Cons: The car I paid for was not there even though I got there later then was scheduled. They offered a free upgrade then took it back after they realized it was already reserved . I offered to go to another location to get the car I needed. They said that was up to me but that I would have to call the other location.
Sep 12 2016
Overall good with effort
Pros: I tend to book economy cars because if driving long distances I wish to save money on gas. When I arrived they did not have my car available and did not offer the upgrade for free as most places do but then attempted to charge me full price even beyond my booking price. Like the price that you get when you walk in desperate. My wife made the booking and had to call Enterprise national to get this fixed. I was in a rush at rush hour so to speak and I couldn't deal with everything off the bat. We ended up getting the upgrade for free in a discount which was nice. But in the long run I paid a lot more for gas for a big car I didn't need.
Cons: The fact they didn't have my car available and didn't call me to say anything. They did call that morning though to confirm when I was on the way to the airport.
Feb 13 2017
Great customer service and car was in excellent co
Pros: The car was practically new, clean and also was a good price. The process was very easy and even got a free upgrade! Thank you! Will definitely rent from this location again.
Sep 24 2016
Pros: John at the counter was terrific.
Cons: I should have gotten a bigger car.....not your fault!
Pros: Comfortable for long ride. Spacious. Easy return.
Cons: Car wasn't ready at pickup, had to wait. Wasn't completely cleaned - found water bottles under seat, and a lot of sand in the car.
Jan 4 2017
Mirage is tiny...
Pros: The car was new picked it up on a rainy evening. The process is very smooth, friendly and professional. This is why I enjoy renting at ABE airport. Only sad thing was the dirty outside windows Suggestion: a little windex before you turn the car over.
Jan 19 2017
Cons: Made 4:45 AM drop-off. No one there, just a slotted cardboard box sitting on counter with no info at all. Hope it was for just the key and remote as I left nothing else.
Cons: Dollar left me stranded without a vehicle. When I arrived at dollars counter, I was informed that they do not except debit cards. Unfortunately this is all I had with me and I had no other means of transportation. This was not mentioned anywhere in my reservation information from kayak.com. The agent at the counter told me that this was kayak.com's problem not a dollars issue.
Nov 10 2016
Not the car size I booked
Pros: Good staff
Cons: I searched Kayak fir a full size car deals , and your web site shows an offer from Dollar company that I took. When I went to pickup the car they inform me that it will be Nissan Versa!!! Which is a impact car. I had to pay more money to upgrade to full size car.They also charge me much higher for the insurance that the online options.