Overview

Mercure Plaza Biel

40 Neumarktstrasse, 2502 Biel, Bern, Switzerland
+41 32 328 68 68

$100+

Overall guest ratings

8.1/10 Excellent
Based on 584 reviews

Review highlights

  • 9.0
  • 6.9
  • 6.4
  • 6.0

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The Mercure Hotel Plaza Biel is located in the city centre, near Biel train station and the pedestrian zone. The 4-star hotel has 100 comfortable rooms and suites with a wide range of facilities and a free fitness and sauna area. The Barrique restaurant serves Mediterranean cuisine, while the hotel also features a bar, a terrace and meeting rooms for conferences and events for up to 100 guests. Free Wi-Fi is available. All rooms and meeting rooms are air-conditioned.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Spa
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 584 reviews
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
    • 6.9 "Location is acceptable."
    • 6.4 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was modern."
    • 6.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 1.7 "Terrible value."
      0.0 "100% said the breakfast was too expensive."
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    Overall Rating

    8.1 Excellent
    Based on 315 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.7 "Location is acceptable."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    • 5.9 "Rooms are ok."
    • 5.6 "Average cleanliness."
    • 5.5 "Average amenities."
    • 2.0 "Terrible value."
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    Overall Rating

    7.6 Good
    Based on 29 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."

    Overall Rating

    7.7 Good
    Based on 35 reviews
    • 8.9 "Great service."
    • 7.1 "Good location."
    • 5.7 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 204 reviews
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 6.5 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 5.8 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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