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Distance to city center
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|"Very clean and friendly staff."||(in 23 reviews)|
|"They had coffee and packaged oatmeal."||(in 5 reviews)|
|"The staff is friendly and very pleasant."||(in 23 reviews)|
|"The entire room was dirty."||(in 38 reviews)|
|"room had a peculiar odor."||(in 3 reviews)|
|"Sheets were not clean at all."||(in 5 reviews)|
Time of year
Show reviews that mention
|room smelled||in 119 reviews|
|staff was very helpful||in 57 reviews|
|continental breakfast||in 55 reviews|
|friendly staff||in 47 reviews|
|great location||in 40 reviews|
|bed was comfortable||in 35 reviews|
|bed bugs||in 29 reviews|
|granola bars||in 25 reviews|
|bathroom floor was sticky||in 18 reviews|
|non smoking||in 13 reviews|
|sheets were blood||in 8 reviews|
|packaged muffins||in 5 reviews|
|great value||in 4 reviews|
|easy access||in 3 reviews|
|peculiar odor||in 3 reviews|
|vacuumed for months||in 2 reviews|
You get what you paid
It was cleaner and nicer than expected! Great value .. only stayed a night .. but would stay again if looking for a quick cheap sleep!
Trash trash garbage trash
I've stayed here before and it's been fine. It's not super nice and the amenities are very limited, but it's always been reasonably clean, cheap, and convenient. This weekend was a whole different story. I arrived Saturday afternoon to an empty lobby and had to yell into the back to get someone to come to the front desk to check me in. This guy was wearing a t-shirt and sweatpants that he appeared to have slept in. Strike one was when the employee tried to charge me again for the room I'd already paid for in advance. Strike two was when I had to ask him repeatedly to speak up because I'm hearing impaired, and instead he actually spoke more quietly. Strike three was the room itself: one bed had sheets covered in pubic hair, and the comforter on the other bed was splashed with what were obviously sex stains. We went downstairs to get our rooms switched and ended up on the phone with a manager, who was eager to offer the excuse that the hotel was short-staffed because the GM had been hospitalized earlier that day. That doesn't strike me as a valid excuse for only having a single employee in the whole building and putting guests in rooms that clearly were not cleaned after their last use. Regardless, the manager did say she'd refund half my money. To his credit, the front desk employee did move us to a different room and personally checked to make sure the beds were clean. He apparently overlooked the rest of the room, though; the windows opened all the way, had no screens, and were covered in thick grime, and everything else in the room was covered in a visible layer of dust. That was Saturday. Today is Wednesday and I have seen no evidence of a refund. I just called the hotel and asked to speak to the manager on duty. The person who answered the phone told me the manager was too busy with paperwork and would call me back when he had time. This is a garbage hotel run by garbage people. Don't stay here unless you enjoy being treated like a nuisance and sleeping in other people's mess.
Located in Bethlehem, Extended Stay America - Allentown - Bethlehem is within a 15-minute drive of Dorney Park & Wildwater Kingdom and Lehigh University. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 435 reviews
Value for money
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Reviews about Extended Stay America - Allentown - Bethlehem
Most Popular Landmarks
- Bethlehem Golf Club 1.7 mi
- Best Western Lehigh Valley Hotel & Conference Center 1.9 mi
- Illick's Mill 2 mi
- Bethlehem Silk Mill 2.4 mi
- Bethlehem Armory 2.8 mi
- Gristmiller's House 2.8 mi