Mercure Hotel Chateau Berlin am Kurfürstendamm

Pros: Location is fine

Cons: Water Boiler was dirty

Cons: Hotel dirty and smelly the elevator stopped working very noisy

Pros: The location was ok but the staff very very rude

Cons: The staff were very rude and even though we had our information they were arguing with us till we showed them evidence of our booking on the fine they had. They were very rude and refused to apologies...

Pros: Breakfast was very good.

Cons: The air conditioning didn't work, and the problem was not fixed during the whole stay. The Wifi in the room did not work, and the internet was very slow.

Pros: Clean... and room service excellent

Cons: Beds are made for babies.... bed is good for prison

Pros: Everything was fine.

Cons: One bottle of water was there on the first day. Would have been better if it was replaced on the second and third day as well