Would you like to save as your currency permanently or for this visit only?
Skip to main content
Bethlehem car rental reviews and directory
Hertz
Hertz reviews
Car rental locations
╳
Hertz
Locations in Bethlehem
2031 Avenue C
+1 610 997 5452
3311 Airport Rd
+1 610 264 4571
45 W North St
- 7.6
- 8.6
- 9.0
- 7.0
- 8.3
Recent reviews
10.0 Excellent
Jul 4 2016
Pros: Camry was a good car. People were very friendly.
10.0 Excellent
Nov 19 2016
The staff was very courteous despite being busy.
Pros: It was very easy to pick up and drop off the car.
Cons: Nothing.
8.0 Good
Jan 23 2017
Pros: Good service
Cons: Need a more enthusiastic associate
7.2 Good
Apr 11 2017
Annoying coupon policy
Pros: Car was fine, people at the counter were friendly
Cons: Had a voucher which didn't work in any of the spots for coupons or promotions online. Brought it to the counter and since the coupon exceeded the amount due I could only redeem that amount. Ended up upgrading car so I could use full voucher amount.
6.4 Good
May 21 2017
Not that bad...
Pros: When our trip plans changed, Hertz was able to accommodate our new change without many issues.
Cons: They did not have a car ready when i arrived to get the car. This set our trip back 2 hours and changed a lot of things that were connected to timing.
6.8 Good
May 24 2017
Cons: ABE drop-off needs work!!!!!!!
8.0 Good
May 29 2017
Cons: Allentown Airport Auto Rental Drop-off sucks. The cost of the auto rental itself was excellent value/cost; however once you add in the "walk-away" insurance, the value proposition drops dramatically.
6.0 Okay
May 31 2017
Very Poor customer service
Pros: Car was good.
Cons: The customer service at pickup was the worst I have ever experienced with a car rental!! There were about 20 people in line and one CSR !! I waited 1 hour and 15 minutes in line!
Called the home office. Nothing happened. And they weren't going to do anything other than to say I'm sorry. I demanded, and finally got a one level upgrade. They made me miss most of an important meeting. Very poorly run!!
10.0 Excellent
Jun 17 2017
Pros: Service was fast, efficient and thorough. The car was clean, reliable, and in excellent condition! .... It only added ease to my journey!
5.6 Okay
Jun 21 2017
drop off is a problem
Cons: Previously, all one had to do was drop the car off in the parking area and the attendant took care of everything including mileage, keys, condition etc.
When i arrived and late because of unusually bad traffic, i was told by the attendant that i had to take the keys and the mileage to the desk. I protested and then took the keys and mileage to the desk. There were other disgruntled returnees there and not one...NOT ONE Hertz employee there! I had to drop the keys and the paperwork on the desk to get my flight.
This will prompt me to not use Hertz in the future.
Alamo
Alamo reviews
Car rental locations
╳
Alamo
Locations in Bethlehem
3311 Airport Road
+1 610 266 1605
- 8.6
- 7.1
- 8.9
- 6.6
- 9.4
Recent reviews
8.0 Good
Aug 20 2016
Pros: Comfortable for long ride. Spacious. Easy return.
Cons: Car wasn't ready at pickup, had to wait. Wasn't completely cleaned - found water bottles under seat, and a lot of sand in the car.
7.6 Good
Jan 4 2017
Mirage is tiny...
Pros: The car was new picked it up on a rainy evening. The process is very smooth, friendly and professional. This is why I enjoy renting at ABE airport. Only sad thing was the dirty outside windows Suggestion: a little windex before you turn the car over.
9.6 Excellent
Jan 19 2017
Cons: Made 4:45 AM drop-off. No one there, just a slotted cardboard box sitting on counter with no info at all. Hope it was for just the key and remote as I left nothing else.
8.8 Excellent
Apr 18 2017
Pros: Everything. Actually thinking about purchasing vehicle now
Cons: Ease of pickup and drop-off. Very confusing setup
10.0 Excellent
May 23 2017
Great Alamo experience in Pennsylvania
Pros: Easy pickup and dropoff experience
Cons: The Jeep vehicle was poor, in terms of features and pickup
6.8 Good
Jul 5 2017
Nice upgrade, rude counter help
Pros: Glad they stayed for the multiple flight delays appreciated the free upgrade to luxury but would have preferred the smaller car I requested
Cons: Counter help was RUDE. Barley spoke and couldn't answer anything. Rental info was wrong and I was told to DEAL with it.
6.0 Okay
Aug 6 2017
Unorganized for both pickup and dropoff
Pros: There was only one person at the counter handling multiple companies. Despite all the car company names, there are in reality only several rental companies. I waited 20 minutes to pick up my car, and then it wasn't in the location I was told. The car had a little bit of a deodorizer smell to it, almost as if someone had previously smoked in it. For dropoff, there wasn't anyone in the lot. We had to walk all the way inside through barricades (the airport is under construction), and again wait as only one person was handling about 4 or 5 different rental company names.
Cons: Wait times for pickup and dropoff.
Dollar
Dollar reviews
Car rental locations
╳
Dollar
Locations in Bethlehem
3311 Airport Road
+1 610 231 8777
- 5.5
- 6.5
- 7.0
- 6.5
- 5.0
Recent reviews
2.0 Poor
Nov 25 2015
Worst Experi nice Ever!!
Pros: Nothing
Cons: Dollar left me stranded without a vehicle. When I arrived at dollars counter, I was informed that they do not except debit cards. Unfortunately this is all I had with me and I had no other means of transportation. This was not mentioned anywhere in my reservation information from kayak.com. The agent at the counter told me that this was kayak.com's problem not a dollars issue.
6.0 Okay
Nov 10 2016
Not the car size I booked
Pros: Good staff
Cons: I searched Kayak fir a full size car deals , and your web site shows an offer from Dollar company that I took. When I went to pickup the car they inform me that it will be Nissan Versa!!! Which is a impact car. I had to pay more money to upgrade to full size car.They also charge me much higher for the insurance that the online options.
10.0 Excellent
Mar 10 2017
Excellent
Pros: Cooperative representative, ready good car
Cons: Nothing
6.4 Good
May 24 2017
Cons: Drop off was OK, but car not ready until 45 minutes after pick up time. And only one lady at the counter handling 3 different car rental companies. She was great, but overworked.
Enterprise
Enterprise reviews
Car rental locations
╳
Enterprise
Locations in Bethlehem
1115 Airport Road
+1 610 435 1711
298 Stoke Park Rd
+1 610 954 8095
3311 Airport Road
+1 610 266 1605
- 8.0
- 9.0
- 8.0
- 7.5
- 9.0
Recent reviews
7.2 Good
Sep 5 2016
Cons: The car I paid for was not there even though I got there later then was scheduled. They offered a free upgrade then took it back after they realized it was already reserved . I offered to go to another location to get the car I needed. They said that was up to me but that I would have to call the other location.
7.2 Good
Sep 12 2016
Overall good with effort
Pros: I tend to book economy cars because if driving long distances I wish to save money on gas. When I arrived they did not have my car available and did not offer the upgrade for free as most places do but then attempted to charge me full price even beyond my booking price. Like the price that you get when you walk in desperate. My wife made the booking and had to call Enterprise national to get this fixed. I was in a rush at rush hour so to speak and I couldn't deal with everything off the bat. We ended up getting the upgrade for free in a discount which was nice. But in the long run I paid a lot more for gas for a big car I didn't need.
Cons: The fact they didn't have my car available and didn't call me to say anything. They did call that morning though to confirm when I was on the way to the airport.
10.0 Excellent
Feb 13 2017
Great customer service and car was in excellent co
Pros: The car was practically new, clean and also was a good price. The process was very easy and even got a free upgrade! Thank you! Will definitely rent from this location again.
8.8 Excellent
Sep 24 2016
Pros: John at the counter was terrific.
Cons: I should have gotten a bigger car.....not your fault!
Thrifty
Thrifty reviews
Car rental locations
╳
Thrifty
Locations in Bethlehem
3311 Airport Road
+1 877 283 0898
- 7.0
- 7.5
- 7.0
- 7.0
- 8.0
Recent reviews
10.0 Excellent
Feb 10 2016
Excellent service.
Pros: The rental person was friendly and knowledgeable.
Cons: I was satisfied with everything.
6.0 Okay
Apr 11 2017
Customer service
Pros: Young lady at counter was great
Cons: Getting a hold of someone to extend rental and to speak about other details was horrible
3.2 Mediocre
Jul 6 2017
Ended up cancelling
Pros: Pick up area was clean (but it was an airport after all)
Cons: Staff member was rude, unhelpful and obviously didn't like her job. We cancelled on the spot. After we cancelled the next person in line asked do they have any available cars and she almost shouted NO!
10.0 Excellent
Jul 18 2017
Pros: Great car. Quick service.
Cons: The cost of one additional driver was unnecessary.
Car rental locations
╳
Rent-A-Wreck
Locations in Bethlehem
1016 Linden Street
+1 610 434 2099
33 travelers who rented a car in Bethlehem gave the car agency they used an average rating of 7.8