Overview

Mercure Plaza Biel

40 Neumarktstrasse, 2502 Biel, Bern, Switzerland
+41 32 328 68 68

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+41 32 328 68 68

Overall guest ratings

8.0/10 Good
Based on 581 reviews

Review highlights

  • 8.6
  • 6.8
  • 5.9
  • 5.1

Good to know

  • Modern Hotel

Nearby

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    About

    The Mercure Hotel Plaza Biel is located in the city centre, near Biel train station and the pedestrian zone. The 4-star hotel has 100 comfortable rooms and suites with a wide range of facilities and a free fitness and sauna area. The Barrique restaurant serves Mediterranean cuisine, while the hotel also features a bar, a terrace and meeting rooms for conferences and events for up to 100 guests. Free Wi-Fi is available. All rooms and meeting rooms are air-conditioned.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Coffee shop
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 581 reviews
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.8 "Location is acceptable."
    • 6.7 "Internet is average."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.2 "Only 52% said rooms were clean enough."
      6.7 "Only 67% thought the furniture was functional."
    • 5.1 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
      5.9 "Beds were acceptable for 59%."
    • 4.7 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 2.5 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
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    Overall Rating

    8.1 Excellent
    Based on 307 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.6 "Location is acceptable."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
    • 5.8 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 4.9 "Not very comfortable."
      5.0 "For only 50%, the noise level was all right."
      4.4 "56% said rooms were small."
    • 4.8 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 2.9 "Terrible value."
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    Overall Rating

    8.0 Good
    Based on 17 reviews
    • 8.7 "Great service."

    Overall Rating

    8.1 Excellent
    Based on 58 reviews
    • 8.6 "Great service."
    • 7.1 "Good location."
    • 5.9 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average comfort."

    Overall Rating

    8.2 Excellent
    Based on 197 reviews
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Location is acceptable."
    • 5.7 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.8 "Not very comfortable."
      4.8 "52% thought it was too noisy."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Modern Hotel"
    data provided by TrustYou

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