciate staff knocking on my door 2 hours before checkout to "see if I was still in the room" .
Okay 5.7
Pros: Glad it had a pool.
Cons: Elevator didn't work. Breakfast did not start until late so we didn't get to eat anything before our flight.
Excellent 8.0
Pros: great room with all the amenities
Cons: nothing
Excellent 8.6
Pros: The rooms were noisy. I was able to hear doors slamming, toilets flushing and people talking during the night. I could heat the person in the room next to me talking between 4 and 5 AM.
Cons: The facilities were good.
Excellent 10.0
Pros: We've stayed here at least three times. The service is excellent and we love to the quick airport transport.
Fairfield Inn & Suites Baltimore Bwi Airport - Linthicum Heights
Rated #6
8.6
Excellent 8.6
Based on 195 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.8
Staff
8.9
Overall 8.5 Excellent
Based on 403 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.8
Staff
8.9
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.4
Staff
8.8
Cleanliness
9.2
Comfort
8.9
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
8.5
Comfort
8.3
Location
8.6
Services
8.3
Staff
8.2
Cleanliness
8.5
Comfort
9.1
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.8
Staff
9.1

Excellent 10.0
Pros: Pleasant staff, cleanliness
Cons: Nothing
Excellent 8.0
Pros: Nice business hotel. Free breakfast, decent rooms.
Cons: No usb charge ports, electrical sockets were pretty loose, bed made my limbs fall asleep.
Mediocre 2.0
Pros: The shuttle driver, the night clerk,  clerk in the morning, breakfast bar
Cons: We were assured of an ada room. There was not an ada toilet, we¿re not grab bars by the toilet, only a grab bar in the step over tub.
Excellent 10.0
Pros: clean, comfy beds, great breakfast, quiet, helpful staff, prompt shuttle pickup.
Excellent 10.0
Pros: Perfect location. Comfortable rooms and friendly staff. Breakfast was served earlier than most locations which is great for those catching early flights!
Excellent 8.0
Pros: Breakfast was very good.
Cons: The water pressure in the shower was not good. One minute the water was cold then it was hot. Just couldn't get it right.
Excellent 8.0
Pros: The room was sound proof and noise free. The beds was comfortable, but they could use some upgrades with the bedding linen and invest in new towels.
Cons: The cleaning staff did not understand my request for additional towels and me needing an area dusted that may have been overlooked. The floor could have been vacuumed. The property could use some refurbishing in the elevator and the lobby furniture needs to be cleaned because it looked a little worn. I asked the cleaning staff if the room had been sprayed with a disinfectant and was told "NO". I went down to the front desk to request some Lysol or a disinfectant and had to go to Wal-mart to get something to spray my room. It had a stale water spell and a air-freshner would have helped.
Excellent 9.0
Pros: Location
Cons: Elevators are too old.
Excellent 10.0
Pros: Everyone was very friendly, the hotel was extremely clean
Poor 1.0
Pros: Convenient location
Cons: Staff was entirely rude, clearly have never been trained in customer service. After that bad experience he sent me to the elevator for room 104, omg help me. The bed had bugs and smelt like urine. I¿m done going elsewhere.
Excellent 9.0
Pros: Close to the airport, Denny's next door for late night food
Cons: NA
Okay 5.0
Pros: The location was convenient to all my activities and gave me easy access to the airport on departure day
Cons: I hate those AC window units as they are loud and blow the curtains around. I had to turn it off. Also felt a dampness on the bed--not sure if it was humidity or what, but sleeping was not a good experience for me
Excellent 8.0
Pros: Friendly and professional staff. Nice breakfast. Quiet
Okay 5.0
Pros: The breakfast was amazing and accommodated those who don¿t eat certain foods like pork
Cons: Ants in the bathroom Very outdated building Elevators old with dirty walls
Excellent 10.0
Pros: Clean and the staff was very friendly
Cons: No nothing everything met my expectations.
Excellent 9.0
Pros: breakfast
Cons: pool was closed
Good 7.0
Pros: The location was near to a strip that gave you access to restaurants and shopping. The rooms was decent and clean. The staff was welcoming and friendly.
Cons: Breakfast could have offered more selections of food.
Excellent 10.0
Pros: The continental breakfast was awesome
Cons: Everything was perfect
Excellent 10.0
Pros: Location to airport
Cons: No
Excellent 9.0
Pros: Staff
Cons: Pool was closed since Covid
Poor 1.0
Pros: Nothing
Cons: Had problem with beds. Called, but was told that tgey would call back and did not. Had to take all of the pillows, strip the sheet layer it with the pillows and put the sheet back
Okay 4.0
Cons: TV did not work. After totally unpacking, we had to redress and change rooms. Front desk staff less than courteous and helpful
Good 6.0
Pros: Great location to Maryland live
Cons: Hotel was okay
Mediocre 2.0
Pros: Location is ok, but next to other extended stay hotels, and people hang out in the parking lot late at night
Cons: No one at the front deck, had to wait for room, very limited breakfast items, old carpet and furniture, dusty and moldy, don't have exhaust fans you can turn on after a shower, hot hallways. Should be designated as 2 star place. Worst Hampton stay.
Okay 5.0
Pros: Nothing
Cons: I didn¿t like my room at all I booked another room after I checked into the hotel
Good 6.0
Pros: Location to Casino and mall
Cons: Not really
Poor 1.0
Pros: The front desk clerk was very polite the manager was very non caring and poor customer service
Cons: I got sick at the hotel and had to leave early due to being from out of state and not able to use my insurance and they still charged me for the night I wasn’t there
Poor 1.0
Pros: Nothing
Cons: I didn’t like the fact that tha hotel was not tha hotel one I picked and that I ask for a hotel with smoking I didn’t get that n I got charged an extra fee when I went to tha hotel
Good 6.0
Pros: Nice desk clerk. Friendly and helpful.
Good 7.0
Pros: Close to Bwi
Good 6.0
Pros: Location
Cons: Parking wasn't as expected. We chose the hotel because of the "free" parking, but then were charged after the first night 27 per car for the remainder. Had I known, we would have chose a different hotel that accommodated our need.
Good 6.0
Pros: The breakfast was best part . Room was clean
Cons: My fridge didn't work right. The WiFi didn't work on my phone kept reconnecting so couldn't use it...desk light didn't work until I plugged into different outlet.
Mediocre 3.0
Pros: Lots of parking.
Cons: Late checkout not possible eve. Though most rooms are not booked and arrived at 1am
Good 7.0
Pros: The location was perfect for access to arundel mills mall and Live casino. The breakfast was exceptional for a complimentary buffet. Staff was very friendly and helpful.
Cons: The hotel advertises a free shuttle for guest but fails to mention that airport clients get priority. They left me and my 77 year old mom waiting at casino for an hour. After we got an uber to hotel lady at front desk was very inconsiderate
Okay 4.0
Pros: price was fair
Cons: Area not great. Guests seemed to be a lot of young kids, kind of loud, probably there as a cheap option for the nearby casino. My wife and I did not feel very comfortable. Beds were uncomfortable and room did not feel very clean.
Good 6.0
Pros: Front desk reception and service. Excellent service when checking in and getting settled.
Cons: nothing
Poor 1.0
Pros: The staff was friendly
Cons: Cleaning not done until 5pm/Loud construction noise could be heard on 4th floor/charged my card without authorization/manager not helpful and somewhat rude/no follow up
Good 7.0
Pros: Staff was very nice. Breakfast was good. Very clean.
Holiday Inn Express Baltimore-BWI Airport West - Hanover
Rated #7
8.5
Excellent 8.5
Based on 403 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
9.6
Location
9.0
Overall
9.5
Overall 8.4 Excellent
Based on 236 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
9.6
Location
9.0
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.1
Location
8.7
Services
8.0
Staff
8.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
9.3
Services
8.5
Staff
8.8
Cleanliness
8.7
Comfort
8.3
Location
8.4
Services
8.2
Staff
8.3
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Location
9.1
Services
8.6
Staff
8.7

Excellent 8.0
Pros: This hotel was clean and had a nice scent as soon as you walk in. The staff was very friendly. The room was clean and the beds and bedding was exceptionally comfortable. Great location being close to the airport with a shuttle. Highly recommend.
Cons: The only reason I didn't give this hotel a 10 was because the room phone wasn't working. I only stayed there to spend the night for a early flight the next morning. I had to physically go to the lobby to order room service after a long day.
Excellent 9.0
Pros: Remodel the hotel was nicely dine.
Cons: done. short toilet
Excellent 8.0
Pros: Super close to BWI and the beds are very comfortable. Shuttle to the airport was on time and a quick trip. We left our car there while we were on a cruise and the cost was low.
Cons: Walls were thin. We had partying neighbors, but it was all good!
Good 6.0
Pros: Front desk was open 24/7. Rooms were pretty clean. Staff was friendly.
Cons: Reservation wasn't found when I arrived even though I had a confirmation. The Last king bed they had thermostat in the room didn't work and had to stay in a double.. Finding parking was a nightmare due to multiple events taking place there.
Excellent 10.0
Pros: The rooms were very spacious and the staff was very friendly.
Cons: Parking was an issue due to the fact two events were happening at the hotel.
Excellent 8.0
Pros: Clean
Cons: Money still owed from cashier, I was charged for 3 rooms instead of 2 ,cause my card was double swiped. And there was no where to park
Okay 5.0
Pros: Pool decor
Cons: Multiple things
Excellent 8.0
Pros: Staff was nice & the 24 hour shuttle that leaves every 20 minutes to the airport was convenient.
Cons: The hotel room could have been cleaner.
Excellent 10.0
Pros: it was clean, it smells good, the staff are all very friendly
Cons: sad that restaurants were still not opened for business except one. totally understand with staffing and pandemic issues though... not a complaint at all. would have simply liked to see them operating.
Good 6.0
Pros: The event km
Cons: The events that took place on the 27th and the 28th. Carpet was dirty and no microwave.
Excellent 10.0
Pros: Great location, shuttle to airport and $5 parking! What¿s not to like?
Cons: Not A Thing
Excellent 10.0
Pros: Nice and relaxing and very clean.
Good 7.0
Pros: Appearance and cleanliness of room.
Cons: No microwave. Fridge did not work. Not enough coffee cups. Just didn't live up to the Marriott standards I have experienced in the past. I was charged an extra $50 with no explanation. Room smaller than expected. Only given king bed instead of 2 double.
Excellent 10.0
Pros: location to airport
Excellent 10.0
Pros: Excellent experience. Restaurant food was awesome!!
Cons: Room had no heat!!😩😩
Excellent 9.0
Pros: Television needed to be serviced. The USB port did not work. The staff was very good despite these hiccups.
Cons: The television needed service. USB charging port didn’t work.
Excellent 10.0
Pros: We really enjoyed our stay they were very professional Nd helpful.. they cleaned our room without us asking ..
Cons: Nothing
Good 7.0
Pros: The front desk attendant was exceptional
Cons: Cleanliness, climate control,
Excellent 10.0
Pros: It was clean, quite, and accommodating from the moment I stepped in the doors.
Cons: I noticed that the coffee maker in the room provided only had a supply of decaffeinated coffee. It would have really helped kick start my morning had there been normal coffee available in the coffee box.
Good 6.0
Pros: Lobby is nicely redone
Cons: Sports bar has issues
Good 7.0
Pros: Location to the airport though I was driving to a funeral nearby.
Cons: I left my phone charger there though that is my fault for not thoroughly checking the room.
Good 6.0
Pros: Bed and pillows were so so comfortable....I really could have spent my whole vacation in bed. Even my husband slept like a baby until 10 or 11 and he never does that.
Cons: There was a lot of bad patchwork in the bathroom and had to call maintenance to fix the sink. Also,the downstairs workout and pool area smelled very bad and needed airing out and/or carpet change
Good 6.0
Pros: The room was clean and everything is working condition.
Cons: The hotel lobby was so crowded. Too much noises coming from people in the hallway. Front desk Staff did not meet my expectation.
Excellent 10.0
Pros: Desk personnel were very helpful
Excellent 10.0
Pros: Beautiful hotel right next to the airport. Clean, extra large rooms, very nice
Cons: Nothing - it was great
BWI Airport Marriott - Linthicum Heights
Rated #8
8.4
Excellent 8.4
Based on 236 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
7.8
Location
9.1
Overall
7.8
Overall 8.5 Excellent
Based on 1,011 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
7.8
Location
9.1
Overall
7.8
Cleanliness
7.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.9
Comfort
9.1
Location
9.2
Services
8.7
Staff
8.9
Cleanliness
7.3
Comfort
8.3
Facilities
7.6
Location
8.3
Overall
7.6
Cleanliness
9.0
Comfort
9.0
Location
9.1
Overall
10.0
Services
8.7
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.1
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.6
Location
9.2
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
8.8
Staff
9.0

Okay 5.0
Pros: Good location if you have to get back to the airport. Shuttle bus ran every 30 min.
Cons: Hotel seemed visibly ageing in many ways. Elevator area had a panel of some sort on the wall to cover up a hole in the wall I presume. Small things, but they need to do some maintenance. Staff were friendly but the facilities are letting them down. When trying to buy some small things at their shop it became clear that they don't do it often and their system was down completely so I couldn't check out by card and had to leave some things. They did give me for free two 1 dollar items so I can't complain too much. Overall pretty good for the area but some things you don't really expect when you pay to stay at the Hilton and avoid some of the issues you might run into with more economic locations.
Good 6.0
Pros: it was well maintained
Cons: our remote did not work and the restaurant was not answering the phone
Excellent 9.0
Pros: The team and the hotel were prepared to serve guests, and the atmosphere of an "airport" was there all the time, which is wonderful
Cons: All was good. really good and fair priced
Good 7.0
Cons: I had a handicapped room. The elevators are next to the room and it noisy from the elevators.
Excellent 10.0
Pros: The hotel, including our room, was very clean. All the staff we encountered, from front desk to the bartenders to security, was extremely friendly. The food we ordered was delicious! The hotel was about 5 minutes from BWI.
Cons: The only slight negative we had was the pool water was cloudy. Not a huge deal, though, as we still swam.
Good 6.0
Cons: No business lounge
Good 6.0
Pros: Hotel was clean and well kept and front desk staff was very nice. Unfortunately, they never cleaned our room even though we asked specifically and then didn't bring fresh towels until we phoned three times
Poor 1.0
Pros: Location
Cons: Yes, they did not honor advertisement, gave us the wrong rooms & second room had no air & the we didn't get 3rd room until 9:30 p.m the 2nd night and after all that 3rd room had no phone service. So we couldn't even call front desk. And over charged $700.
Excellent 8.0
Cons: The shuttle service was rather slow in picking us up at the airport.
Okay 4.0
Pros: The room was comfortable and I liked that my room was located on a high floor
Cons: Parking was a challenge due to events that took place during my stay. My rest was disturbed by the loud celebrations from the event guests. The HVAC or mechanical cabinet in the room was very dirty inside...looked like it hadn't been cleaned in a while.
Mediocre 2.0
Pros: Almost no communication as to how to work breakfast, nor the amenities for which you pay hilton rates.
Excellent 10.0
Pros: The hotel was clean and staff was great.
Excellent 10.0
They had free shuttle service to and from the airport. The pool was huge and empty. The fitness center was nice. Everything about it was just pleasant.
Excellent 9.0
Pros: As usual the Hilton staff are excellent hospitality professionals.
Cons: The room has hum in the background from the "plant noise". The sheets were scratchy,probably due to the new clean standards.
Excellent 8.0
Pros: Rooms were fresh and clean.
Cons: Bed was a little soft.
Excellent 10.0
Pros: Clean, quiet and the staff was very friendly
Cons: No
Excellent 10.0
The staff was friendly, the hotel was very clean, the room was updated and had a large tv. Shuttle to and from the airport. Only stayed one night but it was really great
Mediocre 3.0
Pros: Different room
Excellent 10.0
Pros: Everything was above and beyond. Exceptionally clean.
Excellent 10.0
Pros: cleanliness of the room and location
Excellent 9.0
Pros: The room was very nice and the bed was amazing.
Cons: Had to call multiple times for room service and the price for Room service was ridiculous.
Excellent 8.0
Pros: Location and cleanliness
Cons: No microwave oven in room and very small refrigerator. Also limited number of close restaurants.
Mediocre 2.0
Cons: My room was right next to the conference room and there was a party with music playing loud until 12 AM. I only got this room so I could easily make an early flight in the morning but did not get much sleep. Terrible experience.
Good 7.0
Pros: Staff was very friendly and helpful. Location was perfect for my needs.
Cons: No hot water for morning shower!
Okay 5.0
Cons: The daily $50 hold on my credit card
Excellent 9.4
Pros: Great layout and great staff
Cons: No microwave in the room, but there were two community ones to use. Overall, a great experience
Good 7.0
Pros: The staff were friendly, helpful and welcoming. The lobby was well decorated and lit and breakfast was ample and tasty.
Cons: I did not feel that this hotel lived up to the usual standards of a Hilton. My room was not cleaned one day at all. I told her when I was leaving and she acknowledged, so housekeeping was aware. I also found the room to be noisy and I required earplugs.
Okay 5.0
Cons: The breakfast was not as good as I expected. A waffle maker, or porkless options, would have been great.
Excellent 9.4
Pros: The whole staff was great, the bar was fantastic and the food was fantastic.
Cons: Not enough regular coffee in room
Good 6.0
Cons: Free parking is noted when reserving here along with an airport shuttle. I am unclear why an airport shuttle is available when you cannot leave your car on the premises. I was told by 1 staff member that i could leave my car there, then differently by
Good 7.0
Pros: The bar was open late with food.
Cons: No
Okay 5.0
Pros: Location
Cons: Not clean
Good 6.0
Pros: The rooms were fairly comfortable and they were nice and clean.
Cons: The problem with this hotel is that with having a conference center/ballroom attached is that when there is an event there is no parking for guests staying at the hotel.It took us almost 40 minutes to find a parking space available. This sucked
Okay 5.0
Pros: Location
Cons: I had to call for extra towels way too many times
Good 6.0
Pros: Wanted to be near the airport, so location was good. Beds were comfortable. Nice having a fridge.
Cons: We booked 4 rooms. 2 had ripped lampshades by bed. Had appetizers at the hotel restaurant. Quality wasn't very good, so didn't stay for dinner.
Good 7.0
Pros: It is clean an quiet
Cons: The airport van pick up service can be be unreliable for a timely pick up.
Poor 1.0
Pros: Comfortable bed. Was allowed a late check out. Check in was easy.
Cons: Reserved a King, was given 2 queens. Room only average for the price. Shower leaked all over the floor. Late night staff was rude. Housekeeping ignored do not disturb sign on the door.
Okay 4.0
Pros: Great location
Cons: Hotels fire alarm went off several times for no apparent reason. Beds are nice - not worth the (full price normal room rate!) The Aloft and Element are defjnatley scoring higher points than this Hilton property. Would NOT stay again
Poor 1.0
Pros: Bed
Cons: No parking, didnt get the room i wanted at first, rude staff!!
Okay 4.0
Pros: The food.
Cons: Room was not not up to par. Water was brown when taking a shower.
Okay 5.0
Pros: Room was perfect
Cons: So terribly disappointed by the staff customer service. Other customers experienced the same. From check-in up to shuttle service.
Okay 5.0
Cons: Shower door leaked water all over the floor and got my clothes all wet. And never received my wake up call and almost missed my flight.
Excellent 10.0
Pros: Great location, nice staff, and very clean.
Cons: There are no charging stations in the room. They do not have USB plug-in stations so don't forget your charging base.
Okay 5.0
Pros: Everything
Cons: Perfect
Excellent 10.0
Pros: Very nice hotel and the front desk agent was very nice. The shuttle driver on the 7:30am shuttle was great very friendly.
Cons: They need to cut the trees around the sign on the street. It was a little hard to see.
Mediocre 3.0
Pros: Location
Cons: Bed and tub had hair could not turn fan off for temperature froze all night ask for wake up did not receive
Mediocre 3.7
Pros: Modern look of the room. Water in the room.
Cons: The holes in my shower curtain. The stains on my comforter and wash cloths. Being charged twice. Calling the hotel twice to get a refund and still not getting it. Having to call the corporate office to be refunded. Not being comped in any form or fashion.
Excellent 10.0
Pros: On site restaurant and bar. Decor was very elegant.
Hilton Baltimore BWI Airport - Linthicum Heights
Rated #9
8.5
Excellent 8.5
Based on 1,011 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
7.6
Location
8.9
Overall
7.2
Overall 8.4 Excellent
Based on 323 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.6
Location
8.9
Overall
7.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
7.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.2
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
7.3
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
8.9
Comfort
8.7
Location
9.0
Services
8.5
Staff
8.6
Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.3
Facilities
7.2
Location
9.0
Overall
7.2
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
9.1
Staff
9.2

Excellent 8.0
Pros: Nice room for the price. Good, quiet location. It was only a few minutes away from our event.
Cons: When I booked it said breakfast was included, but it was $14.95. Could have kept the pool a little cleaner, as well as the floors near the elevator from people coming from the pool. Just something I noticed, but it wasn’t too bad.
Excellent 8.0
Pros: It is a very nice hotel, decent place. I actually like the location, it’s not in a crazy area, that is too crowded.
Cons: They can probably do better in maintaining it, with the upkeep of the place. I can imagine with staffing issues everywhere, an establishment would only ensure of it’s operations, to be able to maintain the flow of guests. But I am very particular with standards that needs to be maintained with hotels. Being a daughter of a hotelier. The first director of HRRA in PI.
Excellent 10.0
Pros: Friendly and helpful staff. Clean, modern, facilities. Can’t recall if the neighbor noise was an issue, but that likely means it wasn’t. Travel plans changed, and my final unused reserved night was taken off without hassle.
Cons: Guest dinner trash in the hallways was not picked up. Price was a bit high, but all the decent area hotels were about the same or more. So not really a negative I suppose.
Excellent 10.0
Pros: The food was great! The staff was so helpful and friendly!
Cons: Nothing we had a wonderful stay...will stay again when we are in town
Excellent 9.0
Pros: It was clean, priced right and near the airport.
Good 6.0
Pros: Location was great.
Cons: Very loud people outside could be heard in our room most of the night which was very frustrating because we had an early flight.
Excellent 9.0
Pros: Friendly and accommodating staff. Finally some food options at a Maryland hotel.
Excellent 10.0
Pros: Cleanliness of the rooms and entire hotel
Cons: Nope
Mediocre 3.0
Pros: The hotel internet in my room wasn¿t working the entire time
Poor 1.0
Cons: Everything! It was just awful, definitely not worth the rating it has, there are plenty of better hotels surrounding it, I highly recommend people look elsewhere.
Excellent 10.0
Pros: The hotel brand. The cleanliness of the room.
Cons: no
Excellent 10.0
Pros: It was super clean and the customer service was amazing.
Cons: Nope nothing
Excellent 10.0
Pros: Very clean, room was very comfortable. Even with covid restrictions, everything was wonderful. This was a last minute need and the later checkout made it better for me.
Good 6.0
Pros: The room being clean
Cons: It's a bad time with the virus, laws disappoint that the bar was closed and everything else.l don't understand why l had to pay resort taxes when nothing was open. And it needs repairs done
Excellent 9.6
Please be careful in the shower/tub. Can't stand safely in the shower due to shape of the sides.
Excellent 10.0
Pros: The staffs were very nice and helpful. The shuttle from and to the airport is a plus.
Cons: None
Excellent 10.0
Pros: I really enjoyed staying here very very nice the staff are excellent
Excellent 9.0
Pros: Proximity to airport. Bathroom had more than usual counterspace.
Cons: There was no bartender on duty the one evening I was there, so I couldn't get the mixed drink I wanted.
Excellent 10.0
Cons: Evening Shuttle bus driver made the stay enjoyable even after we missed our flight.
Mediocre 2.0
Pros: Bed was super comfy and the room was clean spacious and cool. It was 10 minutes away from a variety of shopping, gas stations, my bank & the grocery store. Restaurants were right outside the hotel parking lot the location is the best thing about the place
Cons: One of the reasons my company booked this hotel was due to the amenities. But the fool and fitness area were out of order.The hotel restaurant served me raw pancakes which I had to send back three times and I was still charged for breakfast. DISAPPOINTED!
Okay 4.0
Pros: Location
Cons: The bathroom had mildew and wallpaper peeling from the wall. They also charged a $50 deposit in case I wanted anything from the cafe.
Mediocre 2.0
Cons: The room smelled like mildew and had a moist feel in the air. There were water stains on the ceiling. They charged $8 for parking (This hotel is not downtown, it's in an industrial park - plenty of space to park!)
Mediocre 3.0
Pros: Convenient location
Cons: Dirty. In need of maintenance and repairs. Never seen a Hilton garden inn at this level of wear and tear
Mediocre 3.0
Pros: Friendly staff, large room size, and newer large screen television.
Cons: I requested non-smoking rooms because several family members are sensitive to smoke. Unfortunately, both rooms had a strong marijuana smell. Be aware that this hotel will charge you an $8 parking fee and a $50 security deposit for each room.
Good 7.0
Pros: location
Cons: Old property
Good 7.0
Pros: Hot tub was not working or cleaned till notified
Cons: Toilet wasn't working properly
Mediocre 2.0
Pros: Very good stay
Cons: Hidden parking charge on credit card. Desk manager did not discuss this at checkin time.
Okay 5.0
Cons: They charged us extra parking fee which we were not made aware of at time of booking
Mediocre 2.0
Pros: Clean
Cons: Shuttle from rental car area at airport took over 2 hours called multiple times each time said 5 more minutes. It was a long day made even longer due to lack of customer service had we been told there was even a 30 min wait for a 5 min would have cab
Good 6.0
Pros: Close to airport
Cons: The room Had the toilet broken. They gave me another room that had the main light broken too, closet doors were stuck, tv stand cabinets were not closing properly. The bathroom has tiles broken and the sink was clogged. Definitely not a $--- dlrs hotel.
Poor 1.0
Cons: For a Hilton Hotel I was shocked with he poor condition of the room . Ripped carpet, wallpaper in bathroom coming off wall. Shower rod not mounted correctly
Poor 1.0
Pros: Location Shuttle drivers were all very friendly and helpful.
Cons: The room was suppose to be non smoking but not. Eyes were red because if it have puctures of The floor and chair had cigarette burns. I had reported it to the desk and was never offered another room or better room. The rest of staff not friendly at all.
Poor 1.0
Cons: COCKROACH & SPIDER IN THE BATHROOM! UNCOMFORTABLE BEDS. POOR ROOM LIGHTING. BIG RUST STAIN IN THE TUB. MUSTY ROOM SMELL. TOLD FRONT DESK ABOUT COCKROACH AND SPIDER AND NOT EVEN AN APOLOGY? NO HOTEL FOLLOW UP AFTER CONTACTING HILTON. NEVER AGAIN.
Good 6.8
Pros: Hot tub
Cons: I waited on hold for over six minutes to find out where to pick up the airport shuttle, and ended up taking a taxi to the hotel because the shuttle took a long time. The staff did not tell me that you had to sign up for the morning shuttle in advance, but luckily I overheard someone else signing up and asked about it.
Good 7.0
Pros: Cleanliness
Cons: 90 dollar charge for pArking - that is ridiculous
Good 7.0
Pros: The host at the desk made me feel welcome. Went the extra mile. Understood hospitality. Due to adverse weather, housekeeping staff was at a minimum. This was handled well, with a note explaining the situation presented to each guest.
Cons: One receptionist was especially loud and handled her duties in a rather clumsy manner. Hard to hear the other receptionist working beside her. Definitely needs coaching on etiquette with phone, using appropriate tone.
Good 7.0
Pros: I like the location of the hotel. It was close to the mall, and the casino, and not too far away from the cruise port either.
Cons: The carpet in our room directly under the AC was soaking wet. We reported it to the front desk to make sure they didn't charge us for damages, and they offered to move us to a different room.
Good 7.0
Pros: Quick check - in. Changed room style for us when it was determined that the reserved room did not meet our needs
Cons: The King Suite room pictured on the advertising was not what was available at this hotel
Excellent 10.0
Pros: Rooms were very quiet. Dinner fare at the restaurant was reasonably priced and of higher quality than I would have suggested. Staff were both professional and kind.
Mediocre 2.0
Cons: This hotel had the worst service I've ever had. The overbooked a co-workers room, and charged a room to the incorrect credit card. The front desk service was impatient and impolite. We will not be staying at this hotel again.
Excellent 8.0
Pros: it was a great stay
Excellent 9.4
Pros: Staff to include shuttle driver very nice and food was taste good.
Cons: Room while appears renovated appeared, rushed cleaning ie lamp shades crooked, bed covers should be tucked possibly with chocolate and name of cleaning person; gives a personal touch. Possily use a fresh "clean scent" cleaning product; Just the small things seemed over looked but all in all good value for price.
Mediocre 3.1
Pros: Not a single thing other than the location in connection to the airport.
Cons: First and foremost, we checked in relatively early in the evening, but since we booked online, my wife and I got a handicap room. If that was not enough, this room has some flying bugs (they looked like moths) that were flying throughout. After asking to be moved to another room, I was told that no accommodations could be made. The bed was fair from comfortable and the bathtub completely backed up while showering. Not to mentioned, there were a number of what appeared to be pubic hairs that lined the bathroom floor. When I complained the next morning (we tried to leave but everything around us was booked in other hotels), we were met with very little interest in fixing the situation. From start to finish, it was the worse experience. I have ZERO desire to stay at this facility EVER again.
Excellent 10.0
Pros: Front desk staff was very nice. Buffet had a great selection.
Excellent 10.0
Pros: Everything
Cons: Everything was lovely I have nothing bad to say
Excellent 9.6
Pros: Great location for next morning flight. Easy access to airport. Quiet room.
Good 7.0
Pros: Spacious room
Cons: Lousy routers and internet access
Hilton Garden Inn BWI Airport - Linthicum Heights
Rated #10
8.4
Excellent 8.4
Based on 323 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
8.3
Overall 8.3 Excellent
Based on 123 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
8.3
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.0
Location
8.7
Services
7.8
Staff
8.4
Cleanliness
9.5
Comfort
9.2
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Location
8.9
Services
8.6
Staff
9.4

Excellent 8.0
Pros: Very well maintained lobby/common areas; excellent location to access BWI airport.
Cons: The room smelled like cigarette and marijuana smoke; although we did not request/require an accessible room, we were given one and the shower head was not able to spray at a standing height.
Excellent 10.0
Pros: Breakfast needed more selection. Price was a little high. Service was very good.
Cons: More selection on menu.
Excellent 8.0
Pros: Clean
Cons: The phone did not work in my room and even though.I told someone it was not resolved, I had to use my cell twice to call the front desk. Rm 258
Okay 5.0
Pros: Breakfast
Cons: Breakfast was not included, unlike 80 to 90 percent of other hotels. Found 3 roaches in the bathroom and notified desk at checkout. Probably won’t stay at a Marriott again.
Mediocre 2.0
Pros: It was clearly below our standard and expectation.
Cons: Cleanliness and odor in the room was bad
Excellent 10.0
Pros: the young lady who checked us in was exceptionally helpful and pleasant. it had been a long day, and it was late night, and that initial encounter could have set the tone for our visit. and it did, in the best of ways.
Cons: no
Excellent 9.0
Pros: Clean
Cons: Need a place to have breakfast
Good 6.0
Pros: Price and location
Cons: Air conditioning sounds like Diesel engine
Excellent 10.0
Pros: The bed, swivel TV, Netflix availability (with our membership).
Cons: No
Excellent 10.0
Pros: The peace and quiet
Cons: Receipt indicated there were 3 people during my stay. It was just my boyfriend and I.
Mediocre 2.0
Pros: Shuttle driver and it was clean.
Cons: Front desk people, the other people staying at the hotel, the grab and go breakfast wasn't edible.
Excellent 10.0
Pros: I loved the room setting...cute furniture..... Bus driver went above and beyond to get us to the airport...I don't remember his name...he picked us up when we had 15 to get to the airport... Also liked the fact that they gave face mask....
Cons: N/A
Excellent 10.0
Pros: When I travel, I always read reviews. This hotel had great reviews. I have nothing bad to say about this hotel.. super duper clean!! Cleanliness is top priority!!
Cons: No
Excellent 10.0
Pros: Simple and comfortable style of the room with very comfortable beds.
Cons: なにもない
Excellent 10.0
Pros: Clean, to the point. All employees I interacted with were professional and friendly.
Good 6.2
Pros: Security could have been better, but I enjoyed myself. Also, airport's fault...sent me to wrong Marriott. But, I got there 3 hrs after my plane landed. BWI Marriott was on my confirmation (nothing said Courtyard). Bed was comfortable! Check out time is nice:)
Courtyard By Marriott Baltimore BWI Airport - Linthicum Heights
Rated #11
8.3
Excellent 8.3
Based on 123 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.1
Overall 8.1 Excellent
Based on 1,151 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.1
Cleanliness
6.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
7.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.9
Services
8.1
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.6
Comfort
9.0
Facilities
9.0
Location
7.3
Overall
7.0
Cleanliness
8.6
Comfort
8.4
Location
9.0
Overall
9.0
Services
8.4
Cleanliness
8.2
Comfort
8.4
Location
8.8
Services
7.9
Staff
8.3
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
9.1
Overall
8.4
Cleanliness
8.5
Comfort
8.6
Location
8.9
Services
8.3
Staff
8.6

Excellent 10.0
Pros: I love coming here .I come aleast three times a month The staff is very friendly the place always clean .They serve hot coffee an tea all day
Excellent 10.0
Clean facilities, breakfast included, and free shuttle. Very reasonable price. I could not have asked for a much better deal than that!
Excellent 9.0
Pros: This was a great location. The service was excellent. I will come here again when I cruise out of Baltimore. This was a quiet stay considering we were near the airport. We were on the 5th floor and the view was great.
Excellent 10.0
Pros: It was a great location. I felt comfortable and safe. Decent breakfast choices. The staff was wonderful. Kristen/Kerstin ( not sure which) was amazing. She went above and beyond to help us.
Cons: No complaints. The hotel needs some updates but it was clean and comfortable.
Excellent 8.8
Very good
Good 6.8
It was quiet and staff was friendly. Free breakfast. Bathroom floor could have been cleaner. Shower/tub must have been sprayed to change the color; the film was coming off the shower stall.
Excellent 10.0
Pros: great staff.
Cons: nothing
Good 7.0
Pros: Comfortable beds
Cons: Hotel shuttle does not run after 12 midnight
Good 6.0
Pros: Breakfast choices were good. Clean facilities.
Cons: Shower head and spicket were not clean. Room service did not stop. The shower teperatire gauge was loose.
Excellent 10.0
Pros: Clean & quiet. The staff was nice and courteous.
Cons: The fridge was small and had NO blackout curtains.
Excellent 10.0
Pros: Great location, staff abs cleanliness.
Excellent 10.0
Pros: Staff is amazing! Clean rooms.
Poor 1.0
Pros: Checking out!
Cons: Stayed at this hotel few years back and the it has gone down big time. Leaking toilets, dirty and smelly rooms. Very old pillows and the breakfast offered is simply sad.
Good 7.0
Pros: The man running breakfast was so friendly! Breakfast was basic but included so can¿t complain too much. Day manager was fantastic!
Cons: Check in clerk (around 12:30 at night) not the most friendly person. Airport hotel - why does your shuttle end at 12? Flights finish landing at midnight, run until 1am!! That was an extra cost for transport we shouldn¿t have had.
Excellent 9.0
Pros: Everyone was very helpful. Notable was the manager of house keeping. Very friendly
Cons: Not really
Okay 5.0
Pros: Location
Cons: We were given a room where the thermostat didn't work, and the hotel knew it. Had to change rooms for the second night. The bathroom showed age with holes in the wall and old shower.
Excellent 9.0
Pros: Convenient location
Cons: Breakfast wasn¿t much
Excellent 9.0
Pros: Location & price
Cons: Yes! We were misinformed about the hot breakfast? there was none and should have been explained on the web-site!!
Excellent 10.0
Pros: The staff was extremely patient and helpful. We were diverted to BWI late at night and they made sure to put us in a room where we were comfortable and provided transportation the next morning.
Okay 4.8
Run down, stained, hair in all the wrong places, and in vital need of a tear out and renovation. You have many other options on same street. Pick one, any one.
Okay 5.0
Pros: Location
Cons: Bed was not made correctly. Room was humid and I felt dirty. For a high rating disappointed. Breakfast not good
Excellent 9.0
Cons: The room was mostly clean, me and my husband's only problem was that the bed wasn't that clean. The pillows and sheets had hair all over it... The carpet also had multiple yellow stains on it.
Poor 1.0
Pros: The hotel staff don't want to answer the phone or bring things to your room that are needed, they should change the name from Marriott to Marriott Express to lower expectations.
Cons: Staff are lazy.
Poor 1.0
Pros: I stayed 2 nights, I came back the 2nd night because it seemed decent, however when I got to my room it was unsecured with a rag in the door frame and wide open. Then I left my item and trying to retrieve it has been a hassle, I¿m pretty it¿s been s
Cons: I left an item behind and have called multiple times being given the run around. This item is pricey and obviously if they cannot account for it, it has been stolen by someone there.
Good 6.0
Pros: location
Cons: no clock or kleenex in room. Very poor breakfast choices. One day there was no coffee.
Excellent 10.0
Pros: Location
Poor 1.0
Pros: Beds were very comfortable
Cons: Room had to be changed due to bathroom issue. Strange man attempted to get in my room after 1:00 in the morning.
Good 7.0
Pros: Proximity to airport
Poor 1.0
Pros: Shuttle to and from the airport.
Cons: The hotel was dirty. When we arrived two male guests were in the lobby and very boisterous. One slapped the other and they were spitting on the floor. The a/c fan ran loudly all night. I do believe the to go breakfast could have had better options.
Excellent 9.0
Pros: Very clean room. Comfortable bed. Nice bathroom w/ hot water. Great staff. Breakfast was straight. Shuttle was quick and accessible. Good location with a few food places nearby. Honestly everything about this place was great; aside from the AC in the room
Cons: The AC machine didn¿t have knobs so the temperature couldn¿t be altered to comfortable level. So it was always freezing cold in the room. That may sound like it¿s nothing but imagine spending the night in a comfy, clean freezer with some blankets
Excellent 9.0
Pros: Staff was very nice and room was clean
Mediocre 3.0
Pros: Close to airport.
Cons: Not enough of anything in room- towels, coffee, cups, etc. Most importantly, the airport shuttle never arrived. I had to find my own ride to the airport- LATE.
Good 7.0
Pros: Location
Cons: stair well dirty. I only saw two luggage carriers Carpet looked dirty and the wall corners were missing guides. This would have prevented the walls from looking so tattered
Poor 1.0
Pros: Nice hotel and staff 1st time having issues with air and nobody offered assistance
Cons: The AC did not work no one offered to switch rooms I just checked out
Good 7.0
Pros: Close to airport
Cons: Bathrooms needed updating
Poor 1.0
Pros: Free shuttle and was close to the airport
Cons: The staff was rude , the room had hair everywhere . It was hot on arrival no hot breakfast as was advertised
Mediocre 3.0
Pros: Close to Baltimore
Cons: They told me they¿d call to check on the room to make sure it was ok. They didn¿t. Room was dirty and not vacuumed. No shampoo or soap. Not enough towels. Peeling tub.
Poor 1.0
Pros: I had to change rooms twice. The first room was extremely dirty. It's like it was never cleaned. The second room had bed bugs. The third room had appliances tgat did not work.
Cons: I didn't like anything?. It was the worst experience.
Mediocre 2.0
Pros: None
Cons: Most of them.
Good 7.0
Pros: Location great, nice smoking area, quiet, and 1 pleasant feont deak clerk who went out of her way to help me(the one that checked me in) who appeared to still be learning.
Cons: The seasoned rep that was scolding a 20 yr old family member LOUDLY on phone4drinking on snapchat4family2 see.So unprofessional.My phone charger wasnt working & I needed to call my family.Hotel did NOT have a loaner CHARGER! PLEASE INVEST IN A FEW!
Good 7.0
Pros: The convenient location to the BWI Airport. The staff was friendly and courteous.
Cons: There were no curtains for privacy only sheer panels and the east morning sun was a problem.
Okay 5.0
Pros: Cleanliness and location
Cons: The morning front desk guy used vulgar language and complained about guests in front of me. The breakfast was nothing more than snack bars and muffins¿NOT breakfast as advertised. Please stop using pandemic as an excuse or at least tell me that up fro
Good 6.0
Pros: close to where we needed to be
Cons: bathroom shower was too slippery for me. I am handicapped and it was very slippery....
Good 7.0
Pros: The hotel location is very convenient.
Cons: One of the staff working Thursday evening was very rude. I was locked out of my room and wished to get a new entry card. I understand they were busy, but rudeness and disrespect is never acceptable. I am sorry I didn¿t get his name.
Okay 4.0
Pros: Nice room, great airport location.
Cons: ¿Breakfast¿ was a bowl of oranges and some cookies. Coffee at breakfast both days was out. Stayed two nights, no room cleaning or towels after first night. Staff super slow on arrival. No parking second night as they had kids party, lots of outside
Okay 5.0
Pros: Price, free parking
Cons: No shower curtain, no bathtub plug, no free cookies as advertised, bagged "breakfast" to go consisting of juice, granola bar, & muffin.
Poor 1.0
Pros: Breakfast
Cons: It is Not clean, old room, don¿t-care about COVID-19. The room A/C smell makes me headache. Staffs were not kind and ignored my request about smelling. My room key access has been disabled on 2nd day. I don¿t like to stay this hotel in the fu
Okay 5.0
Pros: Nothing liked best. It was mostly clean.
Cons: 1st the carpet is worn. 2nd only 1 towel in the room. Had to request more towels and washcloths.3rd the light next to the bed is broken. The lighting in the bathroom is low. Remote on TV did not work well. Pillows are very small for a king size bed.
Poor 1.0
Pros: The location was good. The staff was ok. The room would have been good except it was not properly cleaned.
Cons: Yes, my bed had several hairs and the sink had a long strand of hair. I had to make my own bed. They were supposed thoroughly clean my room the next day and didn¿t even touch it.
Okay 4.0
Cons: Upon arrival they told us we could not leave our car and that they no longer provided a shuttle to the airport
Mediocre 3.0
Pros: The outside of the hotel was better than the inside
Cons: Yes the paint in the restroom was peeling and the walls had water damage
Okay 5.0
Pros: Central location, clean
Cons: TV didn't work, towels were the size for a 3 year old & thin enough to see thru
Excellent 10.0
Great convenient place to stay
Mediocre 3.2
Our room was dirty. Hair on the bathroom floor, bloody piece of tissue on the sitting room couch. Have to request the shuttle.
Excellent 10.0
Great price! It’s super Clean and close to the airport with great hospitality!
Okay 5.0
Pros: The proximity to the airport
Cons: The room seemed dated... the shower head kept turning to face the shower curtain, so you had to hold it in place over your head. On the 1st day we checked in the floor we were staying in( 3rd floor smelt like cannabis smoke)
Excellent 10.0
Pros: This hotel is very close to the airport & even had the shuttle pick my family and I @ 1200am. The customer service was impeccable & the room was what was advertised. Overall excellent
Okay 5.0
Pros: location is great, very close to airport. Breakfast is good. Room is clean and view is good, also walking distance to restaurant Chili, very nice.
Cons: 1. sound proof is marginal- hear very clearly next door's activities. 2. seems to have air leak from outside through AC unit.
Mediocre 2.0
Pros: Location
Cons: Room carpet and sofa were stained and filthy.
Mediocre 3.0
Pros: Staff was no friendly, breakfast was sickening, room was a mess, location was unsafe
Excellent 10.0
Pros: The staff was excellent--the most effective and pleasant that I've experienced in a long time. From the shuttle drivers to the front desk, they were anexcellent team.
Excellent 8.2
Pros: The shuttle service was excellent. The lady that picked us up arrived about 5 minutes after we called at 1:30am and was very friendly and helpful.
Okay 4.3
Pros: The tv in the room was nice and I had no problems connecting to Wifi.
Cons: The bathroom was not clean at all. There were some sort of stains on the tub and the floor. The toilet seat had a burn mark on the top. Also the room smelled musty when I first walked in. This is an older hotel and needs some major upgrades. I could barely get the door open when I got to the room. It was practically stuck. Had to force it open.
Country Inn & Suites by Radisson, Baltimore Air - Linthicum Heights
Rated #12
8.1
Excellent 8.1
Based on 1,151 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
6.9
Location
8.9
Overall
6.8
Overall 7.9 Good
Based on 539 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
6.9
Location
8.9
Overall
6.8
Cleanliness
5.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.0
Comfort
8.1
Location
8.9
Services
7.7
Staff
8.6
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.4
Comfort
8.4
Location
8.9
Services
7.9
Staff
8.6
Cleanliness
8.1
Comfort
7.9
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.3
Comfort
8.4
Facilities
6.8
Location
8.9
Overall
7.1
Cleanliness
7.8
Comfort
7.9
Location
8.5
Services
7.4
Staff
8.0

Excellent 10.0
Pros: staff were sweet and breakfast was great
Cons: tight parking
Okay 5.0
Pros: location and you could bring pets
Cons: Toliet leaked and rocked. A lot of noise early in the morning. There was no warning regarding parking lot being repaved. Breakfast was substandard.
Excellent 10.0
Pros: Friendly staff and safe hotel
Cons: Parking lot was being done and had to park at another hotel
Good 7.0
Pros: Nice room. Great desk staff. Clean common area. Great breakfast
Cons: Had a little bit of a funny smell. Too much polyester in the sheets made them feel nubby.
Okay 5.2
I stayed here for 1 night before an early morning flight the next day. When I walked in, there were balls of hair on the bathroom floor like it hadn’t even been cleaned. The room was a handicap room (I am not handicap but this is what they gave me), and the shower was so rusted and filthy that I didn’t even want to stand in it with my bare feet. After I took my shower, the entire bathroom floor flooded and wouldn’t drain. I had to put my shoes on and walk around in a puddle while I got ready for an hour. On top of all of this, there was a GIANT BLOOD STAIN in the middle of the carpet floor next to the bed. I shined my flashlight on it, and it was definitely “fresh.” I don’t know how this could have gotten there, but clearly the room was not checked or tended to before my arrival. Will not be staying here again.
Excellent 9.0
Pros: Hotel staff was very helpful and understanding with getting our group get checked in. They were very accommodating with the amount of people we had.
Cons: Minor things with the room that needed to be fix like the door and paining in the bathroom but overall it was a great hotel
Good 6.0
Pros: The location was great & easy to find.
Cons: The pool was not open,the breakfast was not good.
Excellent 10.0
Pros: It is a non smoking hotel so there are no fumes moving from one floor to another. The rooms smell clean and all of the staff are very accommodating--from the desk clerks, to the staff serving breakfast to housekeeping.
Excellent 8.0
Pros: Very clean, great location. The gym is great.
Cons: Walls are thin, could hear everything going on around. Breakfast was crappy.
Good 7.0
Pros: The location was convenient.
Cons: First, the pool was not open, and I didn't see any disclosure. Second, the breakfasts were subpar. Not very many choices.
Excellent 10.0
Pros: Clean clean
Cons: I only had one Complaint. The room was clean. The room smell really bad. (Smoke)
Poor 1.0
Cons: Left three pairs of sneakers behind. Called the same day to retrieve/recover. However, they were nowhere to be found.
Mediocre 2.0
Pros: Location
Cons: There was a needle and syringe left in plain sight next to the bed
Okay 5.0
Pros: Front desk staff
Cons: Room not clean (found broken nails on floor)
Mediocre 2.0
Pros: Nothing to say
Cons: Unfortunately, I stayed there for about two weeks. In that time not once did they clean the room. This is after I repeatedly requested it. Everytime they would tell me that they will buy when it came time to clean they said they forgot!! I'm disappointed.
Excellent 10.0
Pros: Staff
Good 7.0
Pros: I was in town on business and chose them due to price and proximity to highway since i had to go into downtown Baltimore. It¿s an easy 15 mini Ute drive. The staff is great! It was pretty quiet. Good internet speed and my room was clean.
Cons: I loved my stay until the last day. Unfortunately there was a roach coming under my door. Being I didn¿t see anything the entire time I was there it could have came off a guest or from there things. I don¿t know if I would say the hotel has them.
Poor 1.0
Pros: My room keys kept deactivating....staff was not very nice.... won't stay there again.. .bad experience
Cons: Staff was very unfriendly I was a bother
Excellent 10.0
Pros: Clean and quiet. Good value at the price.
Cons: No
Good 7.0
Pros: The location was perfect and the price was reasonable
Cons: The first room we were given was not properly cleaned so we had to move things after a three hour drive there.
Excellent 10.0
Pros: The customer service was excellent this was my first time staying here and will be going back
Cons: None
Excellent 10.0
Pros: The white lady works nights made my stay terrific
Cons: The computer turns off too quick
Excellent 8.0
Pros: Provided shuttle service to nearby restaurants.
Cons: advertised breakfast for everyone but only privided bag breakfast to corporate clients and not regular individuals.
Excellent 10.0
Pros: It's close location to the airport
Cons: The AC was very loud.
Good 7.0
Pros: Very friendly staff
Cons: Bed was a bit uncomfortable.
Mediocre 2.0
Pros: The TV dinners in the lobby. The bed was nice and comfortable.
Cons: I asked for a disabled room. The only thing disabled was a bar on the wall of the shower. The toilet was too low. The shower was not roll in. There was no free breakfast. The pool was closed The room was not sound proof
Mediocre 3.0
Pros: They returned my son's toy
Cons: the staff The cleaning Fan,light doesnt work False advertising of amenities
Okay 5.0
Cons: You could hear your neighbors in the next room, bed very uncomfortable
Poor 1.0
Cons: The first light I came to, didn’t work. The entertainment center had to be pulled out, so the tv could be plugged in. And, the shower was broken.
Okay 5.0
Pros: Cleaning staff was friendly and willing to make our stay as pleasant as possible.
Cons: Front desk staff needs training or be replaced. They need to make guests feel welcome by greeting them when guests walk in or out of the hotel. Staff did a poor job providing info. on the amenities offered by the hotel (wifi access, breakfast, gym, etc).
Good 7.0
Pros: Convenience and a friendly staff
Cons: i had a problem with ants,someone left a dirt washcloth behind the entertainment center.
Good 6.0
Pros: Parking
Cons: No amenities
Mediocre 3.0
Pros: Location
Cons: microwave had a plastic plate in it with food remains. The level of clean subpar.
Okay 5.0
Pros: Room
Cons: One of the staff members the night time auditor. He displayed very poor customer service skills. He was very non chalant and a little arrogant.
Okay 5.0
Pros: Area was nice
Cons: Room was clean. But smelled horrible like pee.Air was either too cold or hot.
Excellent 8.0
Pros: Clean and comfortable. Very nice breakfast.
Cons: Undergoing remodel. It was awkward entering from parking due to closure of the normal entrance.
Excellent 10.0
Pros: How friendly everyone was that I encountered on the staff
Cons: Nothing
Okay 5.4
Pros: The hotel itself was nice, there were renovations going on and I got a renovated room.
Cons: I was going to give this an excellent review but I made a mistake and booked for 3 days rather than 3 nights which I take full responsibility for. Instead of calling me, the staff took all of my clothes and things and stuffed them into my bags, mixing my clean and dirty clothes, shoes, laptop, anything you would normally have. Then taking the bags which were left open and putting them in a housekeeping closet, keep in mind, my laptop and kindle were in there. Then they called me at 330 pm making me aware that they noticed I vacated the room but didn't vacate my things. I called them back within 10 minutes and explained to them what happened. At first she thought she had mixed up the days and then she said that no, actually I had made the mistake. I asked them because they had my credit card on file if they charge another night. The person shut me down immediately and said I had to go back through the 3rd party to book another night. (kayak, priceline) I got off the phone and booked another room there immediately; which I wish I hadn't done but I was panicked because I was there for work. I got back to the hotel and got my bags which my stuff had been shoved in them without being closed. I asked if I could speak to a manager. I was really upset they went through my things and I did not understand why they didn't call me first to see what might have happened. The manager was not there so I called the corporate office. The could not have been any nicer, they said the would have the hotel manager call me within 24 hours. The manager called me back. I said that I took full responsibility for making the error but I was really upset with them that they did not contact me first before going through all my things, they had my credit card on file, I would have charged another night with no problem. He said that this was 50% my fault and so I should take part of the responsibility. Mind you, I said that this was partly my fault but I thought what he said was a totally inappropriate thing to say. He then said he did not have my contact information and they could not call me. I reminded him, they had all of my information from priceline which included my phone number. I also told him that his employee called me after they had done it so they must have had it on file. He acted surprised and said he would look into it. He then said that they were completely booked and this was the reason. I let him know that as soon as I got off the phone that I booked a room there immediately so it was not a no vacancy issue. Basically, I was really upset with the way I was treated and really upset that someone had gone through all of my things including electronics. The manager then called me back and said he talked to the employee and that upon further investigation he would comp my room. I'm not someone who complains a lot but I really want this place to understand that it is not okay to go through people's things and it should have been approached much differently.
Okay 4.0
Cons: The smell from some sort of air freshener was very overwhelming. Had to turn on the air and open the window. Asked the person at the front desk if every room had this strong fragrance and was told he had no way to know. Not very helpful. Would not stay at this location again.
Good 6.0
Pros: Breakfast was good. Staff was very friendly.
Cons: Room smelled stale and a bit musky
Okay 4.0
Pros: Fast check in, free breakfast
Cons: Booked for 4 adults, but given 1 king bed. I called ahead to inform them that we are checking in late due to very heavy traffic in the hi-way. When we got there it was already 3am but they already have our key ready which about the only positive.A big surprise when we got to the room as there was only 1 king size bed. Another problem was the parking, they didn't have enough for all guests. We will not stay at this hotel again.
Okay 4.5
Pros: Near bwi. Nice towels and linens. Bed was comfy.
Cons: No eggs, bacon, sausage, potatoes, gravy, biscuits in the breakfast you come to expect at la quintals. The hotel is in need of an update. Material condition is poor.
Good 6.5
Pros: It served its purpose as a place to sleep before an early flight and was perfectly fine for that.
Cons: The bed was a tad hard.
Excellent 10.0
Pros: The free USA Today newspaper A very tasteful and complete breakfast. The Internet Wi-Fi connectivity. The friendly and courteous ladies at the front desk. The hard working ladies that cleaned my room.
Cons: The noisy people in the room next door.
La Quinta Inn & Suites By Wyndham Baltimore Bwi Airport - Linthicum Heights
Rated #13
7.9
Good 7.9
Based on 539 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.6
Food
10.0
Location
8.8
Overall 7.7 Good
Based on 1,310 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.6
Food
10.0
Location
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
10.0
Cleanliness
8.2
Comfort
8.1
Location
8.8
Services
7.9
Staff
8.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
7.6
Facilities
7.4
Food
10.0
Location
8.1
Cleanliness
8.0
Comfort
8.1
Location
8.6
Services
7.9
Staff
8.5
Cleanliness
8.4
Comfort
8.2
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Facilities
7.7
Location
8.9
Overall
7.3
Cleanliness
8.4
Comfort
8.3
Location
8.9
Services
8.0
Staff
8.7

Excellent 10.0
Pros: The room was decorated well and the efficient of the room was outstanding
Cons: Itchy bed
Excellent 9.0
Pros: Clean, nice design
Cons: no microwave, shower is smaller then Ocean City, MD. location
Excellent 9.0
Pros: Great location close to the airport. We had a flight cancelled last minute and even though we live close to the airport, we decided to stay here and take advantage of the free airport shuttle so we didn't have to bother a family member to take us to the airport at 4:30am. Clean room, nice staff, comfy bed and free shuttle to the airport! You could hear the airplanes but it wasn't anything terrible. There was another guest complaining about the airplane noise but I'd love to know what they expect staying at a hotel that is RIGHT near the airport? It never bothered us, we got a good night sleep.
Cons: Not a thing, it was a good stay.
Excellent 9.0
Pros: Excellent service from their airport shuttle. Quiet hotel. Great location for an early flight out.
Cons: Everything was fine.
Mediocre 3.0
Pros: Staff was super friendly and kind. Great location.
Cons: The entire hallway on the floor we stayed reeked of marijuana. Yet, there were no smoking signs everywhere. Hotels absolutely have to start enforcing these policies. Hotel smelled disgusting.
Excellent 10.0
Pros: Great hotel
Cons: Nothing comes to mind
Excellent 10.0
Pros: I liked the cleanliness!
Cons: No, there is nothing I did not like!
Mediocre 2.0
Pros: What I liked about this hotel was that it was very clean. Along with neat and professional.
Cons: I did not like many things. For starters, no microwave in the room. That was a disappointment. Also, that the pool was closed. The bar was over priced. The rooms were small. The lobby was crowned. No one was wearing masks. The list goes on.
Excellent 10.0
Pros: Nice location, quiet.
Cons: Room phone didn't work and shower door needs fixed and it didn't shut while taking a shower to cause water on the floor.
Mediocre 2.0
Pros: How quickly the water got hot and the free parking. The decor in public spaces seemed cool.
Cons: Rooms seem similar to a dorm/jail cell. Nothing on the walls or curtains did not help cancel the empty echo. The thick dust on phone&random tissue wad on the closet was scary & questionable. No fridge,no cable,& hiking to the lobby for ice = no more aloft
Good 6.0
Pros: Staff
Cons: Air conditioner was broke and it was so uncomfortable
Good 6.0
Pros: The room was very comfortable and modern
Cons: The front desk staff failed to inform me that my room wouldn't be cleaned daily, and there was no accommodations of continental breakfast like most hotels. However I do understand this may have been cancelled because of COVID,but it should be mentioned
Poor 1.0
Pros: The location was great
Cons: the beds was the most hard an uncomfortable beds I've ever slept in. Aloft hotels beds and rooms are usually very nice and sheik not this one.
Excellent 8.0
Pros: Fresh.style
Cons: The floor I was on smelled heavily like marijuana. Every time I was in the hallway I got a headache. Not much anyone can do about people doing that in the rooms or hallway but it cheapens the experience.
Excellent 10.0
Pros: Clean and close to airport
Excellent 10.0
Pros: Very nice and quiet
Cons: No problems
Excellent 10.0
Pros: The staff were friendly and very helpful. I loved that you are pet friendly.
Excellent 9.0
Pros: Large Rooms, walk in shower. Great bedding
Cons: Unbelievably, limited parking... the Hotel was full. Guess we are coming out of the Pandemic....
Excellent 10.0
Pros: Cleanliness
Cons: No
Excellent 10.0
Pros: Great customer service.
Good 7.0
Pros: Free parking
Cons: The front desk only had one worker and like was long. Room had marks on the wall.
Mediocre 2.0
Pros: Location
Cons: The beds were as hard as rocks! I have neck pains that I didn¿t have upon check in. The walls had stains. The room just felt dirty. The halls were filled with marijuana odor. It was just a TERRIBLE experience for us.
Good 6.0
Cons: I saw several staff members without mask on during my stay.
Okay 5.0
Pros: Easy access to major interstate~
Cons: Music / Bass that they play at the bar ~ is felt in the rooms. A bit extreme
Good 7.0
Pros: I liked the shower and soap dispensers
Cons: housecleaning never came. I visited the fitness center and only 2 of the exercise machines worked.
Good 6.0
Pros: The area or location is the best
Cons: I like it but my expectation was too high anyway it’s okey
Mediocre 3.0
Pros: The location was great. The bed was soft.
Cons: When we got to our room the bed wasn’t made room wasn’t stocked tv was messed up a lot of stuff was broken. Hotel staff are never at the desk you constantly have to wait for them. No microwave in the room. Had to switch room
Okay 4.0
Pros: The modern decor
Cons: My room was not that clean. Dust every where and the towels were dirty as well. There was a plumbing issue that was not resolved when the request was put in initially.
Poor 1.0
Pros: Convenient to the airport.
Cons: Yes. My entire room smelled like weed
Good 7.0
Pros: The shower
Cons: On the website it stated that it had a pool and hot tub which was the makin reason i booked the hotel. The attendant that checked me in waited until he charged my bank card to tell me that they had no pool but it’s not in service. Not proper busine
Mediocre 3.0
Pros: The convenience of the location. The comfort of the room.
Cons: The staff neglected to clean our room in preparation for our second night stay. The night staff was not accommodating.
Okay 5.0
Cons: Rude staff!
Okay 5.0
Pros: Nice! Decorated well. Modern.
Cons: The beds are absolutely HORRIBLE!
Okay 5.0
Pros: Location1
Cons: Old and mattress was awful. Place needs a remod
Okay 5.0
Cons: Stupid "retro" alarm clock.
Good 7.0
Pros: location
Cons: staff consistently cell phones, bad TV remotes, AV systems not functioning
Okay 5.0
Pros: Very cheap hard mattress. Only 2 towels, small television
Cons: See above
Mediocre 2.0
Cons: The room wasn't clean. The heater in the room didnt work. Wouldn't stay there again.
Mediocre 2.0
Pros: Pool seemed nice location and price was nice
Cons: The room was not cleaned upon our return! Staff was not very pleasant!!
Good 7.0
Pros: I actually liked the lay-out of the room. It was different. Others had tried to persuade me to not stay there....said in their experience the room was about the size of a closet, but it was roomy enough for me.
Cons: Hotel name too low. The refrig wasn't cold (was replaced).The phone appeared to be somewhat broken. I could use it to talk via speaker,but couldn't hang up via the handset.The shower door remains slightly ajar,soaked floor, glass hitting glass is scary
Good 6.0
Pros: The look of it the price was okay
Cons: Cleanliness. Elevator had stuff on the floor and the room had a few long hairs in the bathroom
Okay 5.0
Pros: The location of the hotel was perfect.
Cons: When asking for extra towels and toilet paper, the front desk acted like they were being bothered. Also the beds were really hard. Prices of the room was similar to Hilton, but hotel feels like a dorm.
Excellent 10.0
Pros: I think this was the best hotel I've ever had based on my budget. It was a beautiful large space with lots of natural light, a partitioned bathroom on the backside of bedroom. The best part was the extraordinary view. If you look directly out the window from the bed all you see are trees. I'm at a Westin now. Surprisingly there aren't any outlets in the bathroom, and I couldn't get online for a day; I wish I could be back at the Aloft.
Cons: The shower didn't close, but at least it didn't leak water all over the floor.
Okay 5.0
Pros: Great staff. Wish there were tubs. Bartender had to say too many times, "we're out of that." He tried to joke about it and asked everyone, "Can I get anyone something we have?"
Cons: no bathtub
Mediocre 3.0
Pros: It was not great.
Cons: Staff had surly demeanor on room phone and also in person. All-night party kept us awake the whole night long - 4 visits from police! May deserve reputation as party place. Beds way too hard and low. Never got room temp comfortable.
Poor 1.0
Cons: The rude reservation staff member that hung up the phone on me and the hair in the refrigerator and the cleanliness of the hotel and the loud people that were in the hall throughout the night.
Mediocre 2.0
Pros: The staff was friendly and accommodating
Cons: Our room wasn't ready when we arrived to check in at 8:30 p.m. We had to wait close to an hour for the room to be cleaned. Totally disorganized; poor management.
Mediocre 2.8
Pros: The Aloft BWI is filthy. My room had a 6 inch glob of hair on the bathroom floor, significant mold on bathroom floor, large hole patches on the walls, pea size particles on shower glass door 6 x 6 area of carpet near AC unit soaking wet, substance residue on night stand and terrible smell.
Cons: 6 inch glob of hair on the bathroom floor, significant mold on bathroom floor, large hole patches on the walls, pea size particles on shower glass door 6 x 6 area of carpet near AC unit soaking wet, substance residue on night stand and terrible smell.
Okay 4.0
Pros: The staff was very friendly
Cons: The fact that you had to go to the front desk for ice. No free breakfast.
Poor 1.0
Pros: The location
Cons: NO REMOTE IN THE ROOM. NO CABLE! How can I have a hotel room with no cable. Their cable & WIFI wasn't working!
Poor 1.0
Pros: nothing it is not worth it
Cons: at door there was dog and food. nasty also hotel was nasty room same. staff very rude. terrible experience
Poor 1.0
Cons: The room was very dirty. The walls were painted different colors to cover up patch work... The hallways smelled like marijuana . I told the lady at the front desk and she said she would come spray the hallway... we will never return.
Poor 1.0
Pros: Nothing. This hotel is a disaster, mainly because of the people who work there.
Cons: Everything. It was a wide awake nightmare. It was so bad I left to go to another hotel..........rude staff with no sense of hospitality or how to act in an emergency situation. The staff acts like 'serving' or 'service' is beneath them..
Good 6.8
Pros: Location is very convenient. Easy access to Rt 295 and the airport.
Cons: They might just fixed paints in the room and there were stains of paints everywhere: on the carpet, desk, shelf, etc. The elevator door does not open/close properly and I almost got locked in once. The AC was set to cool when I entered the room and it was almost Christmas!
Poor 1.0
Pros: They accommodated a painting class
Cons: The staff was very unconcerned when my phone became missing... No one tried to help and was told couldn't look at cameras that are installed... Nit one pers said let's try to look for it but rather oh well it's stolen. I believe it was some one on staff
Poor 1.0
Cons: The pool was dirty and had urine had been sitting for a long time. There were rock pebbles covering the middle of the pool.
Poor 1.0
Pros: Location.
Cons: The hotel was not very clean. The room did not have heat on (nor could you turn it on with the thermostat or the heater itself). The shower door didn't close. The staff was not helpful or friendly. Worst experience I've ever had at a hotel.
Good 6.2
Pros: Clean Great location near BWI Lots of friendly "try" by staff Good amenities (pool, bar, breakfast and snack available)
Cons: New hotel where processes at the hotel are not aligned completely with options on web site (like "breakfast included"). Over-reserved for parking spaces allotted.
Excellent 10.0
I enjoyed my stay. Hotel was different and unique and a good get a way for a stay-cation.
Excellent 10.0
Pros: The staff was amazing, Tamera, Jamal, Gladys, Cliff and last but certainly not least Niya! They were so amazing I'd take a trip from Phoenix to Baltimore JUST to see them. They truly are the definition of hospitality
Cons: My only concern was it took almost 2wks to receive my incidentals deposit back. But that's attributed to processing times through financial institutions.
Okay 5.4
Cons: Facility is quite old $ tired. Various things were missing or didn't work. Location is isolated, not close to many restaurants or shops. Staff did all they could to make up for facility shortcomings.
Good 6.8
Pros: Check in was easy, no hassle. The room was nice, what you would expect for the price.
Cons: The bartender was rude. No knowledgeable in the basics of bartending. No continental breakfast. Had to pay $3 for a basic razor
Excellent 10.0
Pros: Friendly staff, clean rooms, comfortable beds, convenient to airport
Cons: No continental breakfast
Mediocre 2.0
Pros: The bar
Cons: Room was dirty staff unprofessional
Excellent 10.0
Pros: I always feel comfortable at Aloft locations. All service staff including housekeeping were very friendly and responsive to a "Hello". In general the hotel and room seemed very clean and smelled fine. The bed was very comfortable and the linens bath etc were all in good order
Cons: But due to some abuse by guests the room was looking a little worn. ie:Scratches in wall finish & headboard.
Okay 5.7
Cons: There were no towels in my room. I called 4 times to ask for towels and got no answer.
Good 7.3
Pros: close to the airport very comfortable bed free coffee non smoking-supposedly
Cons: some guests were smoking and none of the staff called them on it the entertainment system in the room required a special cord to connect your personal device, which signage said was available at the desk- the 2 girls looked at me as if I had 2 heads and could not find the cords
Excellent 8.3
Pros: Decor & layout was unique along with a great snack area, billiards table & social areas in lobby area,. Friendly staff.
Cons: Though clean lots of scuff marks on walls, stains around shower door hinges , and similar"long term" maintenance things is starting to give a run down appearance to an otherwise unique and fun place to stay.
Mediocre 3.3
Pros: Nothing
Cons: This establishment over the duration of four days charged my credit card four times after I had prepaid for the room, not including an incidental charge, totaling $360.00. The staff was not able to explain the charges, and could not get a manager on the phone to speak with me. According to the staff, every time I asked to speak with a manager, there wasn't a manager on duty. The staff would call the manager in my company and be directed to a voice mail, and leave a message. They do have a pool, but the hours of operation are slim. The pool is not open until 4pm when a lifeguard is on duty. That brings me to another issue, I caught the lifeguard smoking marijuana just outside the back door to the hotel (which is right by the pool). I'm not normally against people smoking marijuana, however, I do have an issue with it when peoples lives could be in jeopardy. Because of this experience, I will never stay at another W hotel.
Aloft BWI Baltimore Washington International Airport - Linthicum Heights
Rated #14
7.7
Good 7.7
Based on 1,310 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.1
Location
8.6
Overall
7.4
Overall 7.6 Good
Based on 1,031 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.1
Location
8.6
Overall
7.4
Cleanliness
6.6
Comfort
6.0
Facilities
6.0
Location
8.6
Overall
7.0
Cleanliness
7.9
Comfort
8.1
Location
8.7
Services
7.7
Staff
8.2
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Staff
5.0
Cleanliness
6.8
Comfort
7.2
Facilities
6.8
Location
8.8
Overall
6.4
Cleanliness
7.9
Comfort
7.8
Location
8.4
Overall
9.0
Services
7.6
Cleanliness
8.2
Comfort
8.1
Facilities
7.0
Location
8.8
Services
7.7
Cleanliness
8.0
Comfort
8.1
Facilities
8.0
Location
8.5
Overall
7.6
Cleanliness
8.1
Comfort
8.2
Location
8.5
Services
8.0
Staff
8.4

Mediocre 2.0
Run away for your life abs peace of mind
Good 6.0
Pros: The staff were friendly and easy going
Cons: The cleaning of the room could have been better but i did it my self so its ok
Okay 4.0
Pros:  
Cons:  
Excellent 9.0
Pros: The reception guy was amazing. I wish there's more people like him. He gave my daughter a snack bag and was nice and helped to us.
Cons: We didn't use the shower but I think it could have been cleaner.
Poor 1.0
Pros: Nothing
Cons: Dirty
Good 6.0
Pros: staff, shuttle service.
Cons: room smelled like wet dogs. Dog hair on lampbathroom door and walls dirty. facilities old, elevator broke, no place to eat near by. Bed was uncomfortable. Guests looked like they lived there(welfare hotel)
Excellent 10.0
Pros: Customer service was great and helpful. Chris was the one that helped us.
Cons: Friendlier maintenance only for selective workers. But most are definitely friendly.
Okay 5.0
Pros: The staff member is awesome great employee does his job 100% and beyond
Cons: Management could care less about there vip
Excellent 9.0
Pros: The bed was very comfortable.
Cons: Tried to check in at 3 but the rooms were not ready yet.
Good 7.0
Pros: Didn’t have breakfast
Cons: Tub wasn’t completely cleaned. Toilet only flushed if you took the lid off the top. A toe nail was on the bed when I got there. I itched in the bed so I had to change the sheets. It was noisy at night with the other ppl who live there I guess.
Good 6.0
Pros: The young man who checked me in last night was great made the whole process very easy and smooth
Cons: Again just would think management would try to take care of the guests or do stay at there place very often as thank you
Excellent 8.0
Pros: close to the airport
Cons: handicap accessibility room is so far in the back
Good 7.0
Pros: Location
Cons: Rooms were a bit run down
Okay 4.0
Pros: The guy who checked me in was great
Cons: Yes next two days i was talking to the manger and he acted like he was so much better then everyone like i was a waste of his time
Okay 5.0
Pros: Check in process was quick and easy no hassle in and out
Cons: So for someone like myself i have had the pleasure of staying at this location often lately for a number of reasons with that said you would think that upper management would due there best to work with u on the very best price they can offer you
Excellent 9.0
Pros: It was close to the airport and very clean
Good 7.0
Pros: clean room
Cons: only offered shuttle service to airport and no local restaurant like most other competitors in the area.
Excellent 10.0
Pros: Location Staff
Cons: No
Excellent 8.0
Pros: Clean, Location near the airport and Annapolis. Friendly staff. Upgraded basic room to a Plus for 3rd day nd enjoyed room more. Proper desk, desk chair, sitting chair and awesome water pressure in shower. Upgraded room was what I expected for star level.
Cons: The original room I was assigned was the basic Red Roof Room (no refrigerator/microwave), handicapped set up so no desk chair, and had a side door to the adjourning room so very little sound proofing from barking dogs and loud music in next room.
Mediocre 2.0
Pros: the location to the airport, and the shuttle service.
Cons: yes , their were ants in the room the second night, that was taken care of , the third night their was water coming from the ceiling and wall, the next day their were roaches in the room.
Excellent 10.0
Pros: Location with early free airport shuttle service!
Cons: No ramp or elevator!! ¿ Only has Steps from parking areas to get to office/reception for checkin And to access room on ground/1st floor. Had to drag luggage up steps. Does not meet ADA requirements or the Minimum requirement for some with mobility
Good 7.0
Pros: Close to the airport, airport shuttle on demand
Cons: Bathroom was old and outdated, hot and cold water in the shower was backwards
Poor 1.0
Pros: Bad smell
Cons: Dirty and smell is bad
Excellent 10.0
Pros: Shuttle service to/from the airport. Super staff- very friendly
Excellent 10.0
Very clean.staff very nice. Will stay again
Good 7.6
This was my third time saying here the fist two times were good the rooms were clean and it was pretty good priced my third stay i got a room on the fist floor and the oder of the room hit u in the face 🙃 so after checking in I went to the front desk and asked if I could switch rooms cuz I didn't think I could deal with the funky smell and I was told they had no rooms available so I went and bought a can of air freshener and two plug in air freshener and it wasn't as bad but I left early in the morning got back to the room and I could smell it again so I looked for the smell and above the ac unit the ceiling was puff out looked as it was water damage and black mold so needless to say my throat was hurting for the next two days that will be my last stay at molding roof inn!!
Mediocre 2.0
Pros: Location to the airport
Cons: There was no soap or shampoo in the room, the ac unit was old and loud, the room was in desperate need of a remodel
Poor 1.0
Pros: ZERO
Cons: IT WAS NOTHING MORE THAN A CLOSET AND INCLUDED ROACHES THAT I HAD TO FLUSH DOWN TOILET.
Good 7.2
We stayed for one night with our toddler. We had to wear ear plugs, thank goodness we had some because the person next store seemed to be having a party. The booming bass went on for hours.
Good 7.0
Pros: nothing special
Cons: no, just another room
Poor 1.0
Pros: I liked it there as I had been a repeat customer liked the room and I could walk right out and walk my dog..
Cons: After staying there this forth time was not a happy camper..I made reservations for Sunday till Tuesday and paid $--. Decided to stay another night and the girl told me I couldn¿t stay in that room and wanted to charge me $-- for one night . High way r
Okay 4.0
Pros: Location. Permitted an early check in.
Cons: No soap in shower.
Excellent 10.0
Pros: The cleanest low cost hotel.
Cons: Lobby not open to the public.
Okay 5.0
Pros: The staff was professional and personable.
Cons: I did not like waking up to a roach crawling on my desk. This ruin the whole experience as I had to shake out every item I brought into the room.
Good 7.0
Pros: The room was clean and had a fresh smell to it. Price was excellent!
Cons: The elevators and lobby were a bit dirty.
Good 6.0
Pros: Price and location
Cons: The in room coffee had 3 packets but only one creamer/sugar packet.
Poor 1.0
Pros: Nothing. Roaches under the fridge!
Cons: Roaches under the fridge!
Good 6.0
Satisfactory
Good 6.0
Pros: The bed need to be replaced in room #114! The hotel was very quiet and relaxing. It was good for the the price we paid! A quick get away!
Good 6.0
Pros: The staff was professional and kind.
Cons: A little noisy but not too bad.
Mediocre 3.0
Pros: Took 15 mins to checkin due to the clerk standing outside smoking. Room was half clean
Cons: A mess
Okay 5.0
Pros: Price
Cons: quality Baltimore attitude employees, room was meh, masks required even with FULL plexiglass dividers and oitside normal lobby! Stupid.
Poor 1.0
Pros: Nothing!
Cons: There were roaches crawling in the restroom. Random people walking around all hours of the night. Room smelled very bad!
Excellent 10.0
Pros: The beds
Cons: I have no complaints
Okay 5.0
Pros: Microwave and fridge. Not impressed never clean!
Cons: Cleanliness was very low holey blankets says we have holy blanket because we have a smoking room. Needs to crack down!!
Excellent 8.0
Pros: The bed and roll in shower was wonderful
Cons: The paint was peeling on the light fixtures
Excellent 10.0
Pros: it was clean comfortable didnt smell stale
Cons: no
Poor 1.0
Pros: Tv
Cons: No microwave no fridge in room and ac so loud i could not sleep. Very disappointed. No ice bucket was in room for ice . I would like a free night stay at another hotel or a refund.
Excellent 10.0
Pros: Location great staff.
Poor 1.0
Pros: Not a thing
Cons: It's set up for animals or inmates. Not even a bathtub in the bathroom
Poor 1.0
Pros: I didn't like nothing about this hotel
Cons: Everything
Poor 1.0
Pros: GSR was very friendly.
Cons: I have been a GSR agent for ten yrs, and this experience wasn’t the best one. I ended up staying for only a few hours, and having to pay for another room elsewhere. The unsavory traffic, and decor needs a drastic change.
Okay 4.0
Pros: That I could come right out to my car with no steps or elevators.
Cons: The room could have been cleaner.
Okay 5.0
Pros: It was just okay
Cons: No it was just okay
Excellent 10.0
Pros: Everything else
Cons: Breakfast meat
Excellent 8.0
Pros: Location
Cons: Not having to call for the shuttle
Mediocre 3.0
Pros: nothing
Cons: the water in the shower was cold my ENTIRE stay, there were stains in the sheets, there were goldfish snack crackers on the floor from whomever previously stayed there, toilet had problems flushing, there were strands of hair on wash cloths and towels.
Mediocre 2.0
Pros: The bed to rest.
Cons: There was no hot water to take a shower on Saturday morning.
Mediocre 3.0
Pros: Close to the airport
Cons: Seemed like there were a lot of people there that were using it as a party place
Mediocre 3.0
Pros: The bed was good
Cons: It just was up to my standereds
Mediocre 2.0
Pros: nothing
Cons: the shower head was leaking, toilet would not flush, heat was stuck on one temperature, water would not drain from sink, housekeeping never came
Mediocre 3.0
Pros: A staff member did finally appear after waiting about 10 minutes at the front desk. The staff member was helpful answering my questions. Internet worked well.
Cons: Waiting 10 minutes at the front desk. Mold around the bar mounted in the shower and rust and chipped paint on the floor. The long piece of hair that was stuck on the back door of the shower. The ugly appearance of the ceiling above the air conditioner.
Mediocre 3.0
Pros: Location
Cons: Horrible bed, room smelled, toilet wouldn’t flush. People were walking around all hours of the night
Good 6.2
Pros: It was convenient and price was good.
Cons: Night staff was grumpy. Room was a little smelly
Excellent 8.0
Pros: All essential, very clean. The employed charmers.
Excellent 8.8
Cons: Everything was okay so far
Excellent 10.0
Pros: Clean room Quick staff
Good 6.5
Pros: I liked that my check in went very smoothly and the room was pretty decent.
Cons: We go no warning that maintenance was being down on the streets and we were going to be out of water and there was absolutely no parking. We had to park next door at the Hilton. When we called the front desk the lady told me I could park on the grass or something but there was no guarantee that my car wouldn't be towed because she didn't work for the Hilton.
Excellent 8.5
Pros: The room was clean and nice overall. Loved how they accepted our pets.
Cons: Sheets had a few stains and needed to be changed. TV service was out for the first few hours we were there. No breakfast
Excellent 8.0
Cons: I was disappointed that there was no microwave or fridge in my room. I ended up moving and paying another ~$12 to get them. Otherwise fine.
Good 6.8
Pros: New room with desk for work.
Cons: No frills.
Excellent 9.6
Pros: Scott at front desk was very professional and helpful. I was looking for a place near the airport for one night and with shuttle service to and from airport and not too expensive. The shuttle service also drove me to dinner and picked me up after.
Okay 5.6
Cons: Clientele....there was an aggressive panhandler roaming the grounds. Whether they were or not, some guests seemed to be living there semi-permanently. Although the rooms have been redone, the motel seems dated. The clock was difficult to figure out as to how to set it. There seemed to be people roaming around all evening.
Excellent 8.0
Pros: The front desk clerk was exceptional. The first room I had had a small odor and what appeared to be mold. I went to the front desk and they moved me to a new room and he gave me a snack to boot
Excellent 8.6
Pros: Good staff
Cons: No breakfast
Okay 5.3
Cons: very disappointed with the transportation to and from the airport, as we chose to stay here because of an early morning flight from BWI
Good 6.3
Pros: Location
Cons: What I really didn't like was Kayak listing a two-bedroom room as a "triple." As a result, the three of us had to book a second room, unexpectedly. When I complained to Kayak after the fact, I was told that "triple" means "two beds." That makes sense only if "double" means "one bed" and "single" means "sleep on the floor." Also, there were cockroaches--real ones, not the ones who work at Kayak. But whatever.
Red Roof PLUS+ Baltimore - Washington DC/BWI Airport - Linthicum Heights
Rated #15
7.6
Good 7.6
Based on 1,031 reviews
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