Overview

Mercure Plaza Biel

40 Neumarktstrasse, 2502 Biel, Bern, Switzerland
+41 32 328 68 68

$99+

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Rates

Overall guest ratings

7.9/10 Good
Based on 605 reviews
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Review highlights

  • 8.7
  • 7.1
  • 6.8
  • 5.6

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The Mercure Hotel Plaza Biel is located in the city centre, near Biel train station and the pedestrian zone. The 4-star hotel has 100 comfortable rooms and suites with a wide range of facilities and a free fitness and sauna area. The Barrique restaurant serves Mediterranean cuisine, while the hotel also features a bar, a terrace and meeting rooms for conferences and events for up to 100 guests. Free Wi-Fi is available. All rooms and meeting rooms are air-conditioned.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Coffee shop
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 605 reviews
    • 8.7 "Great service."
    • 7.1 "Internet works."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Location is acceptable."
    • 6.4 "Average cleanliness."
    • 5.6 "Vibe was decent."
    • 5.6 "Average amenities."
    • 3.4 "Value below average."
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    Overall Rating

    8.1 Excellent
    Based on 272 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Location is acceptable."
    • 5.9 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was modern."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 3.4 "Value below average."
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    Overall Rating

    8.2 Excellent
    Based on 30 reviews
    • 6.5 "Rooms are ok."

    Overall Rating

    7.3 Good
    Based on 54 reviews
    • 6.9 "Location is acceptable."
    • 6.3 "Rooms are ok."
    • 6.2 "Average comfort."

    Overall Rating

    7.6 Good
    Based on 248 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Location is acceptable."
    • 6.0 "Rooms are ok."
      5.4 "For 54%, maintenance was acceptable."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.2 "Vibe was decent."
    • 3.2 "Terrible value."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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